The airport can be reached from the center of Florence, driving the whole length of Viale Guidoni up to the road leading to the "Firenze Nord/Firenze Mare" superhighway (A1 and A11).
TAXI: Taxis are stationed in front of the Arrivals terminal or can be called by radiotaxi (Phone +39.055.4242/4390/4499/4798). Taxi journey time from the airport to Florence city center is about 15 minutes. Journey cost is calculated by the taxi meter (average cost is 15/16 Euro).
The information desk (arrival terminal) is open from 8.30 am to 6.30 pm providing tourist information (tel.055.315874) and real time information on flight arrivals and departures (ph. +39.055.3061300) as well as information on lost baggage (ph. +39.055.30061302).
The information desk can be reached by fax 055.315874 or e-mail:infoaeroporto@ aeroporto.firenze.it
Information on flights (h24): ph. +39.055.3061700-702
Lost & Found
Open 8.30 am - 8.00 pm
ph. +39. 055.3061302
fax +39.055.3061664Lost & Found
This office, which utilizes the Worldtracer-Bahamas automated baggage finding system, operates on behalf of the airlines, offering passengers the following services:
assistance with missing and damaged baggage (receiving complaints and finding lost baggage) managing lost baggage procedures for the first five days of waiting (after which procedures are managed directly by the airlines) home delivery of all "lost" baggage belonging to passengers residing in the Florence area information on missing baggage
The Lost&Found office is located in the back of the arrivals terminal with access from the main hall and from inside the baggage pick-up area (accessible only to arriving passengers). The realization of the new office and the consequent improvement in passenger service has been made possible through the restructuring of the arrivals area, which has resulted in an increment of nearly 30% in the waiting rooms, an enlargement of 103% in the lost baggage office, an enlargement of 67% in the baggage pick-up area and an extension of 29% in the baggage conveyor belts.
Situated on the first floor of the departure terminal, the "Masaccio Lounge" offers its guests a chance to relax or to get some work done while awaiting their flight. The "Masaccio Lounge" has an office area with computer, printer and internet connection, ad it is provided with a TV (connected to the satellite networks) and a multifunction telephone. In addition to the open bar self-service, our guests will find a wide selection of Italian and foreign newspapers and magazines. We look forward to offering you a drink and wish you a pleasant stay at Florence Amerigo Vespucci Airport. The "Masaccio Lounge" personnel will be at your disposal for any help you might required. Please use your boarding card for access.
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Airside Shopping: Thank to the confortable ambients and to the very short time for check-in and withdrawal baggages, the airport of Florence gives also time for shopping. The passengers can visit shops of the elegant gallery near check-in area of the airport departures or the two duty free placed inside the boarding area every day from 6.00 am (Giunti al Punto time 5.30 am) to 6.30 pm
Elegance line
Glass jewellery, modern creations’ store, inspired by Murano’s glass painting ancient tradition and realized through precious materials’ selection, like silver stones and crystal. Open every day from 6.00 am to 7.00 pm.
Ph. +39.055.311747
Football Corner
Sporting clothes shop and accessories for football fan of the world.
Open every day from 6.00 am to 7.00 pm.
Ph. +39.055.3061396
I Santi
Leather store. Woman, Man and Travel&Business collections.
Open everyday from 06.00 to 19.00.
Made in Italy
Specialized in the selling of clothes accessories for man and woman in the airport, offer to the passengers an elegant selection of ties, shirts, sweaters and scarfs.
Open every day from 6.00 am to 6.30 pm.
Ph. +39.055.3061235
Parah
Lingerie and sea Fashion.
Open everyday from 06.00 to 19.00
Duty Free shop
Inside the boarding area there are placed two elegant shops where the passengers will be able to buy without IVA, also with the second boarding card, in dipendence of the final destination of the travel.
Ph. +39.055.3061201
Tax Free and Premiere
Refund V.A.T. to passengers not resident in the E.U, leaving for extra E.U. It is placed in the Duty Free Shop.
ph. +39.055.3024285
Tax refund
Located in the Duty Free area of the departure terminal, provides for reimbursing VAT to passengers, non E.U. residents, leaving the European Union
Open everyday from 6.00 am/8.30 pm - ph. 800/551212
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Landside Shopping&Services
Banca Toscana
The counter of the bank, is placed inside the departures terminal, offers all banking and change services
Open from monday to friday (no festivity) from 8.20 am to 1.30 pm and from 14.25 pm to 15.45 pm
Colli Toscani
Wine and food products and wine tasting. H. 7.00-19.00
Conte of Florence
A rich assortment of clothes and accessories of an important name of the made in Italy.
Open from 6.00 am to 6.30 pm.
Ph. +39.055.3025036)
Giunti al Punto
Further on at the italian and foreign press, nearby the bazar is possible to buy tobaccos, books, cd, dvd, tapes, souvenirs.
Ph. +39.055.3425876
In Vista
A wide selection of sun-glasses farther on sight lenses, foto cameras and a lot of nice presents.
Ph. +39.055.3022577
Global Refund
Positioned within hall check–in area, this service provides VAT refund to non UE resident users directed to extra U.E. destinations. Open every day from 6.00 am to 2.00 pm.
Ph. +39.055.211567 - 055.3024285
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Money: There is a Bank, Bureau de Change, and Auto Exchange Machine available at the airport.
More Services: Senior citizens and unaccompanied children (up to the age of 12) are given particular assistance, and are helped during embarkation, accompanied on-board, and looked after at arrival. There is a First Aid service available at the airport as well.
The Masaccio Lounge on the first floor of the departure terminal has an office area equipped with computer, printer, and Internet connection, TV, and a multifunction telephone. The Masaccio Lounge personnel are available for any assistance required.There are three meeting rooms and a boardroom available as well, all fully equipped for the business traveller.
AdF dedicates special attention to all persons who, in taking a trip by air, require particular assistance, such as: the disabled, senior citizens and unaccompanied children (up to the age of 12). These travelers are assisted during embarkation, accompanied on-board and awaited at arrival. Facilities for disabled passengers are available, such as wheel chairs, free medical and paramedical assistance, toilettes, telephone booths and parking spaces in addition to an embarking/disembarking elevator vehicle. An assistance request facility is located outside of the departure terminal.
Holiday Inn Florence is located in the southern residential area of Florence, near the exit Florence South (Firenze Sud) of Motorway A1, direction "Viale Europa" and is only 10 minutes from the fascinating historical centre of this City of Art. Holiday Inn Florence is a modern building with 92 rooms comfortable and completely refurbished. Elegantly furnished ideal both for business and leisure customers. A Congress Centre with 6 meeting rooms which can seat till 120 persons, offers professional organisation to the businessmen.
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