I-17 South to I-10 East to Sky Harbor International Airport exit.
From North Phoenix
SR51 South to I-10 East to Sky Harbor International Airport exit; or south on 24th St. to Sky Harbor International Airport entrance (just north of Buckeye Rd.).
From Northwest Phoenix/Glendale/Sun City
I-17 South or Loop 101 South to I-10 East to Sky Harbor International Airport exit.
From West Phoenix/Litchfield Park/Avondale
I-10 East to Sky Harbor International Airport exit.
From Northeast Phoenix/Paradise Valley
Tatum Blvd. and 44th Street south to SR153 (south of Washington) to Sky Harbor International Airport exit.
From North Scottsdale
SR101 South to SR202 West to Sky Harbor International Airport exit.
From South Scottsdale/North Tempe/North Mesa
SR202 West to Sky Harbor International Airport exit.
From Central Tempe
West on University Dr. to SR143 North to Sky Harbor International Airport exit.
From South Tempe
US 60 West to I-10 West to SR143 North to Sky Harbor International Airport exit.
From East Valley Cities (Mesa, Gilbert, Chandler, Apache Junction)
US 60 West to SR101 North to SR202 West to Sky Harbor International Airport exit; or US 60 West to I-10 West to SR143 North to Sky Harbor International Airport exit.
From Tucson/Ahwatukee
I-10 West to SR143 North to Sky Harbor International Airport exit.
Transportation to Other Arizona Cities from Phoenix Sky Harbor International Airport:
There are a number of ground transportation companies that provide shuttle service from Phoenix Sky Harbor International Airport to other Arizona cities. The ones listed below are authorized to pick up passengers at the airport and take them to these destinations. Please call the shuttle service that goes to your destination to get information on fares and schedules.
Anthem
Desert Breeze Transportation
(623) 465-3232
Arizona City
J&M Shuttle
(800) 584-6897 / (520) 426-3937
Black Canyon City
Shuttle "U"
(928) 442-1000
Camp Verde
Ace-Xpress
Extra Mile Express
Open Road Tours
Sedona Phoenix Shuttle
(800) 336-2239 / (928) 639-3357
(866) 356-3987 / (928) 649-9506
(800) 766-7117 / (602) 997-6474
(928) 282-2066
Carefree
Super Shuttle
(800) BLUEVAN
Casa Grande
J&M Shuttle
(800) 584-6897 / (520) 426-3937
Cave Creek
Super Shuttle
(800) BLUEVAN
Chino Valley
Van Go Of Prescott
(928) 717-8264
Clarkdale
Ace-Xpress
(800) 336-2239 / (928) 639-3357
Coolidge
J&M Shuttle
(800) 584-6897 / (520) 426-3937
Cordez Junction
Open Road Tours
Prescott Transit
Shuttle "U"
(800) 766-7117 / (602) 997-6474
(800) 445-7978 / (928) 778-7978
(928) 442-1000
Cottonwood
Ace-Xpress
Extra Mile Express
Sedona Phoenix Shuttle
(800) 336-2239 / (928) 639-3357
(866) 356-3987 / (928) 649-9506
(928) 282-2066
Desert Hills
Super Shuttle
(800) BLUEVAN
Dewey
Prescott Transit
Shuttle "U"
(800) 445-7978 / (928) 778-7978
(928) 442-1000
Eloy
J&M Shuttle
(800) 584-6897 / (520) 426-3937
Flagstaff
Open Road Tours
(800) 766-7117 / (602) 997-6474
Florence
J&M Shuttle
(800) 584-6897 / (520) 426-3937
Jerome
Ace-Xpress
(800) 336-2239 / (928) 639-3357
Lake Montezuma
Ace-Xpress
(800) 336-2239 / (928) 639-3357
Maricopa
J&M Shuttle
(800) 584-6897 / (520) 426-3937
Mayer
Shuttle "U"
Prescott Transit
(928) 442-1000
(800) 445-7978 / (928) 778-7978
New River
Desert Breeze Transportation
(520) 468-2220
Oak Creek Canyon
Ace-Xpress
Extra Mile Express
(800) 336-2239 / (928) 639-3357
(866) 356-3987 / (928) 649-9506
Pioneer Park
Shuttle "U"
(928) 442-1000
Prescott
Prescott Transit
Shuttle "U"
Van Go Of Prescott
(800) 445-7978 / (928) 778-7978
(928) 442-1000
(928) 717-8264
Prescott Valley
Prescott Transit
Shuttle "U"
Van Go Of Prescott
(800) 445-7978 / (928) 778-7978
(928) 442-1000
(928) 717-8264
Rim Rock
Ace-Xpress
Extra Mile Express
(800) 336-2239 / (928) 639-3357
(866) 356-3987 / (928) 649-9506
Sedona
Ace-Xpress
Extra Mile Express
Sedona Phoenix Shuttle
(800) 336-2239 / (928) 639-3357
(866) 356-3987 / (928) 649-9506
(928) 282-2066
Spring Valley
Prescott Transit
(800) 445-7978 / (928) 778-7978
Stanfield
J&M Shuttle
(800) 584-6879 / (520) 426-3937
Tramonto
Desert Breeze Transportation
(623) 465-3232
Tucson
Arizona Shuttle
(800) 888-2749 / (520) 795-6771
Village Of Oak Creek
Ace-Xpress
Extra Mile Express
(800) 336-2239 / (928) 639-3357
(866) 356-3987 / (928) 649-9506
Yuma
1st Class Shuttle
(928) 373-2527
Taxi, Bus, Van & Limo Transportation:
Phoenix Sky Harbor International Airport offers a variety of transportation options. Each has certain advantages and each calculates rate of fare in a slightly different way. It is recommended that you determine your approximate fare before you start your trip.
