Gatwick Airport (LGW) is the busiest single runway airport in the world, the second largest airport in the UK and the eighth largest in Europe. There are currently around 90 airlines which operate from two terminals, serving over 200 destinations and transporting roughly 35 million passengers per year.
It is located 3.1 mi (5 km) north of central Crawley, West Sussex, and 28.4 mi (45.7 km) south of London.
Gatwick airport provides a wide range of facilities including those for business, children and disabled travelers. There are plenty of coaches, taxis and regular trains, including the Gatwick Express. Alternatively there are plenty of airport parking companies, car hire providers and airport hotels nearby.
Gatwick is 28 miles (45km) south of London, directly linked to the M23 at Junction 9 and to the A23 London-Brighton road. Just a ten minute drive away, the M25 further connects with the UK's extensive road and motorway network.
Gatwick Airport is very well served by public transport – trains, buses and coaches. Let someone else be in the driving seat and use the following pages to plan your car-free journey to and from the airport.
Gatwick Express
Gatwick Express offers dedicated, high-speed travel between central London and Gatwick Airport. With a journey time of just 30 minutes between London Victoria and Gatwick (35 minutes on Sundays), there is no faster way between the heart of the city and the airport.
A standard single fare is £12 and a standard return is £23.50. For details of special offers and to pre-book tickets visit www.gatwickexpress.com or ring 0845 850 1530 (UK only).
National Rail
Location
The rail station is directly linked to Gatwick's South Terminal and is just a few minutes from North Terminal via a free transit train link. Rail information and ticket desks are located in the rail station and within the arrival areas of both terminals.
First Capital Connect
Regular service every 15 minutes through Sussex to Brighton. Services every 15 minutes north to East Croydon, central London (King's Cross Thameslink), Luton and Bedford. Services north from King's Cross to Cambridge, King's Lynn and Peterborough.
Southern
Services every 15 minutes during the day to and from London Victoria, and every hour at night. Regular northbound services to East Croydon, Clapham Junction and Watford Junction providing connections to many London destinations. Direct southward services to Brighton, Eastbourne, Portsmouth and Southampton. Single ticket from Gatwick to Victoria is £8, with an average journey time of 35 minutes.
South Eastern
Services to Redhill, Tonbridge and Tunbridge Wells.
First Great Western Link
Services to Redhill, Guilford and Reading.
Virgin Trains Cross Country
Services operate to destinations including Birmingham, Manchester and Edinburgh.
Journey times by train
From Gatwick to Approx journey time
London Victoria 30 minutes
London Bridge 30 minutes
King's Cross 50 minutes
Birmingham 3 hours 15 minutes
Brighton 25 minutes
Clapham Junction 25 minutes
Eastbourne 50 minutes
East Croydon 15 minutes
Luton 1 hour 15 minutes
Reading 1 hour 40 minutes
Tunbridge Wells 45 minutes
Further information
National Rail Enquires - 0845 748 4950
First Capital Connect - 0845 700 0125
Southern - 0845 127 2920
South Eastern - 0870 603 0405
First Great Western Link - 0845 330 7182
Virgin Trains - 0845 722 2333
Coaches
Gatwick is connected to over 400 towns and cities across the UK by a variety of frequent, daily coach services. Most airport services are in air conditioned vehicles.
Some of the direct services available include those to Heathrow, central London, Bristol, Brighton, Birmingham, Oxford, Cambridge and Norwich.
National Express and Oxford Bus Company coaches operate from the upper terminal forecourt (South Terminal). The majority of services also call at the North Terminal (on the lower level outside International Arrivals). The Heathrow-Gatwick National Express service drops passengers off right outside Departures at the North Terminal.
Tickets can be bought at National Express ticket desks in Arrivals in both the North and South and terminals. There is also a ticket desk and covered waiting area in the South Terminal coach station.
Tickets for a majority of coach services to and from Gatwick can be booked in advance, please see the contact information below for the different operators.
Please note: most coach services are not wheelchair accessible, but will carry wheelchairs for passengers who are able to board the vehicle unaided.
Baggage limit: two medium sized suitcases per person and one piece of hand luggage.
Non-stop Gatwick–Heathrow airport transfer
National Express Airport's 700 service runs up to 125 times a day between Heathrow and Gatwick. At peak times coaches leave every 10-15 minutes, with a journey time of approximately 80 minutes depending upon the time of day. Journeys may take longer at peak times.
