Airport Taxis, the official taxi service for Newcastle International Airport, is a reliable and efficient service operating direct from Newcastle International. They are the only taxi organisation that can pick up or drop off immediately outside the terminal building.
Book an Airport Taxi and you can enjoy a professional and prompt service, door to door.
Airport Taxis’ comprehensive service includes:
Payment by cash, cheque or credit card 4 to 7 seater vehicles Wheelchair accessible vehicles All cars are radio controlled 365 days per year Local and long distance
There is a booking desk located near the domestic arrivals area making it easily accessible for all arriving passengers. Alternatively there is a taxi rank at the front of the terminal.
To make a booking or for further information please contact:
Newcastle International Airport is a main station for the Metro. The station is linked by a covered walkway directly into the terminal building.
The journey takes 23 minutes from Newcastle Central Station and services are provided up to every 7 minutes.
Single tickets are available all times of day for single journeys and are valid for 90 minutes from the time of purchase.
Return tickets are valid all times of the day. The price of a return ticket is reduced after 09.00am on weekdays and all days at weekends and public holidays.
For further information on Metro services, go to http://www.tyneandwearmetro.co.uk ./
For cheap car parking rates, pre-book your car parking at Newcastle International Airport - please telephone us on (0191) 2144341, for a friendly no obligation quotation.
Short Stay Car Parking at Newcastle Airport
Situated immediately outside the entrance to Newcastle International Airport, the Short Stay Car Park offers convenient and secure car parking from a few hours to several days.
Special disabled parking bays are available in the short stay car parks Wheelchair assistance is provided by the airlines, arrangements should be requested at the time of booking your flight or holiday
Pick Up / Drop Off Car Park at Newcastle Airport
Situated immediately outside Newcastle International Airport terminal building, this car park is used primarily to drop off and pick up passengers, or for customers wishing to escort or meet passengers in the terminal:
Special disabled parking bays are available in the short stay car parks Wheelchair assistance is provided by the airlines arrangements should be requested at the time of booking your flight or holiday
Secure Car Parking
All Newcastle Airport car parks are located conveniently next to the airport terminal building. Newcastle Airport car parks have high levels of security, backed by the secured Park Mark award in conjunction with the Association of Chief Police Officers. This provides total peace of mind when parking your car to travel from Newcastle Airport. High tech CCTV systems supplement electronically controlled entry and exit barriers, with regular patrols of all car park locations at Newcastle Airport. Special assistance bays are available in both the short and long stay car parks ar Newcastle Airport.
Newcastle Airport long stay car park is the first choice for customers wishing to park in a secure car park whilst away on short breaks or long holidays. A free 24 hour coach service operates 7 days a week, to transfer passengers to and from the Newcastle Airportterminal, in just a few minutes.
Hiring a car at Newcastle International Airport could not be easier. We have four national car hire companies based in the terminal, located on the ground floor opposite domestic arrivals.
Starbucks – Open 24 hours a day, Starbucks offers the finest coffee from around the world. Starbucks purchases and roasts high-quality whole bean coffees and sells them along with fresh, rich-brewed, Italian style espresso beverages, a variety of pastries and confectionary.
Costa - Costa Coffee is located on the ground floor next to International Arrivals and also on the first floor. Offering a selection of sandwiches, panini, patisserie, specialist coffees, teas, soft drinks and fruit smoothies together with a limited range of wines and beers (first floor only).
Echo Bar - Serving a selection of beers on draught, wines and spirits. Echo Bar is a great place to sit and have a drink with the added advantage of being able to see onto the runway!
Greggs - The taste of the real North East! Greggs sells a selection of pasties, fresh sandwiches and cakes. Greggs is located in the check-in hall next to WH Smith.
Airside (travelling passengers only!):
Real Food Company – Offering something for all passengers, from the airport’s regular business travellers to parents with young children. Customers can choose from a range of food options. An on-site bakery prepares freshly made cakes and muffins, the deli counter serves fresh salads and sandwiches, freshly roasted meat is on offer at the carvery and a juice bar serving freshly squeezed orange adds a touch of theatre. A chocolate fountain for dipping fruit kebabs or croissants is a must for chocoholics.