Fare Calculation
All rates of fare in this guide are the maximum rates allowed under contract with the airport. Actual rates may be less. Discussion with drivers is encouraged. Many will negotiate. Current rates should also be posted on the outside of each vehicle.
Taxis:
Three taxi companies have contracted with Sky Harbor Airport to provide service to our travelers for the following rates. There are no extra charges for more than one in the party or for baggage. You may choose any taxi you wish from the waiting line. The three companies are: AAA Cab (602) 437-4000, Allstate (602) 275-8888 and Discount (602) 266-1110.
Time Scheduled Vans:
One company, SuperShuttle, operates 24 hours a day on a time scheduled basis. It offers airport-to-door service. Vans depart at least every 15 minutes to all areas of the Valley from 9 a.m. to 9 p.m. with lesser frequencies from 9 p.m. to 9 a.m.
Fares are charged on a flat rate to each sector of geographic area. (Note: Current rates are probably lower. Check rate on outside of vehicle or contact company). Call (602) 244-9000/voice or (602) 243-7786/TDD, for reservations.
Limousines:
Unscheduled limousines offer airport-to-door service. Rates are set according to the address being within a given "zone." Zones are set at five mile increments from the airport.
Presently, these limousine companies offer service to travelers: AAA, AM, Affordable, Aries, Arizona Chauffeur, Carmel, Empire, Esquire, Luxe, Manhattan, Monarch, Prince and TLC. Their rates include one or two in a party to the same address. The rate for three or more in one party to the same address is $7 for each additional passenger.
Passengers are free to negotiate with the drivers for a lower rate, especially if the person waits for other passengers to load who will "share the fare."
Passengers can also lease the limousine for an hourly rate of $30 per hour. There is a two hour minimum charge for the rate.
VIP or Prearranged:
A number of companies operate from Sky Harbor as private carriers. If you prefer service from a particular company, check to see if they are permitted to operate from the airport. If you make reservations for private transportation, verify with the carrier as to where they will be loading at the airport.
Buses:
Phoenix Transit Bus
Red Line and #13 provide lift-equipped transportation to and from the airport and throughout the metropolitan area. For city-wide route information and schedules call 253-5000/voice or 261-8208/TDD, pick up a copy of the Bus Book available at the Information Desk in any terminal, or visit www.valleymetro.org.
Dial-A-Ride
Available to seniors and people with disabilities seven days a week from 7 a.m. to 7 p.m.. To reserve your ride call 253-4000/voice or call the Arizona Relay Service 231-0961/TDD. Cabs and private van services are offered by several different companies in the Phoenix area. Also, many hotels and resorts offer free transportation for their guests to and from Sky Harbor. A courtesy phone center is located adjacent to the baggage claim areas at the passenger terminals or check with your accommodation provider for details.
Courtesy
Many hotels and resorts provide free pick-up service for their patrons. Check with your place of accommodation for more information on their service. A courtesy phone center for many hotels and resorts is located adjacent to the baggage claim areas at the passenger terminals.
Service for People with Disabilities
Taxis and limousines will transport passengers with disabilities who use wheelchairs at no additional charge if wheelchairs or other appliances can be folded to fit in the trunk with luggage.
Lift-equipped service is available for passengers who use wheelchairs at no additional charge on SuperShuttle. Passengers wishing this service may call 244-9000 (1-800-331-3565 outside Arizona, 243-7786/TDD) for reservations.