For further information on destinations, timetables or fares please contact the coach operators.
National Express
Operate the majority of nationwide services from Gatwick.
Tel: +44 (0)8705 80 80 80
Timetables and Booking
Oxford Bus (The Airline)
Link between Gatwick and Oxford, runs an hourly service during the day.
Operates direct services to Southend (from South Terminal only).
Tel: +44 (0)1708 730 555
Buses
Local bus services run direct to and from both Gatwick terminals into Crawley, Horley and Redhill, as well as other local destinations. Follow signs for ‘Local Buses’ from to the relevant bus stop. The four main services running to and from Gatwick are:
Fastway 10
Operating to City Place, Manor Royal Industrial Area, Crawley town centre, Southgate Avenue, Broadfield and Bewbush. Every 10 minutes. Daily 24 hour service. Timetable.
Fastway 20
Operating to Horley town centre, Langshott, City Place, Gatwick Road, Three Bridges, Southgate Avenueand Broadfield. Every 20 minutes (at most times). Daily from early till late. Timetable.
Route 100
Operating to Horley town centre, Court Lodge, Salfords, East Surrey Hospital, Redhill, City Place(certain journeys), Manor Royal Industrial Area, Northgate, Crawley Town Centre and Maidenbower. Every 20 minutes (at most times. Daily from early till late. Timetable.
Gatwick Direct 200
Operating from Gatwick South only to City Place, Manor Royal Industrial Area, Langley Green, Ifield, Gossops Green and Bewbush. At least every 30 minutes. Daily from early till late. Timetable.
By Taxi
Private hire car services (taxis) are provided by the airport's official partner, Checker Cars. They operate a quoted fare system and cars can be pre-booked with fares paid in advance or at the end of the journey, by cash or credit card. Cars with swivel seats are available for disabled travellers.
Checker Cars has a booking office in the North Terminal arrivals area and a booking office in the northern entrance building leading to the South Terminal. You can also contact them by phone 0800 747 737 (Freephone UK only), fax: +44 (0)1293 569790 or email: bookings@ checkercars.com (link will launch a new window).
A journey to central London takes approximately 65 minutes and costs around £77 (plus £5 congestion charge if your destination is within the charging zone).
Set down and pick up
For security reasons, private hire cars and taxis may not stop on the terminal forecourt roads for any purpose other than to set down or pick up passengers. Cars left unattended will be towed away by the police and a retrieval charge levied. If you wish to leave a vehicle unattended while setting down or picking up passengers, please use the multistorey car parks.
Travel between Airports
There are various ways of travelling between our airprts. To see the options available view our map (link will launch a 19.3KB PDF) or alternatively see below.
By Coach
Heathrow – Gatwick
The National Express 700 runs every 15-20 minutes in the morning, from outside Terminals 1, 3 and 4. It takes approximately 70 minutes to Gatwick's North and South Terminals. The cost is £17.50. After 12:00 the service operates every 30 minutes until 22:30. Tickets can be purchased at the Bus and Coach information desks located in Terminals 1, 3 and 4 or on the bus itself; subject to availability. The coaches pick up at the arrivals level of Terminals 1, 3 and 4 and set down at the departures level. For Terminal 2, coaches pick up and set down at the departures level.
National Express coaches 707, 717, 727 and 797 also operate half hourly to Gatwick and the journey takes approximately 70 minutes. Coaches run from the central bus station at Heathrow for Terminals 1, 2 and 3 and from outside Terminal 4 arrivals. They set down outside Gatwick North and South Terminals. Adult fares are £17.50 single. Tickets can be purchased from the travel centre at the central bus station or from the Bus and Coach information desk on the forecourt of Terminal 4 arrivals.
Heathrow – Stansted
National Express runs a coach every hour between Heathrow and Stansted, with a journey time of approxiamately 90 minutes. Services are less frequent in the evenings, early mornings and throughout the night. Return fares start from £26.
Gatwick – Stansted
National Express runs a coach every hour between Gatwick and Stansted, with a journey time of approxiamately 2 hours 45 minutes. The last service of the day departs Stansted at 21:00, and Gatwick at 22:00. Return fares start from £30.
