Minneapolis-St. Paul International Airport (MSP) is conveniently located within 30 minutes of both downtown Minneapolis and downtown St. Paul. The nation's largest shopping center, the Mall of America, is just minutes away. With over 175 destinations offered by carriers such as Minnesota-based Champion, Sun Country and Northwest Airlines, MSP is the airport of choice for the region's travelers.
MSP's Lindbergh Terminal is located just off Highway 5 in St. Paul. Highway 5 connects to Interstate 494 and Highway 55, making MSP easily accessible from any direction. The Humphrey Terminal is just off Interstate 494 near 34th Avenue.
Both passenger terminals at MSP are served by light rail, which runs from downtown Minneapolis to the north from the Mall of America in Bloomington to the south.
From Minneapolis
Exit left from Interstate 35W to Highway 62 (Crosstown 62). Travel east on Highway 62 to Highway 5. Turn south onto Highway 5. The Lindbergh Terminal is located directly off Highway 5. Follow highway signs to the Lindbergh Terminal exit. If you are flying from the Humphrey Terminal, pass the Lindbergh Terminal exit and continue following Highway 5 south to the next exit, Post Road. Take the Post Road exit and travel east to the intersection of 34th Avenue and Humphrey Drive. Travel straight onto Humphrey Drive.
From St. Paul
Take Seventh Street South to Highway 5. Travel south on Highway 5. The Lindbergh Terminal is located directly off Highway 5. Follow highway signs to the Lindbergh Terminal exit. If you are flying from the Humphrey Terminal, continue traveling south on Highway 5 past the Lindbergh Terminal exit to the next intersection, Post Road. Take the Post Road exit and travel east to the intersection of 34th Avenue and Humphrey Drive. Travel straight onto Humphrey Drive.
From the Southeast
From Interstate 35E, travel north to Interstate 494. Exit onto I-494 and travel west to the Highway 5 exit for the Lindbergh Terminal or to the 34th Avenue exit for the Humphrey Terminal. Follow signs to the appropriate terminal.
From the Southwest
From Interstate 35W, travel north to Interstate 494. Exit onto I-494 and travel east to the 34th Avenue exit for the Humphrey Terminal or to the Highway 5 exit for the Lindbergh Terminal. Follow signs to the appropriate terminal.
Travelers wishing to take a taxi or van to various cities in Minnesota
and Wisconsin can gain access to those services through the Lindbergh
Terminal's Tram Level.
Metro Transit bus service to the Twin Cities metropolitan area and Jefferson
Lines scheduled bus service are both accessible at the airport's Transit
Center. You can reach the Transit Center from the Red and Blue parking ramps or by taking the Hub Tram from the Lindbergh Terminal's Tram Level.
Ground Transportation Information
The Tram Level information booth is staffed seven days a week from 7 a.m. -
11:30 p.m. Staff provides information, directions and other assistance to
travelers. Travelers may also obtain wheelchairs from the information booth.
City Buses
At the Minneapolis-St. Paul International Airport, city bus service is provided by Metro Transit. Bus pick up and drop off is located at the Transit Center, on Level 1 of the Blue and Red parking ramps. From the Lindbergh Terminal, passengers can access the Transit Center via the free tram on the Tram Level or via the Skyway Connector between concourses C and G.
Passengers arriving at the Humphrey Terminal must take light rail transit to the Lindbergh Terminal to access city buses. There is no charge for rail service between MSP's terminals.
For bus rates and route information, please contact Metro Transit. To access 24-hour automated bus information, call 612-341-4287. To call the Regional Transit Information Center direct, call 612-373-3333. Travelers can also find information on the Metro Transit Web site at www.MetroTransit.org
Shared Ride Services
Shared ride service to and from the airport is available from SuperShuttle.
Ticket counters are located in the Ground Transportation Atrium, accessible via the Tram Level. Follow the signs to the appropriate escalator or elevator up. Advance reservations are highly recommended.
Shuttles drop off travelers near the Green and Gold parking ramps across from the Lindbergh Terminal.
From there, you can take an escalator or elevator down to the terminal's Tram Level or up to a skyway to Ticketing.
Reservations:
General Reservations: 612-827-7777 (ext. 1) or 1-800-BLUEVAN
Group Sales, Charters and Conventions: 612-827-7777 (ext. 304)
Taxis are available at the Lindbergh and Humphrey Terminals. Taxi service at the Lindbergh Terminal is accessible via the Tram Level. Signs direct passengers one level up to the cab starter booth, where airport staff will assist passengers obtaining a taxi. At the Humphrey Terminal, taxi service is available at the Humphrey Ground Transportation Center, which is located in the Humphrey Parking ramp on Level 1.
Downtown Minneapolis is approximately 16 miles from the airport, with fares averaging $28.00-$36.00. The distance to downtown St. Paul is approximately 12 miles and fares average $22.00-$26.00.
All cab fares are metered at a rate of $1.90 per mile and include a $3.00 trip fee that is added to the final metered fare, which allows drivers to recoup airport permit fees.
Scheduled/Shuttle Transportation
Scheduled bus, van and limousine service is provided by several companies at the Minneapolis-St. Paul International Airport. Ticket counters are located in the Ground Transportation Atrium, one floor up from the Tram Level in the Lindbergh Terminal. Advance reservations are highly recommended for out-of-town service. Please contact the individual companies directly for rates, routes and other information.
Airport Passenger Service
Service to Hudson, Baldwin, Menomonie, Chippewa Falls and Eau Claire.
Phone: 1-800-869-5796 or 715-835-0399
www.airportpassenger.com
Executive Express
Service to Albany, Alexandria, Atwater, Avon, Bertha, Brainerd, Brooklyn Center, Brooklyn Park, Browerville, Camp Ripley, Clarissa, Clearwater, Cyrus, Dassel, Eagle Bend, Glenwood, Hewitt, Litchfield, Little Falls, Long Prairie, Maple Grove, Melrose, Monticello, Morris, Osakis, Paynesville, Plymouth, Rogers, Sauk Centre, Spicer, Starbuck, St. Cloud, Wadena, Willmar. Service to other out-state cities in central Minnesota can be made by special arrangements.
