Current Road Detours And Alternate Routes To Boston Logan International Airport
Due to ongoing repairs to the I-90 Connector Tunnel, Massport has compiled the following information to help you get to and from Boston Logan International Airport. For up-to-date I-90 roadway information, tune to Turnpike Radio 1700 AM on your radio.
When entering the airport, note that the inbound roadway system consists of an upper level for departures and a lower level for arrivals. All parking is accessed from the roadway on the lower/arrivals level.
Alternate Routes ARRIVING TO Logan Airport
From the South (I-93N):
Option 1:
Take exit 18 Merge onto Frontage Road At second signal take a right onto the South Boston Bypass Road (this road turns into the Massport Haul Road) Follow signs to Ted Williams Tunnel/Logan Airport
Option 2:
Take I-93 North to Exit 23. Follow signs to Callahan Tunnel and Logan Airport
From the North:
No Detours. Use I-93 South to Exit 24B (Airport) or Route 1A South to Logan Airport.
From the West (I-90E):
Take I-90 eastbound. Continue into the I-90 tunnel east through the I-90/I-93 interchange. After you enter the I-90 east tunnel, look for the South Boston Exit 25 signs; take Exit 25. As you travel near the top of the ramp, bear right to go to Logan Airport. At the top of the ramp, stop at stop sign. Turn left on Massport Haul Road. Travel a short distance; bear left at fork in the road. Follow signs to Logan Airport into Ted Williams Tunnel. Travel through tunnel roughly 1 mile. Bear to the right, and look for signs to various airline terminals
Alternate routes DEPARTING FROM Logan Airport
To I-90 W:
Exit Ted Williams Tunnel at Exit 25 to South Boston Surface Streets. Take a left on Congress Street, left on West Service Road and right onto the South Boston Bypass Road. Take a right onto northbound Frontage Road to the I-90 West on-ramp.
To I-93 South:
Exit Ted Williams Tunnel at Exit 25 to South Boston Surface Streets. Take a left on Congress Street, left on West Service Road and right onto the South Boston Bypass Road. Take a left onto southbound Frontage Road to the I-93 South on-ramp.
Express bus service is offered as an alternative to driving to and from Logan. Communities served are Braintree (south), Framingham (west), Peabody and Woburn (north). Full-service bus terminals and secure parking are available at each location.
Logan Express stops at all terminals. Scheduled times for departing Logan are shown for Terminal A. Departure from other terminals is a few minutes later. Travel time is approximately 30-45 minutes. Be sure to allow extra time during rush hours.
BraintreeClick to view Braintree information
Located near the I93/I95 junction off Route 37 at 262 Forbes Road, across from the South Shore Plaza.
FraminghamClick to view Framingham information
Located off Massachusetts Turnpike Exit 13, between Route 9 and Route 30 on the Shoppers' World Mall property.
Peabody Click to view Peabody information
Located on Route 1, at 164 Newbury Street.
WoburnClick to view Woburn information
Located off Route 93 at Exit 37C (this is one exit north of Route 128/I-95 on I-93).
Logan Direct Service:
Service to Southern Massachusetts and all Logan Airport Terminals.
Limousines are available only by advanced reservation by calling your local limousine carrier.
When picking up a patron at Logan, limousine drivers report to the Logan limousine holding area and then proceed to the terminal limousine stand area when the flight has arrived.
Limousine stands are located at:
Terminal A
Arrivals level, outer surface lot area.
Terminal B
US Airways, departure level, curbside.
American Airlines departure level, curbside.
Terminal C
Departure Level, outermost curb area.
Terminal E
Arrivals Level, outermost curb area.
MBTA Subway & Bus:
Logan International Airport is served by subway and bus routes operated by the Massachusetts Bay Transit Authority (known as the MBTA or the "T").
Silver Line Rapid Transit Service
The Silver Line is your best direct connection to and from South Station, (Red Line subway and South Shore / Metro West commuter rail services).
Subway Service
MBTA Blue Line to and from Airport Station with free shuttle bus service to all airline terminals. The Blue Line is your best connection to and from the Orange Line, Green Line, and North Station, (North Shore and points north commuter rail).
MBTA Bus Service
MBTA bus routes 448, and 459 serve Logan Airport.