The Gatwick Express departs every 15 minutes from London Victoria station and takes just 30 minutes to Gatwick South Terminal. Passengers requiring the North Terminal should take the free transit between terminals, which is just upstairs from the train platforms. Gatwick Express trains, from the airport to Victoria station, also depart at 15 minute intervals and have a journey time of 30 minutes.
The Heathrow Express departs from Paddington and the airport stations (Terminals 1, 2 and 3 and Terminal 4) every 15 minutes, with a journey time of 15 minutes. Heathrow Connect services operate between the same stations, but run half hourly and are a slower, stopping service. Passengers can also travel to and from Heathrow Airport and the centre of London on the Piccadilly line tube. Passengers can travel between Victoria and Paddington stations by bus, tube or taxi.
Heathrow – Stansted
Stansted Express trains depart every 15 or 30 minutes with an average journey time of 45 minutes. They run between London Liverpool Street station and Stansted Airport. The Heathrow Express departs from Paddington and the airport stations (Terminals 1, 2 and 3 and Terminal 4) every 15 minutes, with a journey time of 15 minutes. Heathrow Connect services operate between the same stations, but run half hourly and are a slower, stopping service. Passengers can also travel to and from Heathrow Airport and the centre of London on the Piccadilly line tube. Passengers can travel between Paddington and Liverpool Street stations by bus, tube or taxi.
Gatwick – Stansted
The Gatwick Express departs every 15 minutes from London Victoria station and takes just 30 minutes to Gatwick South Terminal. Passengers requiring the North Terminal should take the free transit between terminals, which is just upstairs from the train platforms. Gatwick Express trains, from the airport to Victoria station, also depart at 15 minute intervals and have a journey time of 30 minutes. Stansted Express trains depart every 15 or 30 minutes with an average journey time of 45 minutes. They run between London Liverpool Street station and Stansted Airport. Passengers can travel between Victoria and Liverpool Street stations by bus, tube or taxi.
Travel to and from London
There are many option for getting to and from London. If it’s speed and convenience try the Gatwick Express train service or if you want the best price try the National Express coach service. Why not compare journey times and book now with our partners.
Service / Average journey time / Average frequency per hour / Price / Contact and book now
Gatwick Express to Victoria / 30-35mins / 4 / Single: £14, Return: £25 / www.gatwickexpress.com, Tel: 0845 850 1530
Southern Trains to Victoria via East Croydon and Clapham Junction / 35 mins / 4 / Single: £9, Return: £18 / www.southernrailway.com" rel="nofollow" target="_blank">www.southernrailway.com
First Capital Connect to London Bridge and Kings Cross / 30-45 mins / 4 / Single: £10 (peak: £10.10), Off peak day return: £10.10, Open return: £20 (within a month) / 0845 026 4700
Whether it's a business trip or a family holiday, convenience or price we have a great choice of secure car parks to suit your needs. If time is short but the budget is really tight do take a look at our brand new Park Plus service.
Remember you can save* money by pre-booking online or by calling 0870 850 2825. Here are just a few of the many options available: You can see a full list with prices by searching on BAA Advance.
Pre-booking saving is compared to the roll up price and normally a minimum stay is required.
Long stay Park Plus (South terminal)
Save time, park faster at our long stay car park. Drop your car keys at reception. Experienced valet staff will park your car. Get straight on the courtesy bus. No need find a bus stop or remember where you have parked. Drop-off is on the upper forecourt adjacent to the terminal entrance. On your return your car will be parked in a bay close to reception. Courtesy buses to terminal take 2-3 minutes and run every 10 minutes. Book Park Plus now. Available November to May only. Postcode: RH6 0NP.
Short stay - NCP
A few metres from the terminal entrance. Recommended for stays of up to 5 hours. Ideal for seeing someone off or meeting friends and family. Check short stay car parking prices. Check postcodes. Closed from 23 October 2006 to 30 April 2007 - find out more.
Long stay Parking Express (South Terminal)
Courtesy bus every 7 to ten minutes. Journey time 4 to 5 minutes. Ideal for longer trips and family holidays. Book Parking Express now.