Service to Rogers, Montecello, Clearwater, St. Cloud, Rice, Royalton, Little Falls, Pierz, Camp Ripley, Brainerd, Baxter, Pillager, Staples, Motley, Nisswa, Pequot Lakes, Pine River, Breezy Point, Lake Shore, Crosslake, Crosby, Ironton, Deerwood, Garrison, Onamia, Princeton, Milaca and Aitkin.
Light rail service to the airport is available. Trains stop at the Lindbergh Terminal and connect travelers to 15 other destinations, including downtown Minneapolis to the north and the Mall of America to the south. Service to the Humphrey Terminal has been temporarily suspended while an adjacent parking ramp is constructed and will resume in the autumn of 2007.
In the meantime, a free shuttle bus is available to take you door-to-door between airport terminals. The shuttle bus stop at the Lindbergh Terminal is at the ground level Transit Center, located between the Blue and Red parking ramps and near the entrance to the Lindbergh Terminal light rail station. The shuttle bus stop at the Humphrey Terminal is at the Ground Transportation Center on the ground level of the existing Humphrey Terminal parking ramp. Shuttle buses between MSP's two terminals run around the clock, seven days a week, at 10-minute intervals, on average.
Light rail trains to the Lindbergh Terminal run every 7 or 8 minutes during peak hours and every 10 to 15 minutes at other times of the day. From MSP, trains can take you to the Mall of America in about 11 minutes and to the Warehouse District in downtown Minneapolis in about 25 minutes. If you have a layover and plan to take the Light Rail away from the airport, please allow time to travel and return.
Light rail fares are $2.00 during rush hours (Monday through Friday, 6 to 9 a.m. and 3 to 6:30 p.m.) and $1.50 at other times. Tickets are sold at vending kiosks at the rail station. For more information, visit the Metro Transit Web site, http://www.metrotransit.org/rail.
The Lindbergh Terminal light rail station entrance is located near the Transit
Covered parking is available in ramps across the street from both the Lindbergh and Humphrey terminals at MSP. Both ramps are connected to the terminals via climate-controlled skyways.
Save $2 per day by using e-park. Simply insert your credit or debit card into the card reader at the ramp entrance. This will mark the time you entered airport parking. Use the same credit or debit card to pay at one of the e-park exit lanes. The system is fully automated; no waiting in long lines for a cashier. The e-park option is available in both General and Short Term parking facilities. A receipt is available at the push of a button.
For maximum savings, park in the General ramp at the Humphrey Terminal. The Humphrey General ramp costs $4 less per day than General parking at the Lindbergh Terminal. You can travel between terminals on a shuttle bus. Shuttles run approximately every 10 minutes around-the-clock. There is no charge for this service.
Parking Tip:
Parking ramps at the airport's Lindbergh Terminal sometimes fill on Tuesdays, Wednesdays and Thursdays. If you are parking at the airport on those days, you might wish to consider saving $4 a day and ensuring you find an open parking space by parking at the Humphrey Terminal instead. A free shuttle bus will take you to the Lindbergh Terminal for your flight. Allow an extra 30 minutes for parking and transportation between terminals.
Lindbergh Terminal
General Parking (Long Term)
The Lindbergh Terminal's General Parking is connected to the terminal via enclosed skyways, elevator banks and an underground tram.
Now obtain discounted rates by using e-Park, our new self payment option. Simply use your credit or debit card to enter and exit the parking areas.
Short-Term Parking
The Lindbergh Terminal's Short-Term Parking is designed for stops less than two hours. The short-term lot is connected to the terminal via Tram Level, one floor below Baggage Claim. Overnight parking is prohibited.
Valet Parking
Valet parking is available at the Lindbergh Terminal.
Valet parking is accessible on the Tram Level of the terminal building. For valet service, use the left inbound lane and follow the directional signs to the valet service entrance on the lower level roadway (Baggage Claim Level.)
Car wash service is available for $6.00 for cars parked overnight.
Airlines Serviced by the Lindbergh Terminal
Air Canada, America West, American, Comair, Continental, Delta, Frontier, Icelandair, KLM, Mesaba, Northwest, Pinnacle, SkyWest, United, and U.S. Airways.
Humphrey Terminal
General Parking (Long Term)
The Humphrey Terminal's General Parking is connected to the terminal via an enclosed skyway on Level 2.
Now obtain discounted rates by using e-Park, our new self-payment option. Simply use your credit card or debit card to enter and exit the parking areas.
Short-Term Parking
The Humphrey Terminal's Short-Term Parking is designed for parking stops less than two hours. The short-term lot is connected to the terminal via an enclosed skyway. No overnight parking is permitted in Short Term.
Airlines Served by the Humphrey Terminal
AirTran Airways, Sun Country, Champion Air, Midwest, Omni Air International and Ryan International.
Passenger Pick up and Drop Off
Do you need to pick up or drop off someone at MSP? The process is fairly simple if you know your options and plan ahead.
Curbside Drop Off and Pick up
You may drop off and pick up travelers at the curb in front of MSP's terminals. If you choose this option, please keep in mind the following rules:
Federal security regulations prohibit leaving your vehicle unattended, even for a short time. Unattended vehicles will be ticketed and towed. You may park at the curb in front of a terminal only long enough to drop off or pick up a waiting traveler. When picking up, the traveler must be waiting outside the terminal before you park; parking your vehicle at the curb while you wait for arriving travelers to emerge from the terminal is prohibited.
Parking
Avoid the hassle of circling airport roadways, waiting for travelers to emerge from the terminal. Parking in the airport's covered, short-term ramps costs only $5 for the first hour, $3 with e-park. You can walk from parking to the terminal without ever going outside.