Detailed MBTA fare and schedule information may be found at www.mbta.com" rel="nofollow" target="_blank">www.mbta.com" rel="nofollow" target="_blank">www.mbta.com" rel="nofollow" target="_blank">www.mbta.com.
Shared Van:
Service between Logan and the Greater Boston Area
Ace American
(800) 517-2281
www.aceamericansupershuttle.com
Service between Logan Airport and the Newton/Waltham area.
In addition to Newton/Waltham they also serve several Boston Hotels.
Service from Logan Airport at quarter past and 10 minute of the hour from 10:00 a.m. to Midnight
Candiani Transportation
978-362-3195
Cell (617) 438-3684
www.candianitransportation.com
# Inn at Harvard (Camb)
# Harvard Sq. Hotel (Camb)
# Double Tree (Allston)
# 635 Centre St J. Plain
# Round House Hotel
# Midtown Hotel
# Copley Sq
# Lenox
# Charles Mark Hotel
# Marriott Courtyard
City Transportation
(617) 561-9000
Service to/from Boston Hotels.
Easy Transportation
(617) 445-1107
Service to/from Back Bay Hilton Hotel, Radisson Hotel and Lenox Hotel hourly, seven days a week, from 7:00am until 10:00 pm
Service between Logan and the following destinations in Northern New England:
Massachusetts
Amesbury Boxford S. Berwick W. Boxford Danvers Georgetown Groveland Hamilton Ipswich Merrimac Middleton Newbury W. Newbury Newburyport N. Andover Rowley Salisbury Topsfield Wenham
New Hampshire
Barrington Brentwood Deerfield Dover
SILVER LINE:
Now there are two ways to take the �T� to and from Logan.
Beginning June 1, Silver Line bus rapid transit service is available at Logan. The Silver Line is your best direct connection to and from South Station, (Red Line subway and South Shore / Metro West commuter rail services).
The Silver Line drops off and picks up in front of the terminals.
The Silver Line is also the most convenient service to and from:
The Boston Convention and Exposition Center Seaport World Trade Center Moakley Federal Court House South Boston Waterfront Chinatown The Theatre District The South End Dudley Square
The Blue Line subway may still be your best connection to and from:
The Orange Line (State Street) The Green Line (Government Center) North Station Commuter Rail Line (North Shore and Points North) Faneuil Hall Quincy Market North End
Boston Waterfront
Aquarium Back Bay
Hynes Convention Center
Prudential Center
New signs directing you to the proper boarding location for either the Silver Line or Blue Line have been added in the terminals.
Pay when you board the Silver Line - adult fare is $1.25, exact change only. There are change machines in the terminal.
Pay at the Airport �T� station for the Blue Line. Airport Shuttle Bus service to the station is free of charge.
For full MBTA fare information and operating hours visit www.mbta.com" rel="nofollow" target="_blank">www.mbta.com" rel="nofollow" target="_blank">www.mbta.com" rel="nofollow" target="_blank">www.mbta.com
For more information on the Silver Line visit www.allaboutsilverline.com
TRAINS (SOUTH STATION):
Rail Service
Regularly scheduled MBTA Commuter Rail and Amtrak trains arrive and depart from South Station but do not service Logan Airport. An MBTA Commuter Rail map is below.
More information on MBTA service can be found at www.mbta.com" rel="nofollow" target="_blank">www.mbta.com" rel="nofollow" target="_blank">www.mbta.com" rel="nofollow" target="_blank">www.mbta.com. More information on Amtrak rail service may be found at www.amtrak.com" rel="nofollow" target="_blank">www.amtrak.com.
Bus Service
Silver Line Connection between Logan and South Station
Silver Line bus rapid transit service is available to and from Logan via South Station. Adult fare is $1.25, and the trip takes approximately twenty minutes.
For more information click here
Regional Bus Service
The following regional companies operate scheduled service between the South Station Transportation Center and Logan International Airport.
All buses share the same pick up point at the lower level curb of each terminal as follows:
Terminal A: outside of baggage claim Terminal B: outside of US Airways and American Airline baggage claims Terminal C: outside of baggage claim Terminal E: middle island, "Scheduled Buses�
Pick Up Locations at South Station Transportation Center (700 Atlantic Avenue, Boston)
Third Level Platform / Gate Assignments (subject to change). Please confirm terminal and gate number upon arrival.