Courtlands
Car parked by valet staff Ideal for longer stays Courtesy bus every 20 minutes Journey time 3 to 4 minutes (South) Journey time 10 to 12 minutes (North) North Terminal - open 1 Nov. to 31 Mar only Book Courtlands parking now Postcode: RH6 9TZ
Summer Special - (South Terminal)
Car parked by valet staff Ideal for holidays Courtesy bus every 20 minutes Journey time 7 to 10 minutes Open all year round Book Summer Special parking now
Long stay - Flightpath (North Terminal)
Courtesy bus every 5 minutes. Journey time 7 minutes. Ideal for longer trips and family holidays. Book Flightpath parking now. Postcode: RH6 0PJ
Holiday Parking - (North Terminal)
Car parked by valet staff Ideal for holidays Courtesy bus every 20 minutes Journey time 7 to 9 minutes Open 1 Apr. to 31 Oct. only Book Holiday Parking now
Valet Parking - NCP
Drop off and collect your car at the terminal. Ideal for families who want the ultimate in convenience. Book valet parking now. Check postcodes
Park and stay package - Summer Special and Hilton
Includes one night in the Hilton. Includes 9 or 16 days parking. Ideal for families. Book summer special and Hilton parking now.
deal for those passengers flying away for more than a few days.
Gatwick's long stay car parks offer secure parking and the convenience of a regular courtesy coach to the terminals - a journey that takes only a few minutes.
Duration Standard Price
1-5 days L8.60 per day
6 days and over L8.30 per day
(All transactions include a 30p levy to support public transport initiatives)
South Terminal long stay
Transfer service to the terminal every seven to ten minutes. Transfer time from car park to the terminal is approximately five minutes.
Operated by Parking Express (Apcoa).
North Terminal long stay
Transfer service to the terminal every five minutes. Transfer time from car park to the terminal is approximately five to seven minutes.
Operated by Flightpath (NCP).
To pre-book your holiday parking space, use our online booking service or call 0870 850 2825 (UK) or +44(0)121 410 5105 (from outside the UK).
Short Stay
Recommended for stays up to five hours, for instance when you want to see someone off or meet friends and family from a flight.
Both North and South terminals have their own short stay car park with a covered walkway just a few yards from the terminal entrance.
Important information - closure of North Terminal short stay car park
As part of a L5.5 million investment programme, BAA Gatwick is closing the North Terminal short term multi storey car park for refurbishment, with effect from Monday 23 October 2006 for a period of 23 weeks. Find out more about the North Terminal car park closur
Operated by NCP.
Special Weekender rate
A special discounted weekend (16:00 Friday – 10:00 Monday) pre-book rate of L37 is available for customers who stay on a Saturday night. To take advantage of this offer book online or call us on 0870 850 2825 (UK) or +44(0)121 410 5105 (from outside the UK).
Fast Track
Ideal for the business traveller who wishes to get to the terminals quickly. Located within the short stay car parks offering quality under cover parking and the fastest, most convenient link into the terminal building. Both South and North terminals have their own dedicated Fast Track car parks.
Valet Parking
A premium service for those travellers who wish to have their car parked for them on arrival and then delivered back to them when they fly back into the airport.
On arriving at the airport, follow the signs for Car Set Down and then follow the NCP - Valet Parking signs that will be on your left. A chauffeur will meet you and park your car for you. When you return, your car is delivered to you at the same location – enabling you to leave the airport promptly.
Roll up prices
First day – L34
Subsequent days – L11.80 per day
To pre-book use our online booking service or call 0870 850 2825 (UK) or +44(0)121 410 5105 (from outside the UK).
Operated by NCP.
By Motorbike
Motorbikes can park free of charge at Gatwick in dedicated areas. Motorbikes must not be parked in the bays that are meant for cars.
The locations of the dedicated motorcycle bays are as follows:
South Terminal – Car Park 2 – bays on each floor. North Terminal – ground floor of car park.
Please note, anchor points are not available and for security reasons all motorbikes will be removed if not parked in the designated areas.
Hertz car hire: Low BAA rates from only L119 a week. Deals worldwide. Partner benefits.
Avis car hire: Want a great price and unbeatable service? Book Avis online now and rent at one of our convenient airport locations.
Europcar car hire: Click on the logo to receive an exclusive 22% discount off all Europcar rentals at BAA airports across the UK.
National car hire: Book with National for fantastic rates, starting from just L17 a day.