Where to meet arriving travelers inside a Terminal
Due to federal security regulations, meeting travelers at their arrival gate is generally no longer possible. Instead, consider meeting them at Baggage Claim, which in both terminals is open to the public. In the Lindbergh Terminal, the Starbucks Coffee shop, the Flowers on the Fly flower shop or the Firefighter Memorial statue on Baggage Claim Level make ideal designated meeting sites.
Other out-of-the way meeting spots include:
The Mezzanine overlooking the Lindbergh Terminal's Ticketing Lobby, near skyways to the Green or Gold parking ramps. At a particular terminal exit door (each terminal has exit doors marked 1 through 6). If you choose this option at the Lindbergh Terminal, make sure you specify Ticketing Level or Baggage Claim Level. Near the Travel Mart on the First Floor of the Humphrey Terminal.
People needing to travel between MSP's Humphrey and Lindbergh terminals can do so via free shuttle bus.
The Humphrey Terminal shuttle bus stop is located on ground level of the existing parking ramp, a skyway's walk from the terminal.
The Lindbergh Terminal shuttle bus stop is located outside the Transit Center, between the Blue and Red parking ramps and near the entrance to the Lindbergh Terminal Light Rail Station.
Buses run between terminals around the clock, seven days a week, every 10 minutes, on average.
Light rail service will replace the shuttle bus for inter-terminal transit in the autumn of 2007. Light rail service to the Humphrey Terminal has been temporarily suspended while a second parking ramp is constructed adjacent to the Humphrey Terminal rail station. The Lindbergh Terminal light rail station remains open and operating.
Rental car companies have phones and touch screen information kiosks at the Lindbergh Terminal on the Baggage Claim Level opposite baggage carousels 2, 5 and 10. The rental car counters are located in the Hub building located between the Blue and Red parking ramps, on Levels 1-3. Passengers can take the underground tram to go between the Lindbergh Terminal and the Hub building.
Shuttle buses to the off-airport car rental companies are accessible from the Transit Center, between the Blue and Red Parking ramps. From the Lindbergh Terminal's Tram Level, take the free underground tram to the Hub Building. Take an escalator or elevator up to the Transit Center.
Travelers Assistance (TA), a program of the Metropolitan Public Airport Foundation (MPAF), is one of the airport's most visible resources for travelers and airport visitors. Information booths, located at strategic points throughout the terminals, are staffed by hundreds of volunteers dedicated to providing quality information and services to thousands of travelers daily. One million are served annually.
In addition to providing airport, airline and tourism information, TA offers:
An interpreter service for international travelers Special help to disabled and elderly individuals A comfortable waiting area for people with special needs Infant supplies in times of emergency Oxygen delivery services within the airport.
The TA central office is located near the entrance to Concourse D and is open most days from 8:00 a.m. to 8:00 p.m. We are closed on several holidays.
Phone: 612-726-5500
FAX: 612-726-5236
Lost and Found
The airport's Lost and Found office is located on the Lindbergh Terminal's Mezzanine Level, one floor up from the Ticketing Lobby, across from security checkpoint 5.
Office Hours:
Day Times
Monday 8:00 am - 6:00 pm
Tuesday 8:00 am - 6:00 pm
Wednesday 8:00 am - 6:00 pm
Thursday 8:00 am - 6:00 pm
Friday 8:00 am - 6:00 pm
Saturday Closed
Sunday Closed
Holidays Closed
Phone: 612-726-5141
After Hours:
Call 612-726-5141 and leave a message. Calls will be returned the next business day.
For items lost in aircraft or gate areas, please contact the airline directly. Items lost at the Humphrey Terminal are sent to the Lindbergh Terminal office. For items left at security checkpoint, contact the Transporation Security Administration at 612-725-3998.
Self-serve business centers offer travelers private work stations with dataports. FedEx service, postage machines and ATMs are also available at these sites. The centers are located throughout the Lindbergh Terminal on Concourses C, D, E, F and G and in the main concessions area just inside security.
Hours: 24 hours a day, seven days a week
Computer Access/Dataports are available on all pay phones in the Lindbergh and Humphrey Terminals.
PowerPort
Located in the Service Center adjacent to gate C-21 of the Lindbergh Terminal, PowerPort offers MSP's travelers a veritable buffet of technology. In one location, travelers can access the Internet; secure battery charging for laptops, cell phones and other electronic equipment; portable power rental; and the rental of laptop computers.
PowerPort is available 24 hours a day, seven days a week.
Pricing:
Wireless Laptops: $6.95 per hour
Charging Bays: $4.50 per hour
Walkup Internet Access (PowerPort's equipment): $2.50 for 10 minutes, 25¢ per minute after
Walkup Internet Access (your equipment): $2.00 for 10 minutes, 20¢ per minute after
HyperCharge
HyperCharge rapid charging stations are available at MSP. In the Lindbergh Terminal, chargers are located at Service Centers near Gates C1, E2 and F3 and by the restaurants near F12. The Humphrey Terminal has a charger near Gate H3. To use HyperCharge, customers match their cell phone brand and recharging plug. A 15-minute charge is $5.00. Visa, MasterCard, American Express and Discovery cards are accepted - the machines do not accept cash.
Foreign Currency Exchange
Foreign currency exchange, travel insurance and Western Union money transfer services are available at TravelEx, between doors 5 and 6 on the Ticketing Level. A currency exchange booth is also located near the entrance to Concourse G, adjacent to Caribou Coffee.
Hours: Monday-Saturday, 6 a.m. to 8 p.m.
Sunday, 8 a.m. to 8 p.m.