Bonanza Bus Lines / Peter Pan: Gates 14-17 C&J Trailways: Platform A Concord Trailways: Maine Platform B1 Concord Trailways: New Hampshire Gates 1-2 Dartmouth Coach: Platform B2 Vermont Transit / Greyhound Lines: Gates 3-7 Plymouth and Brockton: Gates 12,13 and B23
Service Hours:
Please contact the individual carrier for current schedule, fare and security screening information.
Logan to South Station - 5:00 am to 11:45 pm
Weekends & Holidays - 6:30 am to 11:45 pm
South Station to Logan - 4:45 am to midnigh
TAXI:
Taxi Service from Logan Airport
(For taxi service to Logan Airport, please contact your local taxi company.)
Boston taxis are available at Logan terminals 24 hours a day and service to all of New England. All areas within a 12-mile radius of downtown Boston are charged a metered rate. Beyond the 12-mile radius the charge is a flat rate.
WATER TAXI:
Traveling to and from Logan Airport by water shuttle or water taxi is convenient and enjoyable. Year-round scheduled and on-call vessels serving the Logan dock provide direct connections to downtown Boston and other popular waterfront destinations in Boston Inner Harbor and Quincy and Hull on the South Shore. The following passenger water transportation services operate at Logan Airport:
Central Parking offers convenient access to all terminals via pedestrian bridges on Level 4. Follow the signs inside the garage to park close to your terminal. Parking attendants are available if you need assistance or contact the Garage Office by using a call box located in elevator lobbies, (accessible twenty-four hours a day).
Central Parking Construction Project
Central Parking is currently undergoing major renovation which will add almost 3,000 parking spaces on three new levels.
During construction, which will be complete in 2007, there will be a loss of some parking space. To accommodate customers during this period, "Central Valet? is available. When the garage reaches capacity rather than go to an overflow lot, you have the option of leaving your keys with an attendant. There is no extra charge for this service.
TERMINAL B GARAGE:
erminal B Garage
Daily Rates
Good parking choice for terminalB
All vehicles entering the Terminal B Garage will be subject to a security search, including the trunk area. Please note that all vehicles must be parked head in.
TERMINAL E PARKING LOTS 1 & 2:
Daily and Hourly Rates
Affordable Daily Rates for Terminal E
ECONOMY PARKING:
Daily Rates
Most affordable long term parking choice for terminals ABCE
Follow the Economy Parking signs from the Logan's inbound roadway. Free, Accessible 24 hour shuttle bus service is available to and from the terminals every 20 minutes. Disabled parking is available nearest the bus shelter.
Free shuttles operate for Preferred Long-term and Long-term parking patrons. Car-to-terminal service, with luggage assistance, is available 24 hours a day, every day.
Massport provides complimentary shuttle bus service between airline terminals at the arrival levels, the airport subway station on the MBTA Blue Line, the Water Transportation Terminal and Satellite Parking. Massport shuttle bus service operates seven days per week, according to the following schedule. All shuttle buses are wheelchair lift equipped.
Shuttle Bus Route #:
4:00 am - 7:00 am
55. Serves all Terminals and Airport Subway Station, early morning and late evening (off peak hours).
6:00 am - 11:00 pm 66. Serves all terminals and Water Shuttle Dock.
7:00 am - 10:00 pm
11. Serves all terminals. Does not stop at the Airport Subway Station.
22. Serves Terminal A,B and the Airport Subway Station.
33. Serves Terminals C, & E to the Airport Subway Station.
10:00 pm - 1:00 am
55. Serves all Terminals and Airport Subway Station, early morning and late evening (off peak hours).
24 Hour Service
88. Serves all terminals and Satellite Parking Lots.
Airport Accessiable Van:
Massport offers free service between airline terminals and all airport locations for persons with disabilities. At Logan, please call (617) 561-1769 for this service.
Currently, 8 rental car companies operate at Logan International Airport. They include: Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National and Thrifty.
In Terminals C & E, all rental car companies have direct line telephone boards connecting to the local facility and their worldwide reservation centers.
Each rental car company has complimentary shuttle buses that transport passengers to/from the terminal and the rental car facility. Shuttles run frequently and stop curbside on the arrival level for passengers to board. Departure level service is available on request.
