The airport can either be reached from the Archibald exit of the I-10 or off Grove Avenue from the 60 Freeway. There is also an exit available on Haven Avenue, which will take travellers directly to Airport Drive.
Transportation services provided by chauffeured limousines, charter buses and charter vans are available by advance reservation only. Passengers may be charged based on vehicle mileage or time of use, or a combination thereof. These charges vary according to passenger capacity of the vehicle and size of the group being transported.
Note: Ground transportation providers that are exempt from the operating requirements and can pick up passengers on airport property without permits include vehicles operated by public transit agencies, non-profit organizations, United States military personnel, and government employees.
Taxicab/Door-to-Door Van Services:
Travelers can find taxicab service at the curbs outside of baggage claim. All taxicabs must be equipped with a dashboard meter or rate card which is plainly visible to all passengers in the front and back seats of the vehicle. Service is available on a walk up basis.
Travelers can find door-to-door vans service at the island curbs outside of baggage claim. The California Public Utilities Commission requires that drivers maintain a price list identifying the specific rates for passenger transportation between the airport and surrounding cities. Service is available on a walk up basis and by advance reservations.
Travelers may also refer to a display board across from baggage claim for authorized ground transportation companies.
Curbside ambassadors are available to assist you with your ground transportation needs daily from 7:00 am to 2:00 am.
Hotel/Motel Courtesy Transportation:
Various hotels and motels provide courtesy transportation to and from the airport. It is recommended that guests call for transportation arrangements at least 72 hours in advance.
AMERISUITES (909) 980-2200
AYRES INN & SUITES - Ontario Mills (909) 987-5940
AYRES SUITES @ THE MILLS MALL (909) 481-0703
AYRES SUITES - ONTARIO AIRPORT (909) 390-7778
BEST WESTERN INN & SUITES (909) 466-9600
BEST WESTERN ONTARIO (909) 937-6800
COMFORT INN ONTARIO AIRPORT (909) 937-2999
COUNTRY INN SUITES BY CARLSON - ONTARIO (909) 937-6000
COUNTRY SIDE SUITES BY AYRES (909) 937-9700
DOUBLETREE HOTEL ONTARIO (909) 937-0900
HILTON ONTARIO AIRPORT (909) 980-0400
LA QUINTA INN (909) 476-1112
MARRIOTT ONTARIO (909) 975-5000
MARRIOTT - RIVERSIDE (909) 784-8000
MISSION INN HOTEL (909) 341-6701
PECHANGA RESORT & CASINO (909) 693-1819
RED ROOF INN (909) 988-8466
RESIDENCE INN (909) 937-6788
RODEWAY INN (909) 390-8886
SHERATON ONTARIO AIRPORT (909) 937-8000
SHERATON SUITES FAIRPLEX (909) 622-2220
SHILO INN - HILLTOP (503) 641-6565
Southern California Bus and Rail Providers
Amtrak 1.800.USA.RAIL (1.800.872.7245)
Antelope Valley Transit Authority 661.945.9445, ext. 200
Foothill Transit 1.800.RIDE.INFO (1.800.743.3463)
Greyhound 1.800.229.9424
Metro Bus and Rail 1.800.COMMUTE (1.800.266.6883)
Metrolink 1.800.371.LINK (1.800.371.5465)
Morongo Basin Transit Authority 1.800.794.6282
Mountain Area Regional Transit Authority Big Bear 909.878.5200, Crestline 909.338.1113
North San Diego County Transit District 800.262.7837
Omnitrans 1.800.966.6428
Orange County Transportation Authority 1.800.636.RIDE (1.800.636.7433)
Palo Verde Valley Transit Authority 760.922.1140
Riverside Transit Agency 1.800.800.7821
SunLine Transit Agency 1.866.311.7433
Victor Valley Transit Authority 760.948.3030
Ventura County 1.800.438.1112
Wheelchair Accessible Transportation:
The following companies provide wheelchair accessible transportation services to and from the airport. It is recommended that travelers call in advance for transportation arrangements and rates.