Holiday hours vary
Phone: 612-726-5184
Lockers
Storage lockers are available in secure areas of both the Lindbergh and Humphrey terminals. The locker dimensions are about 23" tall by 15" wide by 35" deep, and can accommodate carry-on-sized luggage. For security purposes, lockers are equipped with fingerprint technology to ensure only those who store the bags can retrieve them. Minneapolis-St. Paul International Airport is the first airport in the nation to use such locker technology. Locker rental costs $2 per hour, with a maximum daily charge of $6. The lockers are intended for storage of 48 hours or less, and are emptied by Smarte Carte after 48 hours.
At the Lindbergh Terminal, lockers are located in the following areas:
just inside security checkpoint 4 the Concourse C service center near gate C2 near gate C5 Concourse D hallway between concourses D and E entrance to Concourse E service center on E entrance to Concourse F between gates F2 and F4 near gate F6
At the Humphrey Terminal, lockers are available on the Second Floor across from gate H5.
Please note: For security purposes, lockers are not available for rent when the Department of Homeland Security's threat level for aviation at MSP is at Orange or Red.
Family Room
A comfortable atmosphere for nursing or pumping, diaper changing and play. Located across from the restrooms near the entrance to Lindbergh Terminal Concourse E.
Observation Deck
Got a few extra minutes? Head to the Observation Deck on Concourse D for a bird's-eye vantage point of the airfield. Watch planes take off and land on MSP's north parallel runway, 12L/30R, with the Minneapolis skyline as a backdrop.
Play Areas
Two children's play areas at Minneapolis-St. Paul International Airport make traveling with children a little easier. The play areas - on Concourse C of the Lindbergh Terminal and on the second floor of the Humphrey Terminal - were custom-made by a local company, Blue Rhino Studio, and funded by the Metropolitan Public Airport Foundation.
Each of the 1,000 square-foot play areas features a mock airplane, air traffic control tower and luggage-style seating. Painted skylines of Minneapolis and St. Paul offer a great photo opportunity for families, and fun aviation facts are displayed on wall murals and equipment. Other items, including a giant-size suitcase at the Humphrey Terminal, were designed as educational tools for kids and their parents.
Admission is free for all airport visitors and their children.
Armed Forces Service Center
Located on the Lindbergh Terminal's Skyway Level, above Door 1 of the Ticketing Lobby, the Armed Forces Service Center is an "all free" stop for active-duty military personnel, their dependents, activated or drilling reservists, or national guardsmen. The center also serves active-duty Department of Defense and PHS employees on travel orders as well as other members of the uniformed services on active duty. In appreciation for all those who have served, military retirees and veterans are welcome to a cup of coffee, pastry and seating outside the center, on the mezzanine overlooking Ticketing.
A dedicated volunteer staff operates the Armed Forces Service Center around the clock, seven days a week, 365 days a year.
The center offers numerous amenities:
A lounge area with comfortable leather furniture, a large modern kitchen with two microwaves, and a commercial coffee machine A large color television with various satellite channels A donated Sprint cell phone for domestic long distance calls Two computers with wireless high speed Internet access as well as a machine that prints, faxes, scans and copies Assorted sandwiches, pastries, chips, cereals, soups, hot and cold beverages, and bottled water Separate bunkrooms for men and women. The men's bunkroom sleeps 20, while the women's sleeps six and includes a crib and nursing chair Bathroom with a changing table and various toiletry supplies Children's toys, games, playing cards and two small TV/radios Paperback books, stationery, stamps, sewing kits, iron and ironing board Supervised storage of luggage, and bunk wake-up service
The Armed Forces Service Center is unique to Minnesota. It is not affiliated with the USO or with the Metropolitan Airports Commission, which owns and operates Minneapolis-St. Paul International Airport. Rather, the one-of a-kind facility was founded by Maggie Purdum in 1970, after her son died in Vietnam. A non-profit organization, the center relies for funding on various veterans organizations and their auxiliaries, private businesses, and individuals.
For more information, contact:
o OFFICE: (612) 726-9156
o OFFICE FAX: (612) 726-9232
o CENTER: (612) 726-9155
o EMAIL: afsc_msp@ qwest.net
Pet Relief
The Minneapolis-St. Paul International Airport maintains a pet exercise area just outside door 6 on the Baggage Claim Level of the Lindbergh Terminal building. The Metropolitan Airports Commission provides this fenced area as a courtesy to our customers.
Shops and Restaurants:
MSP's Northstar Crossing is a collection of 106 retail shops and restaurants. Minnesota-themed shops and nationally known retailers offer travelers a wide variety of choices.
Airport visitors will also be pleased to find menu items ranging from gourmet pizza to organic salads at the numerous food and beverage sites. Enjoy a leisurely meal at TGI Friday's or Itasca Grille, or grab something quick at Dairy Queen Grill & Chill or Quiznos. Whatever you're craving... you'll find it at MSP.
Minnesota doesn't tax apparel, so MSP is also a great place to buy shoes and clothing. Browse our unique shops, where you'll find Minnesota-made jewelry and nationally known brands in stores like Field & Stream, NASCAR and Spirit of the Red Horse. All of our shops will ship any item you purchase so there's no need to carry it onto your flight. Enjoy your trip through MSP!