(800) 23-LOGAN Service The help desk is staffed with Public Service Representatives who assist callers with questions regarding ground transportation, commuting challenges, airline support services. The help desk has TTY services daily from 6:00 am to 11:00 pm. Please call (800) 262-3335. At Logan Airport, this number can be reached by dialing *23 (*24 for TTY) at any airport pay phone.
You may contact the Airport Lost and Found Office (MA State Police) at (617) 561-1714 as well as your airline's baggage claim department.
Au Bon Pain Terminal ATerminal BTerminal CTerminal E
Ben & Jerry's Terminal B
Boston Cafe Terminal B
Boston Deli Terminal B
Burger King/Burger King Expressway Terminal C
Caffe Ritazza Terminal B
Cibo Express Terminal C
Dine Boston Cafe Terminal E
Dunkin' Donuts Terminal ATerminal BTerminal CTerminal E
Famous Famiglia Terminal A
Fresh City Terminal A
Fuddruckers Terminal A
Game On! Terminal A
Gourmet On The FlyTerminal A
Grab and Go Cafe Terminal B
Greenleaf's Grille Terminal C
Java Coast Cafe/Bar Terminal E
Killian's Boston Pub Terminal B
Legal Sea Foods Express Terminal C
Lucky?sTerminal A
McDonald's Terminal BTerminal E
Pizza Hut Express Terminal BTerminal C
Pizzeria Uno Terminal C
Samuel Adams Pub Terminal C
Sbarro Terminal BTerminal E
Starbucks Terminal ATerminal BTerminal C
Summer Shack ExpressTerminal A
The Grove Terminal C
Treat Street Terminal C
Wendy?sTerminal A
Wok & Roll Terminal E
Wolfgang Puck Express Terminal BTerminal C
Shopping
Airport Wireless/Palm One Terminal ATerminal BTerminal C
Anthony's Pier 4 Lobsters Terminal B
Basics Health & Beauty Terminal E
Bijoux Terner Terminal BTerminal C
Borders Terminal ATerminal CTerminal E
BoseTerminal A
Boston Store Terminal C
Boston Tops Terminal C
Brookstone Terminal ATerminal C
Brookstone Kiosk Terminal E
Classic Shoe Shine Terminal C
Classique Hair and Nail Salon Terminal C
Crocs Terminal C
Discover New England Terminal C
Fudge Bar Terminal C
Hat World Terminal C
Jet Setter Mini Spa Terminal C
Johnston & MurphyTerminal A
Kidport Terminal ATerminal C
Kuhlmans Terminal C
Landau Terminal A
Language Success Kiosk Terminal C
L?OccitaneTerminal A
New England CollectionsTerminal A
Powered by Borders Terminal E
Prestige Signtures Terminal C
Silver Nation Terminal C
The Grove Terminal C
The Metropolitian Museum of Art Terminal A
Ultra Diamonds Terminal E
UV3 Terminal C
News & Gift
Hudson News Terminal BTerminal CTerminal E
Massachusetts State Lottery Terminal C
NewsLinkTerminal A
Banking Services
American Airlines Credit Union ATM Terminal B
Bank of America Full-Service Branch Terminal C
Bank of America ATM Terminal ATerminal BTerminal CTerminal E
Cardtronics ATM Terminal BTerminal CTerminal E
Citizens Bank ATM Terminal ATerminal BTerminal CTerminal E
Danvers Savings Bank ATM Terminal C
East Boston Savings Bank ATM Terminal C
Travelex Foreign Exchange Booth Terminal A Terminal B Terminal C Terminal E
Travelex ATM Terminal A Terminal E
Duty Free
Duty Free Americas Terminal B Terminal C Terminal E
Lockers
CURRENTLY UNAVAILABLE FOR USE
Shoe Shine
Classic Shoe Shine Valet Terminal ATerminal BTerminal CTerminal E
Public Internet Access
Internet Media Group Terminal BTerminal CTerminal E
Verizon Terminal A
Salon and Spa Services
Classique Hair and Nail Salon Terminal C
Jet Setter Mini Spa Terminal C
Other Services
Central Reservation ServiceTerminal CTerminal E
Kidport Terminal ATerminal C
USO Terminal C
KIDPORTS:
Kidport offers young travelers a fun and comfortable waiting area. Kidport in Terminal A was designed by Playtime and includes a replica of the Logan Control Tower and a wall replica of Terminal A. Kidport in Terminal C was designed by The Children's Museum of Boston and includes interesting hands-on exhibits that provide an educational experience related to traveling.