Alamo car hire: Exclusive BAA discount - Choose Alamo and get up to 15% off our great value, fully inclusive car hire.
Enterprise car hire: Great online deals available from economy to executive cars. Rates starting from just L99 per week.
Dollar car hire: Low rate on all types of vehicles. Visit our site for our all inclusive pre-paid rates.
Thrifty car hire: Low rates on all types of cars. Visit our site and enter the airport code LGW in the 'Pick Up' location box in the Express Rates panel for a speedy quote.
Each arrivals concourse has an information desk where multi-lingual staff are on hand to deal with enquiries, usually 24 hours a day. Public address announcements are made from the desks and they also have message boards. For insurance reasons, no items (including keys, packages etc) may be left at the desks or on the message boards.
For public announcements please call +44 (0)870 000 2468.
Lost Property
Gatwick Airport's lost property service (operated by the Excess Baggage Company) is located in the South Terminal. Opening times are 08:00-19:00 Monday to Saturday and 08:00-16:00 on Sunday. A charge is made for each item.
For further details call + 44 (0) 1293 503162, fax +44 (0)1293 504310 or email gatwick.lostproperty @ excess-baggage.com.
Eating and drinking: There are many restaurants, bars and cafés located in both terminals.
Shopping: There are many shops at the airport, including several duty-free outlets. The airport has also recently introduced a home delivery service and a collection service. More information is available from the BAA Shopping Information Line (tel: (0)800 844 844).
Family Facilities
If you are looking for baby changing areas or want to just simply want to know where to park here is a glimpse at some of our many family facilities:
Food and other essentials
Most restaurants and bars provide high chairs and children's menus. Boots supply baby essentials such as nappies, formula milk and baby wipes. Child friendly restaurants are easy to find, Garfunkels has a full children's menu complete with activity pack.
Baby changing facilities
Specially equipped rooms for feeding and changing babies are indicated by either a bottle sign or a baby care symbol. Changing facilities are provided in the check-in area, en route to the gates, in the transfer area and after passport control in Arrivals. There are also fold-down tables provided in some male and female toilets.
Play areas
Both terminals at Gatwick have unsupervised soft play areas on the lower levels of the international departure lounges, kitted out with Babylandings soft play and Fingerbox play tables (these are interactive and educational games consoles.)
There is also an unsupervised children’s soft play area before security, in the Gatwick Village shopping area, on the first floor of South Terminal. The play areas are suitable for children aged two to six.
Arcade entertainment
Games Grid provide the best in arcade entertainment including ice hockey, table football and computer games.
Lounges
Keep the kids entertained in style in the Gatwick Family Lounge located after security in the South Terminal. You can pre-book the lounge online or call 0870 850 2825. WHSmiths and World News offer a wide range of magazines, comics and puzzle books to keep children entertained in the departure lounge and in the air.
Parking Options
There are a number of parking options all of which are family friendly, why not compare them to see which suits you best. Why not try out the brand new Park Plus service where we park you car for you. We then drop you off and pick you back up again from the upper forecourt. This is ideal for families so why not book Park Plus now or call 0870 850 2825. Available in the South Terminal till 31 May.
Viewing areas
Fantastic views of the runway and planes can be found throughout BAA airports. Pier 6 at Gatwick North allows you to watch planes beneath the bridge. The Aqua Bar at Gatwick North also boasts great views. Please note that both these areas are available after security control.
Cash Dispensers
Cash dispensers (ATMs) are available both before and after security control. Most cash dispensers will accept valid UK bank and building society cards (eg Link affiliated) without surcharge. They also accept major credit cards.
Order Currency
Pre-order and pick up at the airport
Make your currency go further and save unnecessary trips to the bank by pre-ordering and picking it up at the airport. More great benefits include:
0% commission. Competitive exchange rates. Over 50 currencies available*. Pay by credit card or debit card ( inc.Switch ).
You can either go online by clicking on one of our partner logos or call +44 (0)870 850 2825.
Pre-order your currency now with TTT. Link opens in a new window.TTT Moneycorp
Pre-order your currency now with TTT.
TTT offer a commission free service and competitive rates. No need to pay in advance, just pay on collection. Available in both terminals before and after security.
Pre-order your currency now with Travelex. Link opens in a new window.Travelex
Pre-order your currency now with Travelex.