Company / Concourse / Gates / Description / Hours Phone
A&W A 1-2 Famous root beer floats and quick service fare 7 a.m. to 9 p.m. 612--727-1498
Estes LakeShore News A News 612-726-8180
Godfather's Pizza A 1-2 Quick service pizza 9 a.m. to 9 p.m. 612-727-1498
Itasca Grille A right before A1 Breakfast available, Apps, Burgers and Salads 7 a.m. to 9 p.m. 612-727-1007
Quiznos Subs A 1 - 2 Hot subs and salads 7:00 a.m. to 9 p.m. 612-727-1498
Sköl A 10 Grab and Go items, Full service bar 7 a.m. to 9 p.m. 612-726-6354
Varsity Bar & Grill B Tunnel Grab and Go items, Full service bar 7a.m. to 9:30 p.m. 612-726-6390
Flowers on the Fly Baggage Claim 612-727-2709
Starbuck's Coffee Baggage Claim near carousel 2 Gourmet coffee and cafe 612-726-5360 ext. 258
A&W C 12-13 Famous root beer floats and quick service fare 7 a.m. to 9 p.m. 612-727-3388
Aurora Borealis C 1 Arcade
Authors Bookstore C near C1 Books 612-726-5360 ext. 233
Authors Bookstore C 13 Books 612-970-9613
DQ Grill & Chill C 6 Ice Cream and fast food 8 a.m. to 9 p.m. 612-726-6271
Dunn Bros. Coffee C 12-13 Gourmet coffee 6 a.m. to 9 p.m. 612-727-3388
Einstein Bros. Bagels C 12-13 Bagels 6 a.m. to 9 p.m. 612-727-3388
Fox News C 12 News
Godfather's Pizza C 12-13 Quick service pizza 9 a.m. to 9 p.m. 612-727-3388
Maui Taco C 6 Breakfast burritos, fish tacos and more 7 a.m. to 9 p.m. 612-727-3388
Minnesota! C 11 Specializing in themed gifts, local foods and logos wearables that celebrates the region 612-726-1116
News C 11 News
News & Books C 12-13 News 612-970-9613
News & Gift Wall C 3 Reading materials and snacks 612-726-5360 ext. 238
News Stand C 4 News
Sbarro's C Coming Soon Quick service Italian food
Starbuck's Coffee C 1 Gourmet coffees 5:30 a.m. to 9 p.m. 612-726-5360 ext. 279
Surf Bar C 6 Full-service bar and snacks 8 a.m. to 10 p.m. 612-727-3388
TC News Connection C 6 Snacks, newspapers and traveling needs 612-726-5360 ext. 280
TGI Fridays C 10 Sit-down restaurant and bar 7 a.m. to 9 p.m. 612-970-7800
Airport Barber and Stylists D 31 Haircuts, massages and other beauty treatments 612-725-2465
Malibu Al's D 37 Sit-down restaurant and full-service bar 8 a.m. to 9 p.m. 612-726-5360 ext. 276
Massage D 31
Minnesota Shines D 32 651-695-8941
Minnesota! D 33 Specializing in themed gifts, local foods and logos wearables that celebrates the region 612-726-1118
Northern Lights D 6 North-Woods theme bar and restaurant 8 a.m. to 9 p.m. 612-726-5360 ext. 276
Quiznos D 6 Fast food 6:30 a.am. to 9 p.m. 612-726-5360 ext. 275
Travel Express D 1 6 a.m. to 9 p.m. 612-726-5360 ext 294
Burger King E 4 Quick serve fare 6 a.m. to 8:30 p.m. 612-726-5360 ext. 273
Caribou Coffee E 6 Gourmet coffee 5:30 a.m. to 9 p.m. 612-726-1165
Copper Stein E 8 Full-service bar and snacks 8 a.m. to 9 p.m. 612-726-5360 ext. 274
D'Amico & Sons Deli E 15 Gourmet sandwiches and salads 8 a.m. to 9 p.m. 612-726-5360 ext. 304
Estes Gifts & News E 7 Souvenirs, snacks and newsstand 612-726-5428
Jody Maroni's Sausage Kingdom E 8 Specialty brats, dogs and more. 6 a.m. to 8 p.m. 612-726-5360 ext. 274
Minnesota Shines E 651-695-8941
Burger King F 6 Quick serve fare 6 a.m. to 9 p.m. 612-726-5360 ext. 301
California Pizza Kitchen F 5 West coast style pizzas and salads 10 a.m. to 9 p.m. 612-726-5360 ext. 300
Caribou Coffee F 3 Gourmet coffee 5:30 a.m. to 9 p.m. 612-727-1750
Creative Kidstuff F 7 An imaginative, wildly creative, hands-on toy store, featuring the "Best of the Best" toys 612-727-1897
Daily News and Gifts F 7 Gifts, news and snacks 612-726-5360 ext. 234
EnRoute F Fashion and Travel Accessories
French Meadow Bakery F 612-726-5360 ext. 324
News & Gifts F 11 Souvenirs, reading materials and snacks 612-726-5360 ext. 285
PS Air Pub F Pub food and beverages 5:30 a.m. to 9 p.m. 612-726-5360 ext 286
Radio Road F 7 A unique clothing store that lets customers express their individual sense of style 612-727-1231
Simply Books F 6 Books and magazines 612-726-5360 ext. 285
Toto F 7 A trend gift store with a continually changing, eclectic assortment of the market’s latest gift products 612-727-1880
Video Arcade F 7 Arcade
Austin Blues BBQ G 20
Bose G 7 Audio Products 612-727-2609
Caribou Coffee G 1 Gourmet coffee 5:30 a.m. to 10 p.m. 612-727-1653
Chilli's To Go G 20 Casual dining 7 a.m. to 9 p.m.