LOCATION: Terminal A Satellite Building, by Gate A18.
Hyatt Harbourside hotel (617 568 1234, www.hyattharbourside.com ): CONFERENCES & BANQUETS A total of 21,000 square feet of function space, 1,500 square feet of prefunction space, 5,000 square feet of outdoor function space, and 5,000 square feet of exhibit space. Skyline Ballroom, Boston's new premier waterfront ballroom with floor-to-ceiling windows overlooking the city skyline and Boston Harbor. 19 meeting rooms with 13 rooms offering panoramic harbor views. 14-seat boardroom, located on the 15th floor, offers dramatic views of the. Boston skyline and harborfront. All meeting rooms offer individual or master controls for heat/AC, sound, music, telephones, multiple electrical/microphone outlets and 110V/220V single-phase electricity. Dedicated, unobstructed T1 line. Harborside Pavilion, located on the South Lawn, offers an ideal waterfront venue for outdoor corporate and social events.
The Hilton Boston Logan Airport hotel (617-568-6700, www.hiltonfamilyboston.com ) ( is equipped with 30,000 square feet of meeting space to accommodate any business meeting or conference. The Hilton Boston Logan Airport has 30,000 square feet (2,787 square meters) of meeting space including two spectacular ballrooms, the International and the New England. Both ballrooms have spacious pre-function foyers and breakout capabilities (Audio/Visual Equipment Rental, Business Center, Business Phone Service, Express Mail, Fax, Meeting Rooms, Modem, Notary Public, Photo Copying Service, Printer, Video Conferencing Available).
In Massport's ongoing effort to meet the needs of all our passengers, we are improving access for travelers with disabilities whenever renovations are made in a specific terminal. This section describes the current access accommodations travelers can expect to find at Logan.
Planning Your Trip
When making reservations for travel, tell your travel agent, airline, hotel and car rental agent about any specific accommodations you may require and confirm 24 hours prior to leaving. Before traveling to Logan, call 1-800-23-LOGAN (1-800-262-3335 TTY ) for current parking, ground transportation, and traffic information. Most airlines also have SkyCaps who can assist you with curbside check-in and arrange for passenger assistance between the curb, ticket counter, boarding area and plane. If you need supplemental medical oxygen while traveling, confirm availability with your airline directly. For more information on passengers with disabilities' rights under the Air Carriers Access Act, refer to the US Department of Transportation�s "New Horizons: Information for the Air Traveler with a Disability. To view this document click here www.pueblo.gsa.gov/cic_text/travel/disability/air.txt.
Security
All passengers must pass through security check points regardless of their disability. Checkpoints are operated by the federal Transportation Security Administration (TSA). Only ticketed passengers with boarding passes are allowed beyond the security checkpoints. If a traveler with a disability needs assistance or special clearance to allow medical equipment or services to go beyond the security checkpoint to assist with boarding or deplaning please make arrangements with your airline directly. Passengers with wheelchairs, hearing aids, cochlear implants, service dogs or other aids should alert Security Personnel at the checkpoint to their equipment and follow their instructions. If an individual with a disability is able to pass through the security system without activating it, the person shall not be subject to special screening procedures. Security personnel are free to examine an assistive device that they believe is capable of concealing a weapon or other prohibited item. If an individual with a disability is not able to pass through the system without activating it, the person will be subject to further screening in the same manner as any other passenger activating the system. Security screening personnel may employ a hand-held device that will allow them to complete the screening without having to physically search the individual. If this method is still unable to clear the individual and a physical search becomes necessary, then at the passenger's request, the search must be done in private. If a passenger requests a private screening in a timely manner, the carrier must provide it in time for the passenger to board the aircraft.
Massport Public Information Booths
Booths are located at the arrival levels/baggage claim areas of Terminal B, C, and E. Public Service Representatives will assist customers with questions and concerns regarding ground transportation, airline services, concession inquiries, special needs and TTY services. Foreign language assistance is available.