Accessible van service is provided by several private companies. You will need to contact each VIP, prearranged or courtesy carrier individually to inquire whether they provide service for people with disabilities and what their rates are. View our Special Needs Page.
Comments / Questions
Sky Harbor Airport welcomes your comments and suggestions about ground transportation services at the airport. Feel free to visit the Ground Transportation Office at the Airport Operations Center during business hours or call (602) 273-3383/voice or 1-800-781-1010/TDD.
For quick trips to the terminal and easy pick-up or
drop-off, try the Express Greeter Parking. Located
Terminal 4, Level 4, these spaces are reserved for
short-term use at only $1 for twenty minutes.
TERMINAL GARAGE PARKING
Convenient parking is available in all terminal
garages. Rates are $20/day and $3/hour.
ECONOMY PARKING:
For long term visits, use the east or west economy
lots. Remember which bus you take and look for
the same free shuttle bus on your return. Economy
parking is also available on top of the Terminal 2
garage. Rates are $8 per day in the surface lots
and $10 per day in the economy garages.
West Economy Parking
Location: West of Terminal 2.
Features: Accessible parking is available next to the bus shelters.
High-profile parking for vehicles over 7 feet in height is available.
Fully lighted parking lot and shuttle waiting area.
Free airport shuttle service.
Rates: Per 20 Minutes
$1.00
Daily Maximum
$8.00
Minimum Lost Ticket
$8.00
East Economy Parking Lot and Garage
Location: East of terminal 4.
Features: 5,700 surface spaces. 2,367 in eight level garage.
Accessible parking is available next to the bus shelters.
Fully lighted parking lot and shuttle waiting area.
Free airport shuttle service.
High-profile parking for vehicles over 7 feet in height is available.
Over-Length parking for vehicles longer than 18 feet is available.
Rates: Per 20 Minutes
$1.00
Daily Maximum (surface lot)
$8.00
Minimum Lost Ticket (surface lot)
$8.00
Daily Maximum (garage)
$10.00
Terminal 2
Location: North of Terminal 2
Airlines: Air Canada, Alaska Airlines, Continental, Great Lakes, United/Ted
Features: Two-level garage parking with 2,413 spaces
Accessible parking is available on both levels.
High-profile parking is available on the upper level.
Rates: Per 20 Minutes
$1.00
Daily Maximum (Upper Level Economy Parking)
$8.00
Daily Maximum (Lower Level Garage Parking)
$20.00
Terminal 3
Location: Adjoining Terminal 3 to the East
Airlines: American Airlines, Delta, Frontier, Hawaiian, JetBlue Airways, Midwest Airlines, Northwest/KLM, Sun Country
Features: 2,274 spaces on six levels.
Accessible parking is available on all levels.
Rates: Hourly
Per 20 Minutes
$1.00
Daily Maximum
$20.00
Terminal 4
Location: Above Terminal 4. High Profile lot on east end of Terminal 4
Airlines: Aeromexico, ATA, British Airways, Southwest, US Airways/America West, US Airways/America West Express (Mesa Airlines), WestJet
Features: 6,700 spaces on nine levels.
Accessible parking is available on all levels.
High-profile parking for vehicles over 7 feet in height is available to the East of the garage.
Rates: Hourly (6,700 spaces) and High Profile (100 spaces)
Per 20 Minutes
$1.00
Daily Maximum
$20.00
AIRPORT INTER-TERMINAL BUS
To get from one terminal to another or to the
economy parking lots, take the free airport bus.
Off-Airport Parking Options
For your convenience, nearby private parking companies are listed below. This information is not an endorsement of any specific off-airport parking facility. Further, we cannot ensure that the list is inclusive of all such facilities in the area. For on-airport parking information, please call the 24-hour Parking Hotline at 602-273-4545.
Company Address Phone
Executive Express 402 S. 24th Street 602-231-8992
Parking Company of America/Smart Park (Premier) 4040 E. Van Buren St 602-286-9212
Parking Company of America (Blue) 3622 E. Washington St. 602-267-8780
Rapid Airport Parking 3700 E. Washington St 602-393-4777
Sky Harbor Airport Parking 402 S. 40th St. 602-273-7007
Sundance Discount Airport Parking 215 N. 40th St. 602-275-2400
Stage & Go Flight Information Waiting Area
The Stage & Go Lot is a new area where drivers wait in their vehicles, free of charge, while passengers deplane, pick up luggage and walk out to the curb. The lot is located west of the Terminal 2 parking garage, across the street from the Executive Terminal.