The Travelex price promise means if you find a better deal you will be refunded the difference. Available in both terminals before and after security.
Commission free pre-order service - home delivery
Order your currency now with Currency Express. Link opens in a new window. ICE
Order your currency now with Currency Express.
Get commission free currency direct to your door, with next working day delivery and a 30 day money back guarantee.
Subject to legal restrictions on the supply of certain currencies.
There is a wide variety of restaurants, cafes and bars at the airport.
Left Baggage
Both terminals have a left baggage facility for storing luggage or belongings for a number of hours or days. All items are security checked. Left baggage offices also offer competitive unaccompanied baggage rates and other services as well as selling luggage and travel accessories.
Left Luggage South Terminal Arrivals - Open 24 hours
£6.00 per item per 24 hours or part thereof.
Telephone: 01293 502 014
Left Luggage North Terminal Departures - open 05:00 - 21:00
£6.00 per item per 24 hours or part thereof.
Telephone: 01293 502 013
Other services available at both locations
Baggage Shipping and Forwarding Unaccompanied Baggage UK Baggage Delivery Comprehensive range of Luggage and Travel Goods.
Medical
A medical and travel immunisation service is available in Ashdown House, adjacent to the South Terminal –
call +44 (0)1293 507400 for further details.
In case of an emergency dial 222 from airport telephones, or call the police on 08456 60 70 999.
Phones, Fax and Internet
Telephone and fax
Public coinbox, phonecard and credit card telephones are available in the main areas of each terminal, together with wall-mounted pay fax machines.
Internet cafes
Visit the Internet Exchange to surf the web while you wait for your flight. Located in the South Terminal, the 24 hour Internet Exchange has dedicated PC terminals in a cafe environment offering you internet access, Microsoft 2000, email, gaming facilities and computer training.
Should you wish to use our computers to surf the net Spectrum Interactive have fixed terminals in two locations after security in the North Terminal – on the upper level outside Nike and above the Red Lion pub; and in two South Terminal locations – before security by Caffé Nero in Gatwick Village and after security outside the Sports Bar on the upper level of the departure lounge.
Porters
If you would like the help of a uniformed porter, a service is available from the passenger drop off point to check-in for departing passengers and from the baggage reclaim hall to the point of onward travel for arriving passengers. Charges for this service start at £7.
A bulk baggage service is also available, charged at £1 per bag (minimum charge £7).
This service can be booked in advance by calling +44 (0)1293 507509, or by faxing requests to +44 (0)1293 503128
Showers
Shower facilities at the airport are signposted with a shower head symbol. Staff at the BAA information desk on the arrivals concourse can advise you of the exact locations. Towels and soap may be hired by using the courtesy telephone on site.
Trolleys
Free baggage trolleys are provided in key areas around the terminal building. Please note due to Health and Safety reasons children or adults must not ride on the trolleys.
Worship
Open to all for prayer and meditation and for the services conducted regularly on Sundays and weekends by the Anglican, Roman Catholic and free Churches Chaplains.
The duration of these services is usually 25 minutes.
NORTH TERMINAL:
Business Services
However far you are from home or office, we have all the business facilities you need when you pre-book a lounge in the departure area. You can also enjoy internet access at several points both before and after security control.
If time is of the essence why not check out the best car parking options or call 0870 850 2825 for a quote.
Lounges
Passengers wanting to avoid the crowds can pre-book the Aviance lounge – Alexandra suite. In this tranquil retreat you can work or relax with complimentary drinks and snacks. The Aviance lounge is available for a small fee to all passengers departing from Gatwick North Terminal, not just first and business class travellers.
Premium class passengers travelling with BA (international flights only), Emirates and Delta also have dedicated lounges available in the departure area. Please contact your individual airline for information on opening times, eligibility, locations and facilities.
Internet Access
Should you wish to use our computers to surf the net Spectrum Interactive have fixed terminals located in two locations after security; on the upper level outside Nike, and above the Red Lion pub.
Payment for this service is online with your credit card, or by using pounds sterling(£) and euro(€) coins at the access points themselves.
Meeting Points
The designated meeting point at Gatwick Airport – North Terminal is located in international arrivals, near the BAA information desk.