Cinnabon's G 20 Specialty pastries and coffee 6:30 a.m. to 9 p.m. 612-726-5360 ext. 298
Essentials G 5 Beauty products, fancy candy, sunglasses and scarves. 612-726-5360 ext. 268
Great River Market and Deli G 13 Sandwiches, salads and soups 6 a.m. to 9 p.m. 612-726-5360
Market to Go G 16 Sandwiches and snacks 6 a.m. to 9:30 p.m. 612-726-5360
McDonald's G 20 Quick service meals 5:30 a.m. to 10 p.m. 612-726-6470
News Connection G 8 Souvenirs, snacks and news 612-726-5360 ext. 231
News Express G 12 Snacks and reading materials 612-726-5360 ext. 296
North Shore News & Gifts G 16 News, magazines and snacks 612-726-5360 ext. 230
Roots G 1 Casual Clothing 612-726-5360
Sbarro's G 20 Pizza, pasta and salads 612-726-5360 ext. 298
Simply Books G 16 Books and Magazines 612-726-5360 ext. 220
Sony G
Starbuck's Coffee G 16 Gourmet Coffee 5:30 a.m. to 9 p.m. 612-726-5360 ext. 271
Subway G Sub sandwiches 24 hours/7 days a week 612-727-1774
Tequileria G 8 Fresh Mexican restaurant and bar 6 a.m. to 9 p.m. 612-726-5630
The Lodge G 3 Full bar 8 a.m. to 9 p.m. 612-726-5360 ext. 212
Wetzel's Pretzels G 18 Pretzels 9:30 a.m. to 9:00 p.m. 612-726-5360 ext 278
Wolfgang Puck G Gourmet express 612-726-5360
ZYNG Noodlery G 1 Asian dining 7 a.m. to 9 p.m. 612-726-5360
360 Burrito Main Gourmet burritos 5 a.m. to 9 p.m. 612-726-9360
Axel's Bonfire Main Southwestern cuisine with a kick
Ben & Jerry's Main Ice Cream 10 a.m. to 9 p.m. 612-970-2933
Burger King Main 24 Quick service restaurant 6 a.m. to 10 p.m. 612-726-5360 ext. 264
Caribou Coffee Main Coffee drinks and more 5:30 a.m. to 9 p.m. 612-726-9305
Charley's Philly Grill Main Philly steak 9:30 a.m. to 9 p.m. 612-727-1849
Chili's Too Main 8 Full service restaurant and bar 7 a.m. to 10 p.m. 612-726-5360 ext 229
Ciela Main Checkpoint 6 A contemporary gallery featuring jewelry and gifts with an emphasis on design 612-725-0018
Department 56 Main 47 A specialty store filled with enchanting villages, ornaments and giftware loved by collectors the world over 612-725-0205
Erwin Pearl Main 26 Quality jewelry for men and women 612.727.1808 612-727-1808
Everything ASAP Main Convenience items 6 a.m. to 9 p.m. 612-726-6294
Famous Famiglia Main Pizza and more 6 a.m. to 10 p.m. 612-727-1849
Field and Stream Main 12 A store for men and women, featuring branded apparel, gear and gifts that celebrate the great outdoor tradition
Fly Babies by Radio Road Main 28 A vibrant, colorful collection of fashion and fancy for infants and toddlers 612-725-6054
Fox News Main 11,42 News and gifts 612-726-5360 ext 236
Gadgets to Go Main Cell chargers, batteries and more 6 a.m. to 9 p.m. 612-726-6294
Harley Davidson Main Licensed products 6 a.m. to 9 p.m. 612-727-2563
In-Motion Main 20 DVD movie rental and sales 612-727-3099
Johnston & Murphy Main 44 Has Closed for Remodeling 612-725-0343
Mall of America Store Main Licensed products 612-727-2136
Minnesota Lottery Main 612-467-0664
Minnesota Shines Main 45 Shoe shine 651-695-8941
Minnesota! Main 51 Specializing in themed gifts, local foods and logos wearables that celebrates the region 612-726-1117
Naturally Cashmere Main Fine Cashmere 612-726-6294
Nevada Bob's Main Golf wear
NorthshoreNews & Gifts Main 55 News
Radio Road Main 28 A unique clothing store that lets customers express their individual sense of style 612-726-6054
Rocky Mountain Chocolate Factory Main Gourmet Chocolate 6 a.m. to 9 p.m. 612-726-9133
Royal Zeno Shoe Shine Main 48 Shoe shine service 612-726-9110
Simply Books Main 13 Books, including many local authors/subjects, and magazines 612-726-5360 ext. 241
Spirit of the Red Horse Main 50 Showcasing Native Amercian and Western jewlery, gifts, clothing and home furnishings 612-726-9191
Stage Deli Main New York deli fare 612-970-2933
Starbuck's Coffee Main 14 Gourmet coffee 5:30 a.m. to 9 p.m. 612-726-5360 ext. 289
Sunglass Hut Main 6:00 a.m. to 9 p.m. 612-727-1144
The Body Shop Main 6 a.m. to 9 p.m. 612-727-1712
Tie Rack Main 20 Ties, scarves and accessories 612-726-6178
Toto Main 49 A trend gift store with a continually changing, eclectic assortment of the market’s latest gift products 612-726-6325
Travel Beauty Main 27
Tumi Main Upscale Luggage 6 a.m. to 9 p.m. 612-726-6294
Wilson's, The Leather Experts Main 53 Various leather goods 612-726-5962
Wok & Roll Main 17 Quick serve Chinese food 9 a.m. to 10 p.m. 612-726-1999
World Passage/Duty Free Duty Free Main 7 Goods and Gifts 612-726-5360 ext. 232
News Tram Level News
Emergency Assistance
For immediate assistance, call 911 from any pay phone or pick up any black courtesy phone located throughout the Lindbergh Terminal. Courtesy phones are located on each concourse, on the Ticketing Level, at the entrance to the main concessions area of Northstar Crossing and in each parking facility. In the Lindbergh Terminal, the Airport Police Operations Center is located on the Baggage Claim Level, near carousel 14. A 24-hour dispatcher is available at 612-726-5577 or 911.
At the Humphrey Terminal, the Airport Police Office is located on the first floor near exit door 4. Courtesy phones at the Humphrey are located at the Travelers Assistance Booth on the first level and throughout the terminal. Just dial 201 from any phone for information and paging assistance.
TravelEx offers a variety of business and personal services, including conference rooms, photocopies/transparencies, fax service, phone cards, travelers checks, courier services, computer services, money transfer and post office boxes for travelers. TravelEx is located between doors 5 and 6 on the Ticketing Level, across from the Northwest Airlines ticket counters.
Hours: Monday thru Friday, 5:30 a.m. to 9 p.m.
Saturday, 6 a.m. to 6 p.m.
Sunday, 8 a.m. to 9 p.m.