Burger King - Why not have a bite to eat at Burger King which offers flame grilled burgers, including the infamous ‘Whopper’, fries and soft drinks all at fantastic value
Bar Des Voyageurs - Sit back, relax and enjoy a drink in our Bar Des Voyageurs - A continental-style café decorated with memorabilia evocative of 1930s Paris. Bar Des Voyageurs offers a wide selection of beers, spirits and soft drinks plus snacks, pastries and coffees.
Mihoko - From breakfast till evening, Mihoko offers Newcastle International Airport’s passengers a touch of the Orient. Mihoko sells the finest range of healthy and delicious oriental delights including sushi, sashimi and stir-fries
Northern Spirit – One of our busiest bars offering passengers the feel of a real public house, serving bar food, alcoholic beverages and soft drinks!
Caffe Ritazza - Provides a full range of refreshments and pastries with a relaxing seating area and fantastic views of the runway.
Alpha Airport Shopping - Whether you're travelling in the UK or going to distant shores, everyone can shop for less at Alpha - a fantastic Tax and Duty Free store in the departure lounge. Offering a vast range of branded perfumes and aftershave including Calvin Klein, Chanel, Dior and YSL, make-up, alcohol and cigarettes all in a fresh and modern store. The shop is open 24 hours a day, 7 days a week. Alpha Department Store sells a range of designer sunglasses including Oakley, Versace, D&G and Prada, gourmet food gifts, t-shirts and beachwear from Billabong and other fantastic labels, a selection of designer bags from Radley and Fiorelli and more, cameras from Olympus among others and a range of great designer gifts including watches from Swatch and pens by Mont Blanc.
Boots - Purchase all your last minute travel essentials including suntan lotion, make-up, toiletries and holiday healthcare. Boots also sell a range of cameras, film and sunglasses. Boots is located in the departure lounge next to Travelex.
Traveller - Traveller offers a range of branded beachwear including t-shirts and shorts from Mambo, Bench and Playboy, shoes from Birkenstock, sunglasses from Oakley and clothing from North Face and Eastpac together with a selection of luggage and bags. The store is situated in the departure lounge opposite Boots.
WH Smith - W H Smith is located on the ground floor in the check-in hall and also in the departure lounge. Selling a wide-range of magazines, newspapers and books, cold drinks, confectionery and a range of fresh sandwiches. You can also get last minute travel items such as batteries, plug adapters and travel games.
TieRack - Tie Rack is located in the departure lounge, sells a wide range of ties, hats, scarves, gloves, and other accessories including ranges from Roxy and United Colors of Benetton, as well as smaller luggage items from Rolling Luggage and Samsonite.
Dixons - The first airport of our size to offer you a Dixons tax free store with the traditional high street goods at tax free prices. Items you can buy on your way out and collect on your return. Dixons also offer a catalogue featuring their entire high street range all tax free! Dixons is located in the departure lounge next to Bar des Voyageurs.
Bijoux Terner – Bijoux Terner is located in our departure lounge and stocks an extensive range of travel accessories. Here’s the deal - everything is priced at a fantastic £10!
Baby Change - There are four baby change stations situated throughout the airport – two of which are landside, the other two being airside. They are located alongside the toilets – just look out for the signs!
GameGrid - For older children Game Grid provides endless entertainment with dance mats, slot machines and air hockey, or brush up on your goal scoring skills with our soccer machine.
Childrens Area - The ever-popular soft play is complemented by a plasma screen showing hours of cartoons, sit and ride vehicles and vending machines with sweets and toys.
Food - Most of our food outlets cater for childrens tastes with a range of baby feeding facilities and childrens meals. Our newest addition, Real Food Company - has a piece de resistance for children -a chocolate fountain where fruit kebabs or muffins can be dipped in molten chocolate right in front of their eyes!