The Stage & Go Lot offers an alternative to circling the terminals. This free waiting lot includes 90 newly-paved parking spaces and signage with all of the airlines' phone numbers displayed. Also, a newly installed electronic flight information board displays flight and arrival information.
A system of inter-terminal buses make it easy to get from one terminal to another and to/from the economy parking lots to the terminals. This service is free and runs continuously 24 hours a day. Between midnight and 6:00 AM pick ups are somewhat less frequent.
There are two routes; one serves the West Economy Parking Lot and all terminals, the other serves the East Economy Parking Lot and all terminals. Buses are green and white and identified as either the East or West route. If you are transferring between terminals, take either bus. But if you're going to an economy parking lot, you must use the bus that services that lot.
Each route is a continuous loop with several stops. Near each bus stop is a green & white sign displaying the route and stops.
Inter-terminal Shuttle:
West Inter-terminal Shuttle Bus Route East Inter-terminal Shuttle Bus Route
West Economy Parking Lot
Terminal 2
Terminal 3, North side
Terminal 4, North side, Level 2
Terminal 4, South side, Level 1
Terminal 3, South side
Back to West Economy Parking Lot
East Economy Parking Lot
Terminal 4, South side, Level 2
Terminal 3, South side
Terminal 2
Terminal 3, North side
Terminal 4, North side, Level 1
Back to East Economy Parking Lot
Use the following chart to help you find the right bus and pick-up location for you.
If you are at../And want to go to.../Then use the.../Pick-up location
Terminal 2/Terminals 3 or 4/EAST or WEST shuttle bus/Outside main front doors on center island
Terminal 2/East Economy Parking Lot/EAST shuttle bus/Outside main front doors on center island
Terminal 3/Terminal 4/EAST or WEST shuttle bus/Level A, North side, East end on center island
Terminal 3/East Economy Parking Lot/EAST shuttle bus/Level A, North side, East end on center island
Terminal 3/Terminal 2/EAST or WEST shuttle bus/Level A, South side, East end on center island
Terminal 3/West Economy Parking Lot/WEST shuttle bus/Level A, South side, East end on center island
Terminal 4, West end/Terminal 2/WEST shuttle bus/Level 1, South side, West end on center island
Terminal 4, East end/Terminal 2/EAST shuttle bus/Level 2, South side, East end, curbside
Terminal 4/Terminal 3/EAST or WEST shuttle bus/Level 2, South side, East end, curbside OR Level 1, South side, West end on center island
Terminal 4/East Economy Parking Lot/EAST shuttle bus/Level 1, North side, East end on center island
Terminal 4/West Economy Parking Lot/WEST shuttle bus/Level 1, South side, West end on center island OR Level 2, North side, East end, curbside
East Economy Parking Lot/Any terminal/EAST shuttle bus/Numerous locations in the parking lot
West Economy Parking Lot/Any terminal/WEST shuttle bus/Numerous locations in the parking lot
The new Rental Car Center is now open! This brand new facility accommodates all airport rental car companies, their rental counters, and vehicles.
Upon arrival in Phoenix, please proceed to the airport curb at the baggage claim level. Look for the Rental Car Shuttle pick up area, which will take passengers to the center to rent vehicles. Rental car counters are no longer located in the terminals.
All rental car companies now use a common, multi-colored “Rental Car Shuttle” bus. Customers no longer have to look for individual rental car company buses.
To Access the Rental Car Center
From I-10 East: Use the Washington/Jefferson St. Exit 148. Go south (straight) on the frontage road to Sky Harbor Circle North and turn right. Follow the signs to the facility. From I-10 West: Use the Buckeye Road Exit 149 and turn left on Buckeye Road. Take Buckeye Rd. to Sky Harbor Circle south and turn left. Follow the signs to the facility. From the airport: Follow the signs for the Rental Car Center through the airport to the facility.
If you would like to learn how the Rental Car Center will make it easier to rent a vehicle and what that process will be like once the facility opens, download an informational pamphlet.
Airport Car Rental Companies
The following car rental companies operate at Phoenix Sky Harbor International Airport and are located in the Rental Car Center (as of January 19th, 2006).
Advantage
(800) 777-5500
(602) 244-0450
Alamo
(800) 462-5266
Avis
(800) 331-1212
(602) 244-0897
Beverly Hills
(602) 258-1889
Budget
(800) 527-7000
Dollar
(800) 800-4000
Enterprise
(800) 736-8222
(602) 225-0588
E-Z
(800) 277-5171
(602) 273-1177
Fox
(800) 225-4369
(602) 252-4399
Hertz
(800) 654-3131
(602) 267-8822
National
(800) 227-7368
(602) 275-4771
Payless
(800) 729-5377
(602) 681-9589
Thrifty
(800) 847-4389
(602) 244-0311
There are a number of other car rental companies that do not have counters in the Rental Car Center. Van pick-up for customers of those companies will be at the Rental Car Center as well. Please take the common Rental Car Shuttle.