Phone: 612-726-5184
Meeter/Greeter Centers
Meeter/Greeter Centers can be leased from the airport to provide a centralized area for a group of individuals to meet and receive any further instructions or information before heading to their next destination. The centers are particularly helpful for organizations greeting conference or convention participants.
Amenities for rent include greeting booths with electronic signboards, skirted tables and chairs, and directional sign stanchions/easels. Meeter/Greeter Centers are located in the Lindbergh Terminal's Baggage Claim Level. More information – including price breakdowns -- can be found in the airport's Guidelines for Meeter/Greeter Centers and Signage.
To reserve a Meeter/Greeter Center, call Debbie Piwoschuk in the Airport Director's Office at (612) 725-6464
Airport Conference Center
The Pierson M. Grieve Conference Center provides a professional environment for the busy traveler to conduct meetings on the fly. Whether you are meeting with clients or colleagues, nothing could be more convenient or efficient than meeting at the airport.
The center is equipped with first-class amenities and services, from communication equipment to catered meals. The conference center serves both the traveling public and non-travelers who have meetings there.
Need to meet elsewhere in the Twin Cities? Fine! Consider holding your last day of meetings at the airport. Visiting participants can check in for their flights before the day's meetings begin; that way they won't have to leave early to get to the airport and through the security screening process.
Make the most of your time and money. Book your next meeting at the Airport Conference Center.
Contact Beth or Laurie at 612-794-4500.
Location
The conference center is conveniently located at the Minneapolis-St. Paul International Airport's Lindbergh Terminal on the Mezzanine level, above Chili's Too restaurant and near the entrance to Concourse F.
Meeting Rooms
Our conference rooms offer travelers an executive business environment. All rooms are equipped with tables and comfortable seating, speaker/conference call telephones, data ports, project screens and tack boards.
Private Workstations
Individual private workstations are available and equipped with data ports and conference speaker telephones.
A conference call can be held while checking your e-mail.
Amenities
The conference center is is equipped with a wide-range of amenities and services, from communication equipment to catered meals.
Presentation equipment LCD projectors Data ports Audio-visual equpment Conference/speaker telephones Copy/printing service Mail/package delivery service Catering service
Catering
Full catering service is available with a wide range of selections to fit your needs and appetite.
A number of services are available at MSP to assist people who require extra assistance.
Making prior arrangements for wheelchair availability and access, oxygen requirements, and other accommodations before arriving at the airport will help ensure a smooth experience at the airport. Airline reservation agents and the airport's Travelers Assistance (TA) staff are available to address issues surrounding travel for persons who have special needs or are elderly.
Wheelchair Availability
Airlines provide wheelchairs for use throughout the Lindbergh and Humphrey terminals. Mention your need for a wheelchair in the terminal when you make your flight reservation. Most airlines have information about wheelchair access and other services available upon request.
Travelers Assistance (TA) volunteers can help with wheelchair requests while you are in the airport. TA volunteers may be reached by calling 612-726-5500. If you arrive at the airport without a wheelchair arranged through your airline, you may check out a wheelchair at the information booth on the Tram Level or at the security checkpoints. When you arrive at a security checkpoint, you may also ask to speak with a security supervisor and alert that person to your need for a wheelchair.
Passenger Pick Up and Drop Off
There are also designated passenger transfer areas for persons with disabilities on both levels by doors 1, 2 and 6. (Door 1 is the first door you come to as you approach the Lindbergh Terminal.)
Accessible Parking
Parking for people with disabilities is available on every level of the General and Short Term ramps at both MSP terminals. Lindbergh and Humphrey Short-Term parking ramps can accommodate vehicles up to 8 feet 2 inches tall. Vehicle clearance is 7 feet in the general ramps. Parking for people with disabilities is located near the entrances to the terminals and is available at general parking rates. Valet parking at the Lindbergh Terminal can accommodate vehicles up to 7 feet with handicap permits, but cannot accommodate vehicles with a wheelchair lift.
Accessible Transportation
Commercial Vehicles and Services:
Taxi and Shared Ride services are available from the Lindbergh and Humphrey terminals.
Go to Taxi Service
Metro Transit Bus:
Bus #54 operates from MSP and is accessible per ADA requirements. For citywide route information and schedules, call 612-373-3333. Buses pickup and drop-off at the Lindbergh Terminal's Transit Center.
Go to City Buses
Taxi Service:
Rainbow Taxicab Service is available upon request for persons with special needs. For reservations, call 612-332-1615.
Rental Cars with Hand Controls:
Rental cars with hand controls are available from airport rental agencies at no extra charge. Rental companies request at least a 48-hour advance reservation.
Taxi and commercial vehicles will pick up and drop off passengers at curbside if prior arrangements have been made between the company and Airport police. You may call your transportation provider directly to arrange this service. Courtesy phones for persons needing wheelchair assistance are located directly across form baggage carousels 6 and 10 on the Baggage Claim Level. Just lift the receiver and you will be connected to someone who can assist you. Passengers may also go to the Ground Transportation Atrium, one floor up from the Tram Level, to access all shuttle buses, taxis and limousines directly.
Go to Car Rental
Light Rail Service:
Light rail service to the airport is available. Trains stop at the Lindbergh Terminal and connect travelers to 15 other destinations, including downtown Minneapolis to the north and the Mall of America to the south. Light rail trains are zero-clearance to allow ease of boarding and exiting. The light rail station is located on the lowest level of the Transit Center. Upon arrival by light rail, take the escalators or elevators up to the appropriate levels to find ground transportation, Lindbergh terminal access and other services, including car rental.
Note: Rail service to the Humphrey Terminal has been temporarily suspended while an adjacent parking ramp is constructed. In the interim, around-the-clock bus service is available between the Lindbergh and Humphrey terminals until rail service to the Humphrey Station resumes in autumn 2007. All buses are ADA-compliant. The free shuttle buses operate approximately every 10 minutes between the Lindbergh Terminal's Transit Center and the Humphrey Terminal's Ground Transportation Center.