Ontario International Airport provides several parking facilities for the convenience of the traveling public. All parking facilities are open 24-hours with disabled parking spaces located near accessible public walkways and shuttle stops.
Terminal Parking
Daily Parking Lots 2, 3, 4, and 5 are all located in close proximity to the terminals and provide 6,783 parking spaces for extended stays and overnight trips. Daily Lot 2 is in front of Terminal 2, Daily Lot 4 is in front of Terminal 4, and Daily Lot 3 is between these two lots and within walking distance of both terminals. Daily Lot 5 is the largest parking lot with 2,200 spaces near Terminal 4. Patrons who park in this lot can conveniently walk to Terminal 4 or ride the 24-hour courtesy shuttles to Terminals 2 and 4.
Economy Parking
Economy Lot F is located on airport property approximately 1 mile from the terminals at Vineyard Avenue and Airport Drive. Courtesy shuttle service is available 24-hours to transport visitors between the parking lot and terminals. Shuttles operate every 10 to 12 minutes and all shuttles are wheelchair accessible.
Electric Vehicle Parking
Electric vehicle charging stations equipped for van and disabled access are available in Lots 2 and 4. There is no fee for using the charging stations, but all vehicles that park in the lots are subject to pay the posted parking rates.
Oversized Vehicles
Oversized vehicles are not allowed to park in any of the airport parking lots. An oversize vehicle is defined as a vehicle which occupies more than one parking stall, including large trucks, trucks with attached trailers, tractors, campers, and recreational vehicles. Any vehicle that exceeds a single parking stall will be subject to citation and tow at the owner’s expense.
Ontario International Airport provides courtesy shuttle service between the airline terminals, Economy Lot F, Daily Lot 5, and the Ground Transportation Center (GTC). The GTC is the airport’s central facility for connections to all on-airport and off-airport car rental businesses.
Shuttle Route Service Hours Departure Frequency
Economy Lot F 24 hours Every 10 to 12 minutes
Parking Lot 5 24 hours Every 10 to 12 minutes
GTC 24 hours Every 5 to 7 minutes
All courtesy shuttles are wheelchair accessible. Shuttle departures may occur less frequently from 1 a.m. to 5 a.m. because of reduced airline flight activity.
Pedicab:
Skyline Pedicab Co. provides transportation service between the airline terminals and Parking Lots 2, 3, and 4. Each vehicle comfortably seats two adult passengers and has plenty of space for luggage.
Service is provided Monday through Friday 5 am to 12 noon; Evenings Monday, Thursday and Friday from 4 pm to 8 pm. Extended hours on holidays. Pedicab rides are provided at no charge to the traveling public, but drivers are allowed to accept tips. The company may be contacted for transportation arrangements and advertising opportunities at (909) 238-2170.
There are eight rental car brands on-airport: Alamo, Avis, Budget, Dollar Enterprise, Hertz, National, and Thrifty. The off-airport rental car brands are Advantage and Rent 4 Less. Airport shuttles transport both on-airport and off-airport rental car customers between the passenger terminals and the consolidated rental car facility, ONT's Ground Transportation Center (GTC), where the on-airport rental car counters are located. Off-airport rental car companies provide transportation to customers between the GTC and their business location. The GTC is located on the corner of Haven Avenue and Airport Drive.
Uniformed Airport Ambassadors provide direction and general airport and travel information to ONT’s passengers and visitors seven days a week from 6 a.m. to 11 p.m. Ambassadors can be found roaming the terminals and curbside.
INFORMATION DESK
Travelers Aid of the Inland Empire volunteers staff the airport’s information desks in Terminals 2 and 4 to assist travelers with various airport and travel information. Hours of operation are Monday through Friday from 9 a.m. to 9 p.m. and Saturdays and Sundays from 9 a.m. to 5 p.m.
Lost & Found:
Each airline counter has a lost and found area for unclaimed items. Travelers who need further assistance should contact the Airport Police at (909) 937-2700. The lost and found central office is located on 1070 South Vineyard Avenue at the Airport Command Center.