Please remember to keep all personal items with you at all times. With increased security measures in place, the security checkpoints are a common location for passengers to forget items. It is imperative that all passengers be aware of this, and remember to retrieve all personal items before continuing on to their destination.
However, if you misplace an item here are some tips that may help you locate it.
1. Items left on an airplane are the responsibility of the individual airlines.
2. Lost items in any other area may have been turned into the Sky Harbor Lost and Found office. The Sky Harbor Lost and Found office is located in the annex building just west of the Operations Center, between Terminal 2 and Terminal 3. Our address is 3300 E. Sky Harbor Blvd. Phoenix, Arizona 85034. Office hours are Monday through Friday 8 a.m. to 5 p.m. and our phone number is (602) 273-3307.
We hope these traveling tips provide for a stress-free and enjoyable flight.
How to spot a Navigator:
Navigators are dressed in purple shirts or blazers with the big "ASK ME" button and the navigator's logo.
Where to find a Navigator:
You will find them at the terminal concourses, baggage claim, or anywhere you might need help or information. They are knowledgeable, courteous, and eager to make your Sky Harbor experience a pleasant one.
Questions Navigator can answer:
Where's baggage claim?
What's the best way to get downtown?
Where can I grab lunch?
What local attractions should I see?
How do I get to gate C-12?
What are the ground transportation options?
Is my flight on time?
Navigators can answer all of these and much more! For more information including how YOU can join the navigator team, call602-273-3354.
Phoenix Sky Harbor International Airport has 3 terminals. You can download easy to view maps of the retail, shops and services that each terminal offers below.
Terminal 2:
Restaurants & Bars:
Lefty’s South Rim Bar & Grill
Phoenix All-Star Sports Bar
Eateries:
Americano’s Pizzeria
Jake’s Coffee House
Jake’s Express (Coffee)
Market Fresh (Sandwiches)
Shops:
Arizona Passages (Souvenirs)
Desert News & Books (News & Sundries)
Talking Hands (Native American Gifts)
Services:
Family Assisted Restroom
ATM Banking
Currency Exchange (Located Terminal 4)
Staffed Information Counter
Paging Assistance Location
Airlines:
-Air Canada
-Alaska
-Continental
-Great Lakes
-United Airlines / TED
Terminal 3:
Restaurants & Bars:
Dick Clark’s American
Band Stand Grill
Jackalope Flats Bar
Taberna del Tequila
Eateries:
Blue Burrito
Cinnabon
Carvel Ice Cream
J.D. Hoggs (Barbecue)
Kokopelli Deli
Sbarro, The Italian Eatery
Starbucks
Vienna Beef Hot Dog
Wendy’s
Shops:
Curious Creatures (Children‘s Shop)
Desert Books
Desert Images (Souvenirs)
Earth Spirit (Jewelry)
Incredibly Arizona (Souvenirs)
News Travels Fast (News & Sundries)
Not Just Chiles (Gourmet Food & Gifts)
PGA Tour Shop
Southwest Pizzazz (Resort Wear)
Sunglass Hut
Talking Hands (Native American Gifts)
Services:
Family Assisted Restroom
ATM Banking
Currency Exchange (Located Terminal 4)
Elevator
Escalator
Staffed Information Counter
Shoe Shine
Paging Assistance Location
Airlines:
-American Airlines
-Delta Airlines
-Frontier Airlines
-JetBlue Airways
-Midwest Airlines
-Northwest / KLM
-Sun Country Airlines
Terminal 4:
Restaurants & Bars:
Clubhouse Bar & Grill
Desert Springs Brewing Company
Fox Sports Bar
Home Turf Bar
Jackalope Flats Bar
Martini Bistro
Roadhouse 66 Bar
Taberna del Tequila
Eateries:
Burger King
Blue Burrito (Mexican Food)
California Pizza Kitchen
Carvel Ice Cream
Cinnabon
El Bravo (Mexican Food)
Fruithead Smoothies
Great Steak & Potato Co.