(800) 23-LOGAN Service
The help desk is staffed with Public Service Representatives who assist callers with questions regarding ground transportation, commuting challenges, airline support services. The help desk has TTY services daily from 6:00 am to 11:00 pm. Please call (800) 262-3335. At Logan Airport, this number can be reached by dialing *23 (*24 for TTY) at any airport pay phone.
Accessible Shuttle and Van Services
Massport's free shuttle busses are wheelchair-lift equipped and circle airport facilities about every 20 minutes. In addition, Massport's on-call lift-equipped van serves all of Logan Airport's terminals, parking facilities, Water Shuttle dock, Economy Parking, and the MBTA Wood Island subway station. To request service, call from any Public Information Booth at the arrivals level/baggage claim areas of all terminals or dial 617-561-1770.
Travelers with Para transit or Ride passes can call in advance to schedule pick up or drop off using the MBTA's Para transit service called "The Ride." For more information, please call "The Ride" at (617) 222-5123.
Airline Terminal Facilities and Services
When the word "accessible" is used, it means that the item conforms to State and Federal codes. Additional information about the terminals beyond what is given here can be found in the Inside the Airport section.
Terminal A
Terminal A is now open. Please contact our Diversity Department for detailed information 617 568-3190 while we work to update this information.
Terminal B
The U-shaped terminal has two sides for airline occupancy. Both sides have a departure level and an arrival level. All levels have accessible curbside ramps to the terminal. Distances
Departure level: The distance from curbside drop off to the terminal ticket counters is 88 feet. Passengers can be met outside the security check point. Only ticketed passengers with boarding passes are allowed beyond the security check points.
Elevators
Elevators are available in all terminals and all parking garages. All elevators are equipped with emergency call buttons and Braille floor and jamb markings.
Restrooms
Accessible restrooms are located on both the departure and arrival levels and beyond the security check points in all terminals. They are identified with the International Symbol of Access.
Telephones
Logan's public pay phones, which are hearing aid compatible and equipped with volume control, are located on both levels of all terminals on both sides of the security check points. AT&T 200 phones with a TTY option and a keyboard as well as public pay TTY telephones are available on both levels of all terminals. Wheelchair accessible telephones are available at most phone banks throughout the terminals.
Customer Services
The Massport Public Information Booths are located on the arrival levels at the baggage claim areas. Daily hours of operation are from 7:00 a.m. to 12 midnight. Public Service Representatives will assist customers with questions and concerns regarding ground transportation, airline services, concession inquiries, special needs and TTY services. Foreign Language assistance is available.
Parking
The Central Parking Garage has designated Accessible parking spaces and accessible elevators to all terminals. Additional information about parking can be found in the Parking section.
For accessible van service, please call the Massport Van Service at (617) 561-1769.
Terminal C
The terminal has a departure and arrival level. Both levels have accessible ramps from the curbside to the terminal. Passengers can be met outside the security check point. Only ticketed passengers with boarding passes are allowed beyond the security check points.
AirTran Airways services are available from the lower level of Terminal C. Distance from the curbside drop off to AirTran Airways arrivals and departures is 75 feet.
Distances
Departure level: the distance from the curbside drop off to the ticket counter is 150 feet. The distance from the drop off for buses is 220 feet.
Elevators
Elevators are available in all terminals and all parking garages. All elevators are equipped with emergency call buttons and Braille floor and jamb markings.
Restrooms
Accessible restrooms are located on both the departure and arrival levels and beyond the security check points in all terminals. They are identified with the International Symbol of Access.
Telephones
Logan's public pay phones, which are hearing aid compatible and equipped with volume control, are located on both levels of all terminals on both sides of the security check points. AT&T 200 phones with a TTY option and a keyboard as well as public pay TTY telephones are available on both levels of all terminals. Wheelchair accessible telephones are available at most phone banks throughout the terminals.
Customer Services
The Massport Public Information Booth is located on the arrival level. Daily hours of operation are from 7 a.m. until 12 midnight. Public Service Representatives will assist customers with questions and concerns regarding ground transportation, airline services, concession inquiries, special needs and TTY service. Foreign Language assistance is available.
Parking
The Central Parking Garage has designated Accessible parking spaces and accessible elevators to all terminals. Additional information about parking can be found in the Parking section.
For accessible van service, please call the Massport Van Service at (617) 561-1769.