Public pay phones are located throughout Terminals 2 and 4. Many pay phones have data port to allow laptop computer users to plug in. Many pay phones also allow users to charge calls to their credit cards.
COURTESY PHONES
Tan colored courtesy phones are provided in Terminals 2 and 4 as a convenience for travelers and the public who would like to place calls within the airport. Courtesy phones are located at the payphone islands in the ticketing and baggage claim areas.
On the concourse level in Terminal 2, courtesy phones can be found near Gates 203, 204, 207, 209 and 211. On the concourse level in Terminal 4, courtesy phones can be found near Gates 403, 405, 408 and 410.
For general airport information, lost and found, and other non-emergency matters, dial "0" for an airport operator. For an emergency, dial "1911" to reach airport police, fire or rescue operations.
PAGING
Travelers and the public can request paging seven days a week from 6 a.m. until 9:30 p.m. by using the tan colored courtesy phones and dialing "0" for operator. Messages can be placed through the paging system for both Terminals 2 and 4.
GROUND TRANSPORTATION AND HOTEL/MOTEL BOARDS
Boards displaying information about ground transportation operators, car rentals, hotels and motels are located in the baggage claim areas of Terminals 2 and 4. Courtesy phones are provided at the board location so travelers and the public can make calls to ground transportation operators, car rental agencies, hotels and motels.
Shops & Restaurants:
TERMINAL 2
SHOPS
Author's Bookstore/ Daily News/ Sun Style (909) 937-9835
California & Co. (909) 937-9835
Chloe & Hunter (909) 974-0252
News Connection (909) 937-9835
Priceless (909) 937-9835
RESTAURANTS
Applebee's Grill (909) 975-8008
Carl's Jr. (909) 975-8002
El Paseo (909) 975-8008
Jake's Bar & Deli (909) 975-8008
Jake's Coffee House (909) 975-8008
Juice It Up! (909) 975-8008
Round Table Pizza (909) 975-8008
TERMINAL 4
SHOPS
Author's Bookstore/ Daily News/ Sun Style (909) 937-9835
California & Co. (909) 937-9835
Caterina's (909) 975-8000
Chloe & Hunter (909) 975-5088
News Connection (909) 937-9835
Priceless (909) 937-9835
RESTAURANTS
California Speedway Cafe (909) 975-8008
Carl's Jr. (909) 975-8004
El Paseo (909) 975-8008
Jake's Bar & Deli (909) 975-8008
Jake's Coffee House (909) 975-8008
Juice It Up! (909) 975-8008
Round Table Pizza (909) 975-8008
TERMINAL 4
SHOPS
Author's Bookstore/ Daily News/ Sun Style (909) 937-9835
California & Co. (909) 937-9835
Caterina's (909) 975-8000
Chloe & Hunter (909) 975-5088
News Connection (909) 937-9835
Priceless (909) 937-9835
RESTAURANTS
California Speedway Cafe (909) 975-8008
Carl's Jr. (909) 975-8004
El Paseo (909) 975-8008
Jake's Bar & Deli (909) 975-8008
Jake's Coffee House (909) 975-8008
Juice It Up! (909) 975-8008
Round Table Pizza (909) 975-8008
Banking
Each terminal has two automated teller machines located at the departure level (across from Gate 206 in Terminal 2 and across from Gate 407 in Terminal 4) and arrival level (across from the Information Desk in both Terminal 2 and 4). There is also one ATM machine in the Ground Transportation Center.
Baggage claim areas are located on the ground level of both terminals. Skycap service and luggage cart rentals are available in both terminals.
The airport features ONT Business Centers, which are located on the upper levels of both terminals. The centres provide passengers with faxing facilities, telephones, modem access, stamp machines and travel insurance services.
Disabled parking is available in all parking lots.
RAMPWAYS
Rampways are provided from street to sidewalk level in front of the terminals.
ELEVATORS
Elevators are located on the first (baggage claim area) and second floors (screening area) of Terminals 2 and 4.
