Passenger Service
LOUNGES:
> Lounges ANA
Apolo - Public area in arrivals (near the rent a car area)
Ulisses- Limited access area in departures (on the way to Gates 7-13)
Ícaro- Limited access area in departures (near the restaurants area
> Lounges Airlines
TAP Portugal Navigator - Limited access area in departures (after “Lojas Francas de Portugal”)
Portugália - Limited access area in departures (next to Gates 1-3)
Air France - Limited access area in (next to “Lojas Francas de Portugal”)
> CIP Services
Services may be requested at the time of embarking and disembarking (for CIP* passengers), including the use of Lounges and other facilities. Fees are determined based on the service you require.
For more information or to make arrangements for these services, call Monday to Friday from 9:00 to 17:00:
Passenger Support Services
Telephone (+351) 218 41 3630, Fax: (+351) 218 413 585, lisbon.airport @ ana.pt
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Terminal Facilities:
ATM
Mod. Pago.
Location: departures and arrivals public and restricted areas
Opening hours: H24
Baggage Protection
Mod. Pago.
Location: public area
Opening hours: 07H00/23H00
TOTTA
Banking Services
Mod. Pago.
Location: departures public area
Opening hours: 8H30 - 15H00
Phone: + 351 218 437 520 Fax: + 351 218 437 521
Comp. Seguros Tranquilidade
Insurance Services
Mod. Pago.
Location: departures public area
Opening hours: 07H00/20H00
Espaço Cota
Currency Exchange
Mod. Pago.Debit card
Location: departures public area
Opening hours: 00H00/24H00
Telf: + 351 21 8479770 e + 351 21 8492738 Fax: +351 218479773 e + 351 21 8492738
CotaCurrency Exchange (3 offices)
Currency Exchange
Mod. Pago.Cartao Débito
Location: arrivals restricted area (05H00/23H00), arrivals public area (00H00/24H00), departures restricted area (5H00/23H00)
Telf: +351 21 8492738 e Fax: + 351 21 849 27 38
Surf'n' mail - Internet Access
Internet Access points located on all areas of this airport
Mod. Pago.
Location: Both public and restricted areas of departures and arrivals
Opening hours: H24
Corporate Massage
Massage Service
Mod. Pago.
Location: departures restricted area
Opening hours: 07H00/23H00
Máquinas de Fotografias
Photo Machine (PhotoMaton)
Mod. Pago.
Location: arrivals public area
Opening hours: H24
CTT
Post Office
Mod. Pago.
Location: departures public area
Opening hours: 09H00- 20H00 - SAB/DOM/FERIADOS: 09H00/13H00 E 14H00/17H00
Phone: + 351 218 435 050 Fax: ++ 351 218 435 056
Geotur
Travel Agency
Mod. Pago.All major Credit Cards, Bank Transfers
Location: departures public area
Opening hours: H24
Phone: +351 218 428 180 Fax: +351 218 428 190
Global Refund Portugal
VAT Refund
Mod. Pago.
Location: departures public area
Opening hours: 07H00/24H00
Tel: + 351 218408813
Vending Machines
Softdrinks, mineral water,chocolate and candies vending machines
Mod. Pago.
Location: departures and arrivals public and restricted areas
Opening hours: H24
Viagens Abreu,S.A.
Welcome Desks
Mod. Pago.
Location: arrivals public area
Opening hours: 06H00/22H00
Phone: + 351 214 156 332 Fax: + 351 218 460 685
Top Atlântico
Welcome Desks
Mod. Pago.
Location: departures public area
Opening hours: 09H30/13H00 - 14H30/18H00 ENCERRA DOMINGO
Phone: +351 218 925 890 Fax: + 351 218 400 218
Travel Store American Express
Welcome Desks
Mod. Pago.
Location: public area
Opening hours: 07H00/20H00
Phone: + 351 218 497 728 Fax: + 351 218 497 731
Worldtravel BTI
Welcome Desks
Mod. Pago.
Location: arrivals public area
Opening hours: 07H00/23H00
Phone: + 351 218 454 490
> Baggage Storage
You may use our Baggage Storage Area, open 24 hours a day, 7 days a week, to leave your luggage. It is located in the arrivals area, next to car park area P2.
Telephone (+351) 218 413 594
Fees (per piece and per day)
up tp 10Kg 2,50€
from 10 to 30Kg 3,76€
over 30Kg 7,27€
> Special Baggage Handling
Groundforce
TAP Portugal and other assisted airlines:
Telephone (+351) 218 431 183
infobags@ groundforce.pt
Portway
Telephone (+351) 218 445 073
lostfound.lis @ portway.pt
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SHOPPING: Shops include, The Disney store, 2 wine shops, Rota do Perfume for cosmetics, lots of fashion outlets including Stern, Lalique, Lacoste and Tie Rack.
FOOD&DRINKS: Snack bars include, Astrolabio, Eurobar, McDonalds and Pizza Hut.Coffee Shops include Harrods, Delta and Buondi and full meals can be had from Iberusa, Pans and Company, Passarola and Staff Club.
Read the rest of the Lisbon flights guide
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