Smoking Areas
There is one designated smoking area before security, opposite the Virgin shop in The Avenue; and one after security on the upper level of the international departure lounge by Garfunkel’s restaurant. Smoking is also allowed in some of the airport’s bars and restaurants.
SOUTH TERMINAL:
Business Services
However far you are from home or office, we have all the business facilities you need when you pre-book a lounge in the departure area. You can also enjoy full internet access at several points both before and after security control.
If time is of the essence why not check out the best car parking options or call 0870 850 2825 for a quote.
Lounges
Passengers wanting to avoid the crowds can pre-book the Servisair executive lounge. In this tranquil retreat you can work or relax with complimentary drinks and snacks. The Servisair executive lounge is available for a small fee to all passengers departing from Gatwick South Terminal, not just first and business class travellers.
Premium class passengers travelling with US Airways, Continental and Virgin Atlantic also have dedicated lounges available in the departure area. Please contact your individual airline for information on opening times, eligibility, locations and facilities.
There are also executive lounges for inbound US Airways and Continental passengers in the arrivals area of the South Terminal.
Internet Access
Should you wish to use our computers to surf the net Spectrum Interactive have fixed terminals located by Caffé Nero and also Starbucks – both are on the first floor of the airport, in Gatwick Village.
After security there are more fixed terminals for internet access outside the Sports Bar on the upper level of the departure lounge.
Payment for these services is online with your credit card, or by using pounds sterling(£) and euro(€) coins at the access points themselves.
Meeting Points
The designated meeting points at Gatwick Airport – South Terminal are beside Costa Coffee in international arrivals and opposite WHSmith in UK arrivals.
Smoking Areas
There are two designated smoking areas before security in the South Terminal, both on the upper level of the terminal in Gatwick Village; one by Past Times and one by the Spectrum Interactive internet access point.
After security, smoking is only allowed in certain bars and restaurants on the upper level of the international departure lounge.
Gatwick Airport has a suite of modern meeting rooms available for hire in the airport complex. The United Business Centre or UBC conference facility is located on the seventh floor of Norfolk House (South terminal).
It has 17 meeting rooms (maximum capacity 65-theatre style), all with broadband capabilities, phones, faxes and full secretarial support. The facility is open Monday-Friday, 08:00-18:00.
For further information or to make a booking, please call +44 (0)870 049 3100 / (0)1293 555515 or visit www.unitedbusinesscentres.co.uk.
Hotels
Conference facilities and meeting rooms are available for hire at the hotels adjacent to the terminals and within United Business Centre in the heart of the South Terminal.
South Terminal - London Gatwick Hilton +44 (0)1293 518 080
North Terminal - The Sofitel London Gatwick +44 (0)1293 567 070
For security reasons, the blue badge (previously orange badge) scheme applies in car parks only. Unattended cars parked anywhere else will be towed away by the police and a fine must be paid in order to retrieve such vehicles.
Short Stay car parks
Prices are displayed clearly at car park entrances. Clearly signed blue/orange badge parking is available in the multistorey car parks of both terminals, for short stay parking. Accessible routes into the terminals are available and are signposted. Help points are located near the reserved parking spaces and assistance is free to those with special needs. Disabled customers - wheelchair push/provision or help with baggage can be provided on request, simply lift the telephone and request assistance, quoting your flight number. Please note that priority for assistance is likely to be given to those who have pre-booked with their airline or travel agent. All the multistorey car parks have a general height limit of two metres, however there is a high sided vehicle park nearby if required. If you wish to park in blue/orange badge space but take your badge abroad, you will need to show your badge to the car park operator. Please contact the car park operator via the help button on the car park entry machine. You must pay for car park tickets at the customer service kiosks or automatic payment machines before returning to your car. If you cannot reach the ticket payment slot, press the help button. Please call BAA Advance on 0870 850 2825 (UK) or +44(0)121 410 5105 (from outside the UK) for information on booking special needs car parking at Gatwick. Our Minitel number is +44 (0)121 410 5284.
Business/Long Stay car parks
Please call BAA Advance on 0870 850 2825 (UK) or +44(0)121 410 5105 (from outside the UK) for information on booking special needs car parking in Business and Long Stay car parks at Gatwick. Our Minitel number is +44 (0)121 410 5284.
Public Transport
Bus/coach services
Numerous buses and coaches serve the North and South Terminals. On arrival at Gatwick, if you need assistance then use the telephone on the special assistance Help Points.