Jodi Maroni’s (Sausages)
Juice Works
Kokopelli Deli
Nathan’s Hot Dog
Oaxaca (Mexican Food)
Paradise Bakery & Café
Pizza Hut
Pretzel Mania
Quiznos (Subs)
Starbucks
TCBY
Wendy’s
Yoshi’s Asian Grill
Shops:
Arizona Green (Gifts)
Arizona Sol (News, Sundries & Souvenirs)
Awesome Atoms (Science Gifts)
AZ Grillin’ (Southwestern Foods)
Brighton Collectables (Gifts & Accessories)
CNBC News (News & Books)
Desert News (News & Sundries)
Extra Extra (News & Sundries)
Newswatch (News & Souvenirs)
PHXpress (News, Books & Souvenirs)
The Phoenix (Souvenirs)
Wild Wild Best (Souvenirs)
World Duty Free
Services:
Mailbox (Level 2 on NorthWest curb)
Family Assisted Restroom
ATM Banking
Currency Exchange
Elevator
Escalator
Staffed Information Counter
Chaplain / Traveler’s Aid
Paging Assistance Location (PAL)
Airlines:
-Aeromexico
-ATA
-British Airways
-Hawaiian Airlines
-Southwest Airlines
-US Airways / America West Airlines
-US Airways / America West Express (Mesa Airlines)
-WestJet
Sky Harbor Interfaith Chaplaincy
A Place of Comfort and Aid
Travel is often a part of the most important and moving events of your life: your best friend's wedding, your brother's first baby, your grandmother's 100th birthday! We know, too, that there are times you travel for more difficult reasons--the death of a beloved uncle, a friend's quickly failing health or a troubling legal issue — or times you have to travel on a holy day.
At times like these, Sky Harbor offers you a place of comfort and aid to reflect, regroup, rest or reach out.
Our Mission
Our mission is to give witness to the love, concern and understanding of God in this place.
Our chapel allows travelers and employees to stop for quiet reflection and prayer and offers an opportunity for prayer for those working and traveling on their Sabbath.
"Our chaplains offer a caring presence in moments of stress."
Our understanding professional and volunteer chaplains offer a caring presence in moments of stress. We're there to help you relate faith to life, and to offer counsel and guidance and prayer with all, and for all, who pass through our door.
In addition, the Sky Harbor Interfaith Chaplaincy provides:
emergency assistance to people needing help response to airport emergencies and accidents hosting of A.A. meetings every Friday in the chapel conference room.
The All-Faiths Chapel is on level 3 in the Barry M. Goldwater Terminal 4.
2nd Pet Park Now Available for Passengers Traveling With Pets:
Passengers traveling with pets through Phoenix Sky Harbor International Airport now have another place to give them a bathroom and water break. The “Paw Pad” just west of Terminal 3 is officially open to the public.
This is the second such pet park at the airport. The first, next to Terminal 4, is called the “Bone Yard” and was so popular that another one was requested for those travelers using Terminal 3. The Paw Pad is a fenced area for dogs to stretch their legs after a long flight. It offers water spigots and bowls, “mutt mitts” for cleaning up after a pet and, of course, a red fire hydrant. The park is not only functional, but attractive with paw shaped decorations adhered to the fence and a framed archway at the entrance.
Travelers Aid:
Among the more than 33 million travelers who annually pass through Phoenix Sky Harbor International Airport, there are some whose needs cannot be met by ticket agents alone:
A mother in Alaska seeks a reliable person to escort her young child as he changes both flights and airlines at Sky Harbor Two holiday travelers have lost their tickets and have neither the money nor credit cards to replace them For safety's sake and in order to move on with her life, a victim of domestic abuse needs to relocate to a place where family can give important support A recovering hospital patient whose home is in a distant city needs help putting together travel arrangements, even covering the cost of the travel itself
In cases like these, Sky Harbor Travelers Aid is ready to help. Services include:
Escort
Provides a reliable person who accompanies children, elderly, and variously challenged persons as they move from arrival to departure at the airport.
KidsCall
A partnership between Travelers Aid International and AT&T designed to encourage young people who have run away from home to re-establish contact with their home community. AT&T provides a FREE PHONE CALL with the assistance of the Travelers Aid staff.
Emergency Assistance
In confirmed cases of emergency need, Travelers Aid provides shelter, transportation, and meals.
Case Management and Information Services
Through professional and volunteer staff, people needing aid receive care and information to help them with problem solving and decision-making.
