The taxi desk, located in the arrivals hall, is open for all arriving flights.
Tel: +353 (0)61 471538
Current Fares are:
Rate per kilometre €1.30
Rate per mile €2.09
A minimum charge of €7 will apply to all journeys.
Guideline rates provided below are for vehicles carrying up to four persons. Where vehicles are licensed to carry in excess of 4 persons an additional charge of one fifth of the total fare will apply for each extra passenger carried.
Shannon Airport Authority operates all car parks at Shannon Airport. We offer both short term (less than 24 hours) and up to 5 long term car parks within the airport with over 3,500 spaces available in total.
All car parks are regularly patrolled by airport police.
There are separate Coach Parking facilities for the set-down of departing passengers and the pick-up of arriving passengers.
Facilities
A free jump start facility is available to Car Park customers, this can be picked up at the exit of Long Term 1 or can be obtained by telephoning 061 712000. Baggage trolleys are available throughout the Car Parks. A Car Key holding facility is also available for a small fee from the Shannon Airport Left Luggage Office in the arrivals area.
Payment
No matter which car park you use, remember to keep your car park ticket with you and pay the parking charges at any of the automatic paystations located throughout the terminal building before returning to your vehicle.
Short Term Parking (less than 24 hours)
Short term parking (up to 24 hours) is available directly opposite the terminal building – follow the signposts for short term parking. Please make note of where you park your car, parking aisles are designated A, B, C, D etc
The short term car park must be used by those meeting and seeing off passengers. Please note that the area outside the terminal building is a set-down area only to facilitate uploading of people and/or luggage. Due to the volume of traffic using Shannon Airport it is not permitted to await arriving passengers outside the terminal. Attended vehicles will be moved on and the policy of clamping unattended vehicles is rigorously enforced.
Short Term Parking Charges (including 21% VAT)
Duration Charge €
Up to 15 minutes 1.00
Over 15 minutes up to 1 hour 2.60
Over 1 hour up to 2 hours 4.50
Over 2 hours up to 3 hours 6.00
Over 3 hours up to 5 hours 7.50
Over 5 hours up to 12 hours 9.50
Over 12 hours up to 18 hours 11.00
Over 18 hours up to 24 hours 12.50
Long Term Parking (over 24 hours)
Shannon Airport now operates up to five long term car parks. These are filled sequentially depending on the level of demand. Please follow the directional signs.
Long Term 1
Located at the rear of the Short Term Car Park. The entrance is located just after the security post close to the entrance of the terminal building (2,000 spaces).
Long Term 2
Located to the left of the departures hall. Turn left at the junction before the terminal building (500 spaces).
Long Term 3
Located to the left of the departures hall and Long Term 2. Turn left at the junction before the terminal building (700 spaces).
Long Term 4
Located just beyond the entrance to Long Term 3 (250 spaces).
Park 'N' Ride
Pending the construction of additional parking spaces adjacent to the terminal building a seasonal Park 'N' Ride car park is on the approach road to the airport. This car park will only operate when there is congestion in Long Term Car Parks 1, 2, 3 and 4. When the electronic signs for this car park are in operation it signifies that all Long Term Car Parks are closed and customers are requested to park in this location. Passengers using this car park are facilitated with a direct shuttle bus service to the terminal building. Return shuttle services are provided to meet with the arrival of all flights (500 spaces).
Long Term Parking Charges (including 21% VAT)
Duration Charge €
Per 24 hour period or part thereof 8.00
Special Weekly Rate 39.00
Conditions of Parking
Vehicles are left in our car parks at all times at the owner's sole risk in all respects. Shannon Airport nor any of its servants or agents accept liability for any accident, loss or damage to persons, vehicles, accessories or contents however caused.
Vehicles not claimed within six months may, in the absence of special arrangements with Shannon Airport, be sold to defray expenses. The placing of a vehicle in the car parks shall be deemed to be unqualified acceptance of these conditions.
The airport information desk is situated in the arrivals concourse.
Opening hours: 06.00 - 23.59 daily
Tel: +353 (0)61 712000
Our staff will be happy to help you with any information or any assistance you may require.
Lost Property
If you have lost baggage in transit, or mislaid any items on board an aircraft, you should make enquiries to the airline or the airline handling agent before you leave Shannon Airport.
If you have lost items within the Shannon Airport terminal, enquiries should be made to the lost property office, which is located off the arrivals hall on the link corridor serving coach park 1.
Opening hours: 06.00 – 23.00 daily
Tel: +353 (0)61 712408
Fax: +353 (0)61 474240
Lost Property Charges
If you collect the item from the lost property section at Shannon Airport, a standard administration fee of €5.00 will apply.
However, if it is more convenient for you to have the item posted, an administration fee of €5.00 + postage will apply.