Several local bus services are now low floor, and although long distance coaches tend not to be wheelchair accessible, most will carry your wheelchairs/frames if you are able to board the coach unaided.
A wide variety of rail services connect travellers from all over the country to Gatwick Airport. The station manager can arrange for staff to assist you on arrival. For further information please contact:
Southern: +44 (0)8451 272 920
First Capital Connect: 0845 026 4700
Virgin Trains: +44 (0)8457 222 333
South Eastern: +44 (0)8706 030 405
First Great Western Link: +44 (0)8453 307 182
National rail enquiries: +44 (0)8457 484 950
Gatwick Express: +44 (0)8458 501 530
Gatwick Express travels between London Victoria and Gatwick. Trains run every 15 minutes during the day and hourly at night. The journey time is approximately 30 minutes.
In the Terminal
Facilities for the hard of hearing and partially sighted
Induction loops are available in various locations where there are signs showing the 'sympathetic ear' symbol. The airport directional signs use black text on a yellow background - providing optimum contrast to assist all users. Guide and hearing dogs are the only dogs allowed in the terminal buildings.
Help Points
Free Help Points for all those with special needs can be found on terminal forecourts, short stay car parks, stations, baggage reclaim halls and on some routes within the terminals where there are long walking distances. The Help Points include a map showing your location and a telephone, in order for assistance to be requested. Assistance is free to those with special needs and you can request wheelchair push/provision or help with baggage in order to reach check in.
Reserved seating
Reserved seating areas, clearly identified by special needs pictograms, are available for special needs passengers and are located throughout the airport in the general seating areas.
Toilets
Unisex accessible toilets are provided near most toilet blocks. Occasionally the accessible toilet is located inside the mens or ladies toilets.
Travel-Care
Travel-Care is an independent agency, with charitable status, offering advice to all Gatwick passengers who may need extra help on their journey. Travel-Care can be found in Gatwick Village, South Terminal, or you can call them on +44 (0)1293 504 283.
For general enquiries about Gatwick Airport please call + 44 (0)870 000 2468. If you are deaf or hard of hearing, please call the Gatwick minicom service on +44 (0)1293 513 179.
Shopping Assistance
Gatwick, Stansted, Glasgow and Edinburgh airports have Personal Shoppers who will help you with your purchases in the shops after security control. At Heathrow this service is provided by Shopping Consultants, who, due to the large number of people that pass through the airport, are only available to advise you on purchases, rather than accompany you while shopping.
BAA airports also offer a Shopping Collection service for passengers travelling within the EU (excluding UK and Ireland flights to/from Heathrow). This allows you to buy before you fly, and collect on your return – saving you the trouble of carrying heavy or fragile goods to and from your holiday destination.
For further information on these services call the shopping information line on 0870 850 2825 (UK) or +44(0)121 410 5105 (outside the UK).
Boingo provide WiFi internet access through South terminal airside, North terminal, Arrivals, Piers, Satellites, BA First Lounge, BA Terraces Lounge, BA Arrivals Lounge, Servisair Executive Lounge Gatwick South. ($21.95 per month / $0.12/min premium location charge)
BTOpenzone provide WiFi internet access through airport.
iPass provide WiFi internet access through airport.
T-Mobile provide WiFi internet access through airport.
Hotel reservations desks, run by the British Hotel Reservation Centre are in the arrivals area of each terminal. They can book a wide selection of hotels, from basic youth hostels to local or luxury hotels. Open from 06:00-23:00 daily. There is a nominal booking fee for this service.
Airport hotels include the London Gatwick Hilton Hotel (tel: (0)1293 518 080) at the South Terminal, and Le Meridien London Gatwick Hotel (tel: (0)1293 567 070 or (0)870 400 8494) at the North Terminal. The Travel Inn (tel: (0)870 238 3305) is situated a five-minute walk away from the North Terminal. Other nearby hotels include the Gatwick Moat House, Ramada Plaza Gatwick, Holiday Inn Gatwick, Renaissance Gatwick, Gatwick Belmont and Holidan Inn Express. A hotel reservation service is available at the British Hotel Reservation Centre desks (tel: (0)1293 504 605 or (0)800 783 4060) in the Arrivals area.
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