Phoenix Police Department Airport Bureau
The Phoenix Police Department's Airport Bureau, while not a Travelers Aid service, is available to assist travelers and keep the airport secure. The experienced and decorated police officers that make up the airport bureau can be seen patrolling the airport on foot, on bicycles and with canines. They also provide information and direction, enforce criminal and traffic laws and security restrictions, and investigate criminal incidents. In case emergency life saving assistance is necessary, bureau officers are all certified in the use of Automated Electronic Defibrillators (AEDs) as well. For more information on the Phoenix Police Department's Airport Bureau, visit their Web page at www.phoenix.gov/POLICE/airpor1.html" rel="nofollow" target="_blank">www.phoenix.gov/POLICE/airpor1.html" rel="nofollow" target="_blank">www.phoenix.gov/POLICE/airpor1.html" rel="nofollow" target="_blank">www.phoenix.gov/POLICE/airpor1.html. If you have an emergency at the airport, please call 602-273-3311.
The airport is equipped with business centres, located in Terminals 2 & 4. The centres provide computer points, as well as fax and photocopying services.
Conference rooms can be provided by:
Crowne Plaza Hotel
PHOENIX-AIRPORT
4300 EAST WASHINGTON
PHOENIX, AZ 85034 UNITED STATES
Hotel Front Desk: 1-602-2737778 | Hotel Fax: 1-602-2755616
Flexible Meeting Space, 10,000 sq ft of meeting and banquet space here at Crowne Plaza Phoenix Airport. Our banquet facilities is up to 450 guests and meeting facilities for up to 700 guests. Please call us at 1-602-286-1125. Request Availability and Price Quote for your event or meeting. or directly contact Hotel Sales at 1-602-2861125, fax: 1-602-2861109, email: sm2pho@ lodgian.com
Facilities
2 Meeting Rooms 5568 ft2/ 517.28 m2 of Meeting Space 8 Sales & Meeting Professionals On Site Largest Room Capacity: 600 Theatre Style Largest Room Measurements: 112.0 ft/34.14 m x 48.0 ft/14.63 m Smallest Room Measurements: 24.0 ft/7.32 m x 8.0 ft/2.44 m 5400 ft2/ 501.68 m2 of exhibit space
We've kept in mind the special needs of those travelers with disabilities by providing modern and accessible facilities and features.
Accessibility
Curb cuts Crosswalks Sidewalks Level entrances Automatic Doors Elevators Ramped access to all lobbies and gate areas
Wheelchair accessible telephones, automatic teller machines, accessible restrooms, and accessible drinking fountains are located throughout the terminals.
Designated areas on inner curbs are located outside all terminals to enable vehicles with disability plates or placards to load or unload.
Hearing aid compatible, amplified and text telephones (TTY) are available in each terminal. TTY pay phones are located on each level and baggage claim in Terminals 2, 3, and 4. The local Relay number is 1-800-367-8939. Text telephones users can contact Aviation staff by calling 1-800-781-1010.
Braille Menus
Braille menus are available upon request at restaurants in Terminals 3 and 4 and in the Lounge in Terminal 2.
Parking
Automobile/Low Profile Vehicles
Convenient parking is available for all vehicles displaying disability plates, placards, or decals. Designated spaces are located in the parking garage at each terminal.
High Profile Vehicle Parking Locations
Terminal 2 Upper Level near elevators Terminal 4 Lot at east end of terminal East Long Term Lot east of Terminal 4 West Economy Economy Overflow lots
Getting to Town
Super Shuttle
SuperShuttle is a shared-ride, fixed fare service. Lift-equipped vehicles are available (244-9000 or 1-800-331-3565 outside Arizona, (602) 243-7786/TTY).
Phoenix Transit Bus
Red Line and #13 provide lift-equipped transportation to and from the airport and throughout the metropolitan area. For city-wide route information and schedules call 253-5000/ voice or 261-8208/TTY or pick up a copy of the Bus Book available at the Information Desk in any terminal.
Dial-A-Ride
Available to seniors and people with disabilities seven days a week from 7 a.m. to 7 p.m.. To reserve your ride call 253-4000/voice or call the Arizona Relay Service 1-800-367-8939/TTY. Cabs and private van service are offered by several different companies in the Phoenix area. Also, many hotels and resorts offer free transportation for their guests to and from Sky Harbor. A courtesy phone center is located adjacent to the baggage claim areas at the passenger terminals or check with your accommodation provider for details.
Getting Around
All Phoenix inter-terminal buses are lift-equipped and accessible as per ADA requirements.
Rental Cars with Hand Controls
Available from Avis and Hertz car rentals at no extra charge. Advance notice is recommended by Avis. Hertz requests 48 hours notice.
Toll-free TTY Reservation Numbers:
Company Phone Number
Avis 1-800-331-2323
Budget 1-800-826-5510
Hertz 1-800-654-2280
National 1-800-328-6323
Lift-Equipped Vans Available from Wheelers, Inc, (435-9500 and 1-800-456-1371 outside Arizona) and from Wheelchair Van Rental (phone 480-990-9741, toll free 800-422-7382, fax 413-832-3205.