Terminal E
Terminal E has a departure and arrivals level. Airline lounges are all through security check points. Passengers can only be met outside the security check points. Only ticketed passengers with boarding passes are allowed beyond the security check points. International arrival passengers can be met in front of the US Custom's Exit Doors on the 1st level. Distance
The distances from the curbside to the ticket counter is 110 feet. Accessible ramp access in to the terminal.
Elevators
Elevators are available in all terminals and all parking garages. All elevators are equipped with emergency call buttons and Braille floor and jamb markings.
Restrooms
Accessible restrooms are located on both the departure and arrival levels and beyond the security check points in all terminals. They are identified with the International Symbol of Access.
Telephones
Logan's public pay phones, which are hearing aid compatible and equipped with volume control, are located on both levels of all terminals on both sides of the security check points. AT&T 200 phones with a TTY option and a keyboard as well as public pay TTY telephones are available on both levels of all terminals. Wheelchair accessible telephones are available at most phone banks throughout the terminals.
Customer Services
The Massport Public Information Booth daily hours of operation are from 7:00 a.m. - 11 p.m.
Public Service Representatives will assist customers with questions and concerns regarding ground transportation, airline services, concession inquiries, special needs and TTY service. Foreign Language assistance is available.
Parking
The Central Parking Garage has designated Accessible parking spaces and accessible elevators to all terminals. Additional information about parking can be found in the Parking section.
For accessible van service, please call the Massport Van Service at (617) 561-1769.
Hyatt Harborside is located on the grounds of Logan International Airport. At the edge of Boston Harbor, Hyatt Harborside provides breathtaking views of Boston?s famous skyline. The Hyatt offers 24-hour complimentary airport shuttle service to/from the terminals; you may also board the water shuttle that can take you on a seven-minute ride into Boston?s Financial District.
Hyatt Harborside is a beautiful 270-room property featuring high-speed Internet access and 27-inch TVs with remote. Other amenities include on-site car rental, laundry/dry cleaning, fitness center, indoor heated pool and devices to assist persons with disabilities. Hyatt Harborside is also fully equipped with 19,000 square feet of meeting and banquet facilities. Thirteen of the twenty-one function rooms feature panoramic harbor views. Our 5,000-square-foot Grand Ballroom can accommodate up to 450 guests and the Harborside Pavilion and Midships Patio offer ideal venues for outdoor functions and events.
Hyatt Harborside is pleased to announce their new Grand Beds. Enjoy luxurious plush-pillows, triple sheeting, and a thick down blanket piled atop a pillow top mattress. Come and enjoy Hyatt?s new Grand Beds.
Whether here on business or leisure Hyatt Harborside is the clear choice when visiting Boston.
The new Hilton Boston Logan Airport is the premier airport hotel in the country with a direct connection via enclosed skybridge and complimentary shuttle service to the airline terminals, combining convenience with superior amenities and service. Just 2 miles to downtown Boston our new $100 million facility can accommodate a vast clientele including the most discerning business traveler. The Hilton at Logan has 599 sound-proof guest rooms and suites, including 75 Executive Level rooms. Most of our rooms feature magnificent views of Boston?s skyline or the harbor. Each is complete with a mini-bar; coffee maker; hairdryers; irons and ironing boards; On-Command Video; two 2-line speakerphones with voice mail, data ports and immediate high-speed Internet access; and large work-friendly desk with desk-level outlets; and complimentary USA Today newspaper delivered each weekday morning.
The Hilton Boston Logan Airport is equipped with 30,000 square feet of meeting space to accommodate any business meeting or conference. Choose from two spectacular ballrooms and 22 state of the art meeting rooms including three permanent boardrooms. We have a full service audiovisual department, a complete conference center and on-site parking.
Other hotels close to airport are the Holiday Inn Logan Airport, Marriott Long Wharf,Le Meridien Boston, Omni Parker House, Wyndham Tremont, Marriott Cambridge, Hampton Inn Logan Airport, HI Select Boston, Harborside Inn, Boston Harbor Hotel, Comfort Inn & Suites and the HI Express Boston. Most hotels provide a shuttle service to/from Boston Logan airport. A hotel reservation desk is located on the lower levels of Terminals C and E.
Central parking: 2880 additional parking spaces are under construction at the Central Parking Garage. The pre-cast concrete of the new three garage levels is progressing from North to South, across the top of the garage. 1400 new parking spaces are now open.
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