These facilities are operated by First Rate (Bank of Ireland Group) in the following locations:
Arrivals Concourse
Opening hours: 06.00 - 10.00 daily
Check-In Area
Opening hours: 06.00 - 21.00 daily
Customs Hall (arriving passengers only)
Opening hours: 06.30 - 13.00 daily
Departures Lounge (departing passengers only)
Opening hours: 07.00 - 17.00 daily
ATM Machines
ATM Machines are located in the arrivals concourse, the check in area and the departures lounge. These machines dispense in Euro, US Dollars and Sterling.
Bank
Bank of Ireland operate in the arrivals concourse.
Two Lounges are located in the departures lounge on the first floor:
The Gold Circle Lounge
Available for the convenience of Aer Lingus Gold Circle Club members.
Opening hours: 06.00 – 18.00 daily
The Rineanna Suite
The hospitality of the Rineanna Suite is currently availed of by Continental Airlines Business First passengers, U.S. Airways First Class passengers and Priority Pass Card Holders.
Opening hours: 07.00 – 11.45 daily
Executive lounge facilities are available at Shannon Airport for airlines and group upon request. VIP rooms are also available for corporate events, press launches and business meetings. For further details on these executive lounges please contact:
If you are to be collected from the airport, make sure that the people collecting you know your flight number and the airport that you are flying from. The meeting point is located close to the information desk in the arrivals hall. People meeting arriving passengers must park in the short-term car park. Please do not arrange to be picked up outside the terminal building. Due to the volume of traffic at Shannon Airport, vehicles are not permitted to park outside the terminal building. Attended vehicles will be moved on and the policy of clamping unattended vehicles is strictly enforced.
Our porterage service can be contacted at the airport by using one of the many courtesy porterage telephones located throughout the terminal building. This facility may also be pre-booked in advance of arrival.
The Estuary Café is located on the first floor to the terminal building, overlooking the check-in area and offering panoramic views of the Shannon Estuary from the open-air balcony. This self-service restaurant offers high quality meals from breakfast to lunch as well as a range of delicious snacks.
Opening hours: 06.00 - 15.00 daily
The Sheridan Bar
The Sheridan Bar is located in the departures lounge and is available to passengers only. It is an ideal place to relax and enjoy a drink or a snack prior to departure. The bar is named after Joe Sheridan, a former chef at Shannon Airport. Joe invented the world famous Irish Coffee in 1943. Today, over 50 years later Irish Coffee is firmly established and still tasting great. So, why not try this special drink, which we will make to the original receipt developed by Joe.
Opening Hours: 24 hours
The Coffee Exchange
The Coffee Exchange is located in the arrivals concourse to the right of the passenger arrivals gate. The café serves freshly brewed bean-to-cup coffees, a selection of soft drinks and a range of sandwiches and pastries. The Coffee Exchange is ideal for those waiting to meet and greet passengers as the seating area offers a perfect vantage point to view the arrivals door.
For departing passengers, our Travel Value and Duty Free Shops provide an extensive selection of cigarettes, liquor, food, luxury goods, confectionary and essential travel accessories. All of this combined with world class customer service and unbeatable prices.
Opening hours: 24 hours a day
Email: shannondutyfree@ aerriantaretail.com
Tel: +353 (0)61 475047
Airport Shopping: Business As Usual
Airport Shopping is available as normal to all passengers travelling to all destinations.
With effect from November 6th 2006, some conditions apply in relation to the packing of liquid, gel and paste puchases. Sales staff are available to answer any questions.
Londis Shop
The Londis Shop, located in the arrivals area, provides an excellent selection of confectionary, food, gifts, magazines, books and accessories.
Opening hours: 06:00 - 19:00 daily
Tel: +353 (0)61 712370
Celtic Memories
Located on the first floor, Celtic Memories, sell a range of rugs, woollens and jewellery.
Opening hours: 09:00 - 18:00 daily
Tel: +353 (0)61 712150
Hughes & Hughes
Located in the check-in area, Hughes & Hughes offers a great range of books, internet facilities and coffee.
There is a scheme, whereby visitors from outside the European Union can purchase goods to take home with them and benefit from a refund of VAT (value added tax) which is a retail tax payable on goods purchased in Ireland.
This can mean a reduction of 17.36% on the normal purchase price.
There are three VAT refunding agencies in the departures lounge at Shannon Airport:
Fully equipped conference rooms are avalible in nearby Shannon Great Southern Hotel.
Conferences and Banqueting
Conference Facilities
Burren Room
The Burren Room is the hotel's largest conference room. Bright and spacious it can accommodate 200 delegates for a conference or 150 for a banquet. The Burren Room can be easily transformed from a conference room to a banquet venue. It is fully air conditioned.
Shannon Room
The Shannon Room is an opulent medium sized meeting room with dark leather furniture and rich green walls. It can accommodate up to 40 delegates theatre style and is perfect for a U shaped meeting or training seminar. It has built-in screens, an LCD projector and is air conditioned.
Executive Board Rooms
The hotel has a range of 3 executive boardrooms, each combines rich furnishings with functional features such as built-in screens, blackout facilities, LCD projector, water cooler, TV, video. The business centre is close by to offer secretarial backup during your meeting.