TDD
Telecommunications Device for the Disabled (TDD) capability is provided at selected locations on public pay phones. Standard TDD keyboard signs are displayed where pay phones with TDD capability are located.
RESTROOMS
Restrooms for the disabled are available in Terminals 2 and 4.
WHEELCHAIRS
Wheelchairs and assistance are available through airline representatives at each airline counter.
Wi-Fi service is available in all public passenger areas of Terminals 2 and 4 including ticketing, baggage claim, gate areas and food concessions. Wi-Fi service is also available in the Ground Transportation Center.
Service provider is T-Mobile.
- A 24-hour portable DayPass is available for $9.99.
- Hourly rates are $6.00 for the first hour ($.10 / minute thereafter.)
- Monthly ($39.99/mo) and Annual ($29.99/mo) subscription plans also are available. T-Mobile cell phone customers can add HotSpot to their account for $19.99/month
For any questions regarding WiFi service call 1.877.822.SPOT (7768).
There are many hotels located close to airport. Hilton Ontario Airport (tel: 909 980 0400), Ontario Airport Marriott (tel: 909 975 5000) and Sheraton Ontario Airport (tel: 909 937 8000), The Best Western Ontario Airport (tel: 909 937 6800), Comfort Inn Ontario Airport (tel: 909 937 2999) and others. All listed hotels provide FREE shuttle service.
Los Angeles World Airports Launches New Radio Station at Ontario International Airport to Provide Security and Travel Information
Los Angeles, California (November 15, 2006) – Los Angeles World Airports (LAWA) today launched a new radio station at Ontario International Airport (ONT) that will provide the traveling public and airport visitors with critical airport security information. The radio station will also provide information on terminal and airline locations, parking, ground transportation, services and amenities, and travel recommendations that will make traveling through ONT easier and more convenient.
The Federal Communications Commission allows a low-powered signal for this type of station which can be heard for several miles on roads and freeways surrounding the airport. Caltrans placed signs along freeways approaching the airport to inform drivers about the station. The station’s studio is located in the airport’s Administration Building and a newly constructed transmitter site is on the airport perimeter near the main access road.
"The new airport radio station at 770 on the AM dial, which will operate 24 hours a day, will enable us to communicate immediately with drivers headed to the airport in the event of a security emergency," said Alan Hyde, ONT’s police department commander. "We will now be able to inform drivers of security issues as they are developing and advise them directly about specific courses of action. The new radio station is an important part of Ontario International’s overall security program to ensure that the airport is as safe and secure as possible"
The station will be on air in time for the busy Thanksgiving holiday travel period. Airport officials expect 200,000 passengers to travel through ONT from Friday, Nov. 17 through Monday, Nov. 27.
"Thanksgiving week is possibly the busiest time of the year at the airport," said Jess Romo, ONT’s airport manager. "The winter holiday travel period is also approaching and the radio station, a highly effective medium, will help us communicate with the traveling public in a timely manner. Ontario International now handles more than seven million passengers annually and many of them are here for the first time. Information provided on the station will make their trips much easier."
Airport officials offer the following holiday travel tips:
Tune in to 770 AM for airport information including up-to-date airport security measures. Plan ahead. Arrive at the airport at least two hours prior to your flight departure. Do not park your vehicle or wait at curbside to drop off or pick up passengers. Do not leave luggage, bags and backpacks unattended. Report suspicious activities to airport law enforcement personnel. Wear shoes that can be easily removed since shoe screening is now mandatory. Put small items, including liquids, gels and medication in one-quart plastic food storage bags. Check the Transportation Security Administration’s website at www.tsa.gov for a list of items prohibited in carry-on luggage. The site also explains size and volume limitations on liquids, gels and medication.
ONT is located in Southern California’s "Inland Empire" region that includes San Bernardino and Riverside Counties. The medium-hub airport is one of four owned and operated by LAWA, a Los Angeles city department that oversees an airport system in the nation’s second largest metropolitan area. The other airports owned and operated by LAWA are Los Angeles International Airport, Palmdale Regional and Van Nuys.
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