Electric Carts
Electric carts are available throughout the Lindbergh Terminal to transport travelers who are elderly or disabled. Two companies at MSP provide this service: Northwest Airlines contracts with Globe Aviation Services, while all other airlines contract with Primeflight Aviation Services.
In response to customer input, the "cart stop" approach was adopted at MSP to provide the best electric cart service to the traveling public. The cart stops are clearly marked with signs above blue chairs imprinted with the disabilities logo. The electric carts are scheduled to pick up passengers every 10-15 minutes. You will find “cart stops” directly inside security and at every gate along the C, D, E, F and G concourses. Consult your airline for services elsewhere.
Electric carts operated by Globe Aviation Services display signs on the cart indicating which concourses they serve. Carts operated by Primeflight Aviation Services do not display signs because its carts are not assigned to a specific concourse. Please be sure to ask cart drivers if they are going your way before getting onto a cart.
Electric cart service is not available at the Humphrey Terminal.
Accessible Restrooms
All restrooms at the Lindbergh and Humphrey Terminals are equipped with extra-wide stalls and side grab bars. Companion care restrooms in the Lindbergh Terminal can be found between checkpoints 1 and 2; in baggage claim near Door 2; near gates A3, A6, A9, B3, B7, B11, C3, C12, C16, C18, C21, C25 & F10; and on Tram Level near the escalators to the hotel shuttles.
There are three companion care/unisex restrooms at the Humphrey Terminal. On the first floor, the restroom is located across from the Airport Police Office, between doors 3 and 4. On the second floor, there are restrooms across from gates H4 and H6.
Telecommunication Devices
All pay telephones in the Lindbergh Terminal are hearing aid compatible. Phones with TDD capability can be found in several locations:
Ticketing Level: exit doors 2 and 6 Baggage Claim: exit door 3 Northstar Crossing: North end of shopping area Concourse A: food court between A1 & A2 Concourse C: gates C2 and C9 Concourse D: gate D4 Concourse E: gate E6 Concourse F: gate F2 Concourse G: gate G6
Phones with TDD capability at the Humphrey Terminal are located on each end of the terminal on the first and second levels.
Boingo provide WiFi internet access at MEM ariport it covers Gates 1-10 in Concourse C, the shopping center, food court, Humphrey Terminal & all gates in Concourses D, E, F, G ($7.95 per day / $21.95 per month).
Concourse provide WiFi internet access at MEM ariport it covers Grieve Conference Center, Humphrey Terminal, Lindbergh Concourses A-G, food court & shopping center ($6.95 per day).
MSP International Airport
Wireless Internet Access
For those without a laptop, Internet kiosks are available on Concourses C through G. Wireless Internet Access is available in most public areas of the Lindbergh Terminal once you pass security. Following are some questions and answers to help you get connected while awaiting your flight:
Do I need special hardware or software to use wireless service?
Your laptop or handheld PDA or Tablet PC must run Windows XP, NT, 2000, 98 or ME, or Macintosh OS 9 or OS10 and either have a built-in 802.11b (WiFi) capability or an external PCMCIA Network Interface Card (NIC).
How do I get connected?
Once your device is WiFi enabled, there are two ways in which you can get connected:
If your device is equipped with Windows XP, a few minutes after you turn on your device XP automatically finds the service and notifies you that a wireless network is available. Then check to make sure a wireless encryption protocol hasn't been activated on your device (perhaps because that is what you use in the office). If it has, you will have to turn it off. At that point, you are automatically associated with the network and simply launch your browser. If you do not have XP, open the connection manager utility that is associated with your NIC and go to the tab that allows you to establish new profiles. When it asks for the SSID (service set identifier), enter "concourse" (case sensitive, don't use the quotation marks) and click on Apply.
If I already have a monthly subscription to a Wireless ISP, can I use it on this network?
This is what is known as roaming. In order for you to use your existing subscription, your WISP must have an access agreement with Concourse Communications, the company operating the network at MSP. Check with your WISP to find out if such an agreement has been executed. If not, you can still gain access using your credit card.
Is the service available throughout the airport?
Service is available throughout the public areas of both the Lindbergh and Humphrey terminals beyond the security checkpoints. There is also coverage in the Grieve Conference Center, both Northwest Airlines World Clubs, and the Northstar Crossing concession areas.
This information is subject to change without notice to Minneapolis - St. Paul International Airport. We recommend calling ahead to confirm shuttle service before arriving at the airport.
Conde Nast Readers Rank MSP Nation's Seventh Best Airport
MINNEAPOLIS-ST. PAUL? Conde Nast Traveler magazine's October 2006 issue includes results of a poll the magazine commissioned regarding the best hotels, airlines and airports. The business travelers polled rank Minneapolis-St. Paul International (MSP) the seventh best airport in the nation.
?It's always gratifying when travelers themselves rank Minneapolis-St. Paul International among the best U.S. airports,? said Jeff Hamiel, executive director of the Metropolitan Airports Commission, which owns and operates MSP. ?One of our goals in the $3 billion airport expansion program essentially completed last year was to make MSP an airport of choice for travelers. Polls such as this one indicate we hit the mark.?
Poll respondents ranked MSP particularly high in the categories of Location/Access, Food/Shops/Amenities, and Ease of Connections, followed by Safety/Security, Design, and Customs & Baggage.
MSP often scores well in traveler surveys. In 2005, MSP was voted the Best North American Airport by respondents to the annual Skytrax Airport Survey, and Airport Revenue News named MSP the Airport with the Best Concession Program Design, writing, ?Minneapolis has set the standard by which other airports are measured. They continue to lead.?
Minneapolis-St. Paul International is the nation's 10th busiest airport. For more information about MSP, visit its Web site at www.mspairport.com.
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