This guide is designed to aid passengers with special needs as they travel through Shannon Airport, offering information about the services available and how to make the journey more enjoyable and manageable.
If you experience any difficulty during your visit to Shannon please do not hesitate to contact any of our staff who will be happy to assist.
General Information
If you have a special need and require assistance some of the points below are worth taking into consideration:
Compare arrangements offered by different airlines before making your booking. Check whether the cost of any special assistance is included in the price of your ticket. Inform your Airline of your particular needs at the time of booking. Bear in mind that there are often long walking distances within the Airport and some assistance may be required as a result. For general enquiries contact Shannon Airport on +353 (0)61 712000, LoCall 1890 SHANNON (742666).
Parking Your Car
Drivers with reduced mobility may avail of special car-parking facilities close to the main terminal.
Passengers who may require assistance from the car park can contact our porterage service staff who will be happy to assist.
Facilities for set down and pick-up are available for people with reduced mobility at the entrances to our Arrivals and Departures concourses.
In The Terminal
Toilets
There are toilet facilities throughout the Airport building for people with reduced mobility. All facilities are clearly indicated by directional and overhead signage.
Lifts/Escalators
There are a number of lifts and escalators located in the terminal building. Clear directional signage points the way to each. Most lifts have directional inbuilt voiceovers and braille control buttons.
Telephone & Snack Vending Machine Facilities
Low-level coin, credit card telephones and snack vending machines are located throughout the Terminal Building to facilitate passengers in wheelchairs.
Facilities for Partially Sighted
Guide dogs and hearing dogs are the only dogs permitted in the terminal building.
The airport directional and information signage is clearly placed, well lit and uses optimum colour contrast to ensure everyone can read them correctly.
Security Check
All passengers must pass through the security check before reaching the departures lounge. Such a search may be carried out by hand or by using hand-held detectors. If required, a private search area away from the main area can be provided.
Wheelchair Rental
Shannon Airport has wheelchairs available free of charge for use within the airport. Should you wish to rent a wheelchair for use during your stay in Ireland please contact:
Shannon Airport currently has FREE public wireless (WiFi) broadband internet access available throughout the terminal.
Support for this service is provided by Shannon Airport Information Technology and Telecommunications (IT&T). The system is easy to use, and requires a simple registration process. Authenticated users are permitted a generous 5 hours usage per day and 100MB* data throughput.
Shannon Airport IT&T will be happy to assist users should they have any difficulty connecting to the Wi-Fi network. A Wi-Fi connect guide is available at the information desk in the arrivals hall and at various locations throughout the terminal. The Wi-Fi service is provided "as is".
Feedback is welcomed by email.
Users will require their own WiFi enabled computer equipment and should have "administrator" rights on their computer to access the WiFi network. The WiFi network should be considered as unsecured and users are responsible for their own protection measures e.g. firewall, anti-virus and anti-"spyware".
The Hughes & Hughes bookstore in the arrivals area provides coin operated and/or credit card access to the internet. This is available 24 hours a day, 365 days a year. Users may access this service using either the dedicated computer equipment or by connecting their own laptops to the Hughes & Hughes dedicated broadband connection.
The Great Southern Hotel at Shannon Airport offers style, comfort and elegance within two minutes walking distance of Shannon Airport's main terminal building. The hotel is an ideal base from which to explore County Clare or to relax before or after an international flight. Close to all of the industrial areas in the Shannon region, it offers excellent business facilities.
The Oakwood Arms is only a five minute drive from Shannon Airport. There are regular buses and taxis services which depart from the main terminal building and rental car facilities.
Location: The Shannon Court Hotel is situated at Shannon the gateway to the best of Ireland's scenery and heritage, just 3 miles from Shannon Airport and the Shannon Free Zone ( with its many multinational companies) is located minutes away from the hotel - an excellent boon for world travellers.
Shannon’s freighter charter activity in the closing weeks of the year has demonstrated the key role played by the Western airport in facilitating Irish exporters, particularly to distant markets served by wide-body aircraft. The importance of Ireland’s largest indigenous industry- agriculture, is often overlooked in air transportation but Shannon’s investment in a modern, E.U.-approved Border Inspection Post in recent years has resulted in increasing levels of airfreight activity in the livestock & bloodstock sectors. Cattle to Africa, bloodstock to and from the U.S.A. and a the first of four consignments of breeding pigs, each consisting of approximately 850 animals, boarded a variety of African, Turkish and Russian aircraft at Shannon in recent days.
A B747 freighter also dropped in during the week to uplift a somewhat higher-tech payload- aeronautical engines en-route to Toronto.
According to Eugene Pratt, Industry Affairs and Cargo Manager, Shannon’s 3,200 metre runway, unrestricted operational conditions and first class handling facilities continue to enhance its reputation internationally as “Ireland’s long-haul air cargo gateway” and a 5% increase in flown volumes- to over 31,000 tonnes, is expected for 2006.
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