Ground Transportation Information is also located in the lower-level, baggage claim area of the terminal, offering ITA, taxi, and shuttle information for Buffalo, Niagara Falls and Canada. Confirmation of Niagara Air Bus reservations is also available.
OTHER COMPANIES: A Cab Transportation, Apex Transportation, Cataract Tours, Cascades of Niagara Tours, Continental Air Tours
BUSES: Metro bus and rail operates lines from airport to various places around and in Buffalo. The Metro Link Shuttle (bus no.204) operates from the airport to Buffalo centre. Bus no.30 runs from airport to Niagara. Bus no.68 is connecting airport and the Amtrak Station in the downtown Buffalo, journey takes about 50 minutes. Tickets can be purchased on the bus. Buses depart from the lower level, in front of Arrivals.
The short-term garage is is covered, weather protected and ideal for pick-ups and drop-offs, or any stay under two hours. Increments are $3/hour thereafter, with a daily maximum of $18 (tax not included.)
Preferred Long-Term Lot
Preferred long-term parking is within walking distance of the terminal and perfect for daily or long weekend trips. Free shuttles run to and from the terminal. Rates are $2/first hour; each additional hour $1, daily maximum $10, weekly maximum $50 (tax not included.)
Long-Term A Lot
Long-term A parking is the most economical lot, designed for those making longer trips. Free shuttles run to and from the terminal. Rates are $2/first hour; each additional hour $1, daily maximum $8.75, weekly maximum $40 (tax not included.)
Free shuttles operate for Preferred Long-term and Long-term parking patrons. Car-to-terminal service, with luggage assistance, is available 24 hours a day, every day.
Currently, 6 rental car companies operate at Buffalo Airport. All car rental agencies are located on the Ground Level of the adjacent parking structure.
General Information is located in the lower-level, baggage claim area of the terminal. Maps, regional information, bus schedules, and brochures are available as well as a courtesy paging phone. Volunteer Hospitality Ambassadors are on duty during busy times to provide assistance.
Before the security checkpoint by the gallery Inside security by the Monarch Gift Shop
Lower Level Locations (1 Location):
In front of Ground Transportation Desk
Restrooms:
Upper Level Locations:
To the left of the security checkpoint To the right of the Ticket lobby
Lower Level Locations
In front of the Ticket lobby Between Gates 4 and 5 Between Gates 8 and 10 Between Gates 12 and 15 Between Gates 21 and 23
Barber Shop and Shoe Shine:
Located on the Upper Level
Regular hours: 8:00 am until 6:00 pm, or by appointment
Chair Massages available weekday afternoons.
Phone: (716) 634-6644
Computer Workstations:
Located at Gates 3, 14, and 20.
Post security concourses are wireless, except for the rest-rooms.
The Gallery:
Upper level, pre-security
The Gallery showcases the Niagara region. Frequently alternating displays present art in all forms, from or about Western New York.
Play Gate:
Fisher-Price® Play Gates, are places for travelers to amuse and engage their children with a variety of toys, books and activities, located before security in the Gateway and after security, near Gate 14. Play Gates are free to the public.
Hours: Sunday - Friday 5 AM - 7:30 PM, Saturday 5:30 AM - 7:30 PM
Phone: (716) 565-9333
The Monarch Newsstand & Gift Shop has a large, varied selection of hard to find items. Call ahead for gift wrap. Merchandise shipped worldwide. Business services and currency exchange available.
AllStars Bar
Located: Upper Level, just inside Security
Hours: 10 AM - 7 PM
Features a full bar, satellite TVs, and food menu featuring Niagara Grill items. Located in the upper terminal, just inside Security.
Burger King
Located: Gateway before Security
Hours: 5:30 AM - 8:30 PM, Monday through Friday, and 6 AM - 8 PM, Saturday and Sunday.
DNC Travel Hospitality Services
Food and Hospitality Service Operator
The Coffee Beanery
Located: Across from the gift shop.
Offering a fine selection of regular and speciality coffees, lattes, cappuccinos, muffins, pastries and other refreshments. It also carriers Vito's Gourmet Deli sandwiches and salads.
Freshens
Located: Gate 4
Hours: 5 AM - 7:30 PM, Monday through Friday, and 6:00 AM - 7:30 PM, Saturday and Sunday.
Serving frozen yogurt, fresh fruit, pastries and coffee.
Jake's Bistro & News
Located: Near Gate 21
Hours: 5 AM - 8 PM
Salads, wraps, beverages, magazines, books. Eat in or to go.
Landmark Bar and Carvery
Located: Near Gate 9
Hours: 5 AM - 10:15 PM
Frank Lloyd Wright architecture with a full bar, table side service and freshly carved sandwiches daily - roast beef, smoked ham and turkey breast. Freshly baked breakfast pastries and gourmet coffee are served daily starting at 5:00 am.
Matties Texas Red Hots
Located: Near Gate 21 and Gate 4
Hours: 8 AM - 7 PM
A local favorite serving a variety of smoked sausages with all of your favorite toppings.
Niagara Grill/TJ Cinnamons
Located: Gateway before Security
Hours: 5 AM - 10 PM
Freshly baked breakfast pastries and hot off the grill sandwich and salad specialties offer a taste of local favorites. Beer available.
Vending
Coffee, snack and soda machines are located on the lower level in the baggage claim area.
Wings to Go
Located: Pick up in the Landmark Bar
Phone: 1-877-946-478
Freshly carved sandwiches, chicken wings made to order, packed to fly or take home. Call ahead for quick pick-up.
Disabled Parking: Two handicapped parking spaces are provided at the arrival level. These spaces are intended for picking up and dropping off travelers. You may not leave your car unattended.
Check your e-mail, Surf the Net, or Access your corporate network all without plugging in, and at up to 50 times faster than dial-up. Stay connected using your Wi-Fi enabled notebook computer or PDA for $6.95 per day (unlimited access from log-on time until midnight). Access the service from anywhere within the departure level beyond the ticket lobby.
HOW TO CONNECT:
Start with your notebook computer or PDA off and a Wi-Fi card (if not integrated) installed. Turn on your computer. You may need to set your SSID to "Wayport_Access" (without the quotes, case-sensitive). Launch a Web browser to accept service terms and activate your connection.
For more information on Wayport, visit the website at www.wayport.com" rel="nofollow" target="_blank">www.wayport.com" rel="nofollow" target="_blank">www.wayport.com" rel="nofollow" target="_blank">www.wayport.com. For 24x7 toll-free tech support, please call 877-WAYPORT (877-929-7678).
Hotel/Inn Guide is located at lower level in Baggae Claim area. TDD phones are available. All hotles listed below can be contacted from courtesy telephones located in Arrivals hall, all of them also offer shuttle service to/from airport.
AIRPORT HOTELS:
Name Phone Toll Free Webpage
Clarion Hotel Buffalo Airport (716) 634-7500
Hampton Inn - Airport (716) 894-8000 1-800-426-7866
Buffalo Airport Holiday Inn (716) 634-6969)
Four Points by Sheraton Buffalo Airport (716) 681-2400
Sleep Inn - Buffalo Airport (716) 691-6510 1-877-424-6423
OTHER HOTELS:
Hampton Inn - Downtown (716) 855-2223 1-800-426-7866
Hampton Inn - Williamsville (716) 632-0900 1-800-426-7866