Flying Tips
When you make your reservations, tell your agent about disability accommodations you need and whether you are traveling with an assistance animal, wheelchair, or oxygen.
If you want your power chair batteries to travel with you, check with your airline about the proper way to carry them. Policies may differ between carriers.
Federal Aviation Regulations require flight attendants to explain evacuation procedures to travelers with disabilities. If you have any questions or concerns, consult with the flight attendant.
Phoenix Sky Harbor International Airport offers wireless internet to travelers free of charge as a customer service. To access the wireless network at Sky Harbor, ensure that you are on the main restaurant level or gate level of the terminal. The airport’s free internet service may not be available in the private airline lounges. To use the airport's free WiFi service, passengers must have an 802.11b/g wireless network interface card installed and configured in their laptop, PDA, or other wireless device.
Hotel Front Desk: 1-602-2737778 | Hotel Fax: 1-602-2755616
Sky Harbor International (PHX)
Distance: 1 MI / 1.61 KM North to Hotel Complimentary Airport Shuttle Taxi Charge (one way): $15.00 (USD) Time by taxi: 10 minutes
Phoenix Airport Marriott
1101 North 44th Street
Phoenix, Arizona 85008 USA
Phone: 1-602-273-7373
Fax: 1-602-273-7333
Sales: 1-602-273-7373 ext. 6002
Sales fax: 1-602-734-4290
Located just minutes from Sky Harbor International Airport and downtown Phoenix, the Phoenix Airport Marriott is the perfect choice for business or pleasure. From the moment you arrive your comfort will be our pleasure. Each of our 347 guest rooms and suites have been styled for your comfort with two telephones, two separate lines, high speed internet, HBO, hair dryer, iron and ironing board. The Executive Suites provide an extra measure of luxury with room for small sessions and entertaining. For small corporate meetings, our elegant Board Rooms are the perfect choice, and for meetings up to 750, the Grand Ballroom is the largest in Phoenix airport corridor. Indulge yourself in our restaurant - Red Rim Bistro - one of the area's finest, serving continental cuisine and seafood specialties. Then enjoy a cocktail in our lobby lounge or our outdoor terrace. Refresh yourself in our outdoor pool and jacuzzi or unwind in our modern exercise and fitness center.
Phoenix - PHX
Hotel Direction: 2.5 mi N Driving Directions: Follow Airport exits to 44th Street. North to the hotel Airport shuttle service, on request, complimentary Estimated taxi fare: 12 USD (one way)
Hilton Phoenix Airport
2435 South 47th Street, Phoenix, Arizona, United States 85034-6410
Tel: +1-480-894-1600 Fax: +1-480-921-7844
The Hilton Phoenix Airport hotel is conveniently located 1.5 miles from Phoenix Sky Harbor Airport. Minutes from the hotel, you will find entertainment venues and city attractions, including the Civic Plaza and Convention Center, Chase Field, USAir Arena, Tempe Town Lake, Arizona State University, and eclectic dining and shopping on Mill Ave. Spacious guestrooms at the Hilton Phoenix Airport are decorated to reflect the impressions of the desert with deep, dark southwestern color schemes and amenities, many featuring balconies that overlook the sparkling pool area.
The guestrooms offer many in-room amenities that include high-speed internet access (an additional charge may apply), dual line access telephones with voicemail, work area, mini-bar, lap-top sized safe and in-room movie rentals. For the more discriminating travelers, the Executive Level upgrades are available and include complimentary continental breakfast and a complimentary evening reception in the private Executive Lounge. Onsite recreational activities at the Hilton Airport hotel in Phoenix, Arizona include a fully equipped fitness center as well as Hilton's In-room Fitness Program, an outdoor heated swimming pool and hot tub. Business travelers can access the 24-hour Business Center for online access, copies, fax and printers. Wireless internet is also available in the lobby area and food outlets.
Hilton Phoenix Airport hotel guests can enjoy casual southwestern flare in Rennick's Restaurant, open daily for breakfast, lunch and dinner. The Rimrock Bar & Grille features lively "Happy Hour" specials everyday from 11:00 am until midnight. With over 11,000 square feet of versatile meeting space this Phoenix, Arizona hotel can accommodate virtually any get-together, from an intimate meeting in a Boardroom to a gala event for 400 in our Grand Ballroom.
Closest hotel on the south side of the Airport. Complimentary 24-hour shuttle service provides pickup within minutes.
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