Alpha - Alpha provide a kids section selling items such as clothes, sweets and a selection of toys including the very popular beanie bears. Make sure you check it out for their latest offers!
WH Smith - Stationery and creative material can be bought here to make sure the children are kept entertained. A Crayola selection is available alongside children’s books, magazines and colouring books.
Boots - Boots offer a range of toiletries including nappies - just in case you forgot!
Travelex offers a wide range of travel money services for passengers, which include:
All major foreign currencies
Travel insurance
Worldwide money transfer
Travelex desks (Bureau de Change) are located next to WHSmith on the ground floor of the terminal, in International Baggage reclaim and in the departure lounge. Alternatively you can book your travel currency online and collect from the Airport. Please visit Travelex: www.travelex.co.uk" rel="nofollow" target="_blank">www.travelex.co.uk" rel="nofollow" target="_blank">www.travelex.co.uk" rel="nofollow" target="_blank">www.travelex.co.uk /
Newcastle International Airport enjoys the presence of a Chaplaincy Team, supporting and encouraging everyone who is part of the airport community. They are available to employees, passengers and visitors. All religious faiths, and those of none are welcome.
A prayer room is open 24 hours a day providing a place for quiet contemplation and prayer. This room is located on level 2 of the main terminal building.
Prayers for the whole Airport community are said most Fridays at 12.35pm, everyone is welcome to join the Chaplains at this time.
The Cheviot Executive Lounge is one of Newcastle International Airport’s premium lounges and is located in the departure lounge after Security.
The Cheviot Lounge offers complimentary drinks and snacks and is ideal for business travellers looking for some peace and quiet. The lounge offers both internet and fax facilities and credit card operated telephones.
This is open to all passengers over the age of 12 years either by paying an entrance fee or by holding one of the cards detailed below. Complimentary entry can be gained with the following cards:
Located downstairs in the departure lounge, this lounge is available to all BA full-fare ticket holders, Executive Club passengers holding Premier, Gold or Silver cards, their franchise partner airlines and their One World Partner airlines.
The lounge is ideal for business passengers, offering a business centre with internet access, phone and fax facilities. The lounge has a very peaceful, relaxing ambience with a coffee bar facility offering light snacks, beers, spirits and wines. There is also a small library and a television.
Located in the new departure lounge, the Internet Lounge offers a relaxing environment to log on, surf and communicate, including wireless broadband for laptop users.
Conference facilities are provided by nearby Britannia Newcastle Airport Hotel (tel: (0)191 401 9988) and the Newcastle Airport Travel Inn (tel: (0)1661 825 040 or (0)8701 977 190).
Newcastle International Airport Accessibility Statement
Newcastle International Airport recognises and values the needs of those customers with special assistance requirements. We are committed to meeting the requirements of the Disability Discrimination Act.
In particular we will continue to take reasonable steps to ensure good communications for those with visual, auditory, cognitive and motor impairments.
We will also take all reasonable measures to make it as easy as possible to transit through the airport for both arriving or departing passengers.
Terminal Facilities & Procedures
Car Parking
In both the drop off and pick up points and in the short term car park there are assistance points located by the disabled parking bays. These are linked directly to the airport information desk where assistance can be requested.
Disabled parking bays are available in all car parks. A courtesy coach is provided to take all customers from the long term car park and the step from the bus automatically lowers to the height of the pavement to enable easy access for those using wheelchairs. The coach drops customers off immediately outside of the terminal. A pre-booking discount applies for booking at least 48 hours in advance. Bookings should be made on +44 (0) 191 2144026 or online.
Access into the terminal building is via revolving doors, which can be slowed down by the use of a press button. This is a black button with a white wheelchair logo.
Checking In
At check-in those customers who require wheelchair assistance will be issued with a special assistance transit form and directed to the Airport Information Desk which is located on the main concourse between check-in desk 32 and WH Smith. Customers that require assistance should then present a special assistance transit form to the staff on the Information Desk. The desk has a lowered section for ease of communication.
Boarding
Those requiring wheelchair assistance who do not have helpers travelling with them will be provided with help from our airside operations team or customer service team. They will help customers through security search and onto the aircraft and also on their return to Newcastle International Airport.
To assist the airline handling agents and the airport team you are advised to contact the airline or tour operator you are traveling with to inform them of any special assistance at least 48 hours before arriving at the airport and ideally at the time of booking.
Those customers who require special assistance but not wheelchair assistance should be aware that this is the responsibility of the airline handling agents and that any requests for assistance should be booked in advance. This should be further communicated when checking-in.
Wheelchairs and specialist vehicles for easy access to aircraft are available on request and are free of charge. There are limited spaces in these vehicles and only one helper can travel on the cabin lift (children are exempt).
Toilets
There are disabled toilets with alarm cords on all levels and the location of these toilets can be obtained from the Information Desk or through clearly displayed signage in the terminal.
Telephones
There are payphones throughout the airport that are at a lowered height.
Lifts
The security search area, departure lounge and departure gates are situated on the upper floor of the terminal building and are accessible by lift. There are escalators and two lifts to assist customers.
Assistance dogs
Only dogs accompanying customers who require them for assistance are allowed in the terminal.
Our vision is to provide a first class service to all of our customers.
Please call 0870 122 1488 prior to arriving at the airport, if you have any queries regarding special assistance.
The Premier Travel Inn is ideally located opposite Newcastle International Airport, situated approximately 500 metres from the main terminal. The hotel has its own ‘Slice’ restaurant, perfect for unwinding over dinner or for sharing a light bite. Rooms at the Premier Travel Inn include:
This comfortable hotel is located approximately 1/3 mile from the airport. The hotel has its own restaurant and offers guests the option of a full English breakfast. Other facilities include:
Holiday Inn Newcastle is perfectly situated close to Newcastle International Airport just off the A1/A19 North junction. The Holiday Inn Newcastle is home to154 spacious, air conditioned bedrooms each with:
En-suite bathroom
Tea and coffee making facilities
Dial-out telephones
Remote control TV with pay per view movies
Trouser press
Hairdryers
The Holiday Inn Newcastle also provides guests with a heated indoor swimming pool, spa, steam room and sauna.
For further information on rates, availability and how to make a reservation please telephone: +44 (0) 870 400 9670 or visit www.holiday-inn.com" rel="nofollow" target="_blank">www.holiday-inn.com / to book online.
Newcastle International Airport has become the first regional airport in the UK to install common-use self-service kiosks in the terminal, allowing passengers to check themselves in without the need to queue at a conventional check-in desk.
05 July 2006
Newcastle International Airport has become the first regional airport in the UK to install common-use self-service (CUSS) kiosks, allowing passengers flying with one of several Newcastle-based airlines to check-in, choose their seat and print their own boarding pass quickly and easily without the need to queue at a conventional check-in desk.
With over 20,000 people using the airport each day during the peak Summer period to fly to and from 86 different destinations, the self-service kiosks will significantly shorten check-in times, cut queues and mean less stress for passengers and more time for shopping and relaxing before take-off.
British Airways have successfully operated their own self-service kiosks at Newcastle Airport for a number of years, but common use kiosks – which will, in the future, enable any passenger flying with any airline to check themselves in electronically – are a new development in the industry.
Passengers who choose to check-in using one of the new kiosks can then head straight to the Departure Lounge. This is particularly advantageous for passengers with hand luggage only. Passengers with hold luggage can still bypass the traditional check-in queue at the airport, using new dedicated fast baggage drop facilities located nearby.
To begin with, Newcastle Airport will have ten CUSS kiosks for use by KLM passengers during an initial trial period, with the facility being rolled out to other airlines over the coming weeks.
If the success of British Airways’ self service check-in kiosks is anything to go by, the new kiosks look set to be a great success. A recent survey conducted by the BA showed that a far greater proportion of their passengers flying from Newcastle Airport used self-service check-in facilities than at any of the airline’s other regional airport bases